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FROM:
DATE:

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deBeaumont
August 1976

I suppose t h e f i r s t q u e s t i o n w o u l d b e how d i d B r o o k s t o n e come
i n t o e x i s t e n c e ? T h e answer t o t h i s comes i n t w o p a r t s . F i r s t
o f f we were l i v i n g i n Wo r t h i n g t o n , Massachusetts, a v i l l a g e o f
s i x h u n d r e d p e o p l e some s e v e n t e e n m i l e s e a s t o f P i t t s f i e l d , M A ,
and w h a t d o y o u d o i n a p l a c e l i k e W o r t h i n g t o n ? T h e o b v i o u s
a n s w e r i s y o u h a v e a m a i l o r d e r c o m p a n y. T h e o t h e r h a l f o f t h e
q u e s t i o n comes f r o m my own b a c k g r o u n d . I w a s t r a i n e d a t H a r v a r d
and M . I . T . a s a m e c h a n i c a l e n g i n e e r a n d w e n t i n t o t h e a u t o m o b i l e
industry s t a r t i n g as an engineer a t Packard and then going t o
General M o t o r s . T h i s was a r e s u l t o f a p e r s o n a l i n c l i n a t i o n t o
be i n t e r e s t e d i n m e c h a n i c a l t h i n g s i n c l u d i n g d o i n g t h i n g s w i t h m y
hands. E v e r s i n c e I w a s a l i t t l e b o y I w o u l d b u i l d s h i p m o d e l s o r
do r e p a i r w o r k a r o u n d t h e h o u s e a n d g e t i n t o s u c h t h i n g s a s t h e
making o f r a d i o s e t s . A s a m a t t e r o f f a c t , I w a s l i v i n g b r i e f l y
in S p r i n g f i e l d , MA, i n 1926, when I was e l e v e n and t h a t was when
I b u i l t my f i r s t r a d i o , a one- t u b e a f f a i r f o r w h i c h t h e p l a n s
appeared i n " P o p u l a r M e c h a n i c s " f o r A p r i l o f 1 9 2 6 a n d i t w o r k e d
q u i t e w e l l . E v e n t h e c o i l s h a d t o b e made o n b i t s o f d o w e l s e t
i n a c i r c l e o n a p i e c e o f wood.
So, I h a d a l w a y s b e e n a f a i r l y s o p h i s t i c a t e d h o m e w o r k s h o p p e r a n d
this i n t u r n created a frustration concerning the a v a i l i b i l i t y o f
tools. D e s p i t e t h e f a c t t h a t I was brought u p i n Manhattan, i n
New Y o r k C i t y , w h e r e y o u w o u l d t h i n k t h a t e v e r y c o n c e i v a b l e t o o l
would be o b t a i n a b l e , I h a d a l l k i n d s o f t r o u b l e . I w o u l d w a l k ,
I r e m e m b e r, d o w n T h i r d A v e n u e , i n t h e d a y s w h e n t h e e l e v a t e d w a s
s t i l l i n business g o i n g f r o m one hardware s t o r e t o another l o o k i n g ,
l e t ' s s a y , f o r some k i n d o f a d e v i s e w h e r e b y I c o u l d h o l d t w o
pieces o f a s h i p model a t some p r e c i s e a n g l e f o r s o l d e r i n g a n d g l u i n g .
Each t i m e I w e n t i n , I c o u l d f e e l d e f e a t s t a r i n g m e i n t h e f a c e , a n d
indeed i t was. T h e c l e r k w o u l d i n v a r i a b l y l o o k s l i g h t l y b o r e d a n d
t e l l me t h a t h e h a d n e v e r h e a r d o f s u c h a t h i n g a n d t u r n t o t h e n e x t
c u s t o m e r.
Another element i n t h e h i s t o r y o f Brookstone i s t h e f a c t t h a t f r o m
General M o t o r s , I went i n t o t h e Navy a t t h e b e g i n n i n g o f WWII, a n d
was a s s i g n e d t o t h e p r o d u c t i o n b r a n c h o f t h e B u r e a u o f A e r o n a u t i c s
i n Washington. T h i s d e p a r t m e n t was n e w l y o r g a n i z e d a t t h e b e g i n n i n g
o f WWII t o s e r v e t w o p u r p o s e s . O n e w a s t o a c t a s t h e N a v y ' s s o u r c e
of p r o d u c t i o n engineering e x p e r t i s e , s o t h a t t h e Navy m i g h t r e a l i s t i c a l l y
plan t h e a c q u i s i t i o n o f a i r c r a f t a n d a l l o f t h e i r components o n a
sensible basis with respect t o t h e production capacity o f t h e cont r a c t o r s . I n o t h e r words, i t was o u r j o b t o t e l l t h e Navy t h a t XYZ
Company c o u l d m a k e s o m a n y e n g i n e s o r s o m a n y s t a r t e r s o r s o m a n y
a i r c r a f t o v e r a given period o f t i m e and a t a given r a t e o f increase
and w e c o u l d g i v e t h e m t h i s i n f o r m a t i o n w i t h r e a s o n a b l e r e a l i t y . O u r
other j o b was t o go around t o t h e v a r i o u s c o n t r a c t o r s a l l o v e r t h e
United S t a t e s who were m a k i n g N a v a l a i r c r a f t a n d a l l o f t h e s u p p l i e s

�-2and a c c e s s o r i e s f o r t h e m a n d s o l v e t h e i r p r o b l e m s . I n o t h e r w o r d s ,
i f a g i v e n company w e r e b e h i n d s c h e d u l e , o n e o f u s w o u l d b e s e n t
out t o d e t e r m i n e w h y. T h i s m i g h t w e l l e n t a i l a t o t a l e x a m i n a t i o n
o f t h e company b o t h f r o m an e n g i n e e r i n g p o i n t o f v i e w a n d f r o m a
management p o i n t o f v i e w . I n t h e c a s e o f a l l o f t h i s r u n n i n g a r o u n d
I had contact w i t h a wide v a r i e t y o f i n d u s t r i e s and I was g r e a t l y
impressed b y t h e f a c t t h a t methods o f manufacture v a r i e d g r e a t l y
from i n d u s t r y t o i n d u s t r y even t h o u g h t h e p a r t s t h e m s e l v e s d i d n o t
vary s i g n i f i c a n t l y a n d t h i s a l s o a p p l i e d t o t h e v a r i o u s t o o l s t h a t
were u s e d . I n o t h e r w o r d s , a g i v e n i n d u s t r y m i g h t h a v e d e v e l o p e d
a c e r t a i n t o o l t h a t would be v e r y u s e f u l f o r t h e i r work and another
i n d u s t r y d o i n g a l m o s t e x a c t l y t h e same t h i n g w o u l d have n e v e r h e a r d
of i t . S o p a r t o f t h e t h i n k i n g i n Brookstone was t o b r i n g t o g e t h e r
in a catalog these various diverse t o o l s from d i ff e r e n t f i e l d s o f
endeavor a n d l e t t h e m b e u s e d b y e v e r y b o d y. F o r e x a m p l e , o n e o f t h e
areas f r o m w h i c h we b o r r o w e d a number o f t o o l s i n i t i a l l y was t h e f i e l d
of t h e manufacture and r e p a i r o f watches, c l o c k s and j e w e l r y. I n
f a c t , t h i s i s w h e r e I f o u n d t h a t f i x t u r e , B r o o k s t o n e ' s # 11 0 7 , w h i c h
holds t h e two pieces j u s t s o f o r s o l d e r i n g o r g l u i n g t h a t I wanted
so b a d l y w a y b a c k w h e n I w a s a b o u t f o u r t e e n y e a r s o l d .
I t was n o t p a r t i c u l a r l y easy t o g e t Brookstone going. W e had a
number o f s h o r t c o m i n g s . N e i t h e r m y w i f e n o r I h a d e v e r h a d a n y t h i n g
to d o w i t h m a i l o r d e r a n d none o f u s had e v e r had a n y t h i n g t o d o
with t h e s e l l i n g o f t o o l s . I f e l t I was reasonably knowledgeable
about q u i t e a v a r i e t y o f t o o l s a n d what t h e y c o u l d d o a n d how t h e y
were u s e d a n d w h i c h o n e s w e r e g o o d a n d w h i c h w e r e n o t , b u t I d i d n ' t
have t h e s l i g h t e s t i d e a a b o u t w h i c h s o l d b e t t e r t h a n o t h e r s o r w h y
or when t h e r e m i g h t b e v a r i a t i o n s i n s a l e s v o l u m e .
As t o m a i l o r d e r , w e k n e w l e s s t h a n n o t h i n g a n d t h e o n l y w a y t o
approach i t seemed t o b e t o r e a d e v e r y t h i n g we c o u l d l a y o u r hands o n ,
on t h e s u b j e c t . T h e r e a r e p e r h a p s a d o z e n b o o k s i n e x i s t e n c e t h a t
cover m a i l o r d e r and d i r e c t m a i l , o r a t l e a s t t h a t was t h e number
i n t h o s e d a y s , s o we o b t a i n e d a l l o f t h o s e , i n c l u d i n g some w h i c h
were w e l l o u t o f p r i n t a n d r e a d t h e m w i t h c o n s i d e r a b l e i n t e r e s t a n d
at f i r s t , c o n f u s i o n . P e r h a p s t h e b e s t book o f t h e l o t was one t h a t
was p u b l i s h e d a r o u n d 1 9 0 3 a n d I w a s p a r t i c u l a r l y i m p r e s s e d b y t h e
fact t h a t about a l l i t needed t o be brought u p t o d a t e was t o have
the p o s t a l r a t e s changed. W e a l s o j o i n e d t h e M a i l A d v e r t i s i n g Club
i n B o s t o n a n d a l s o t h e New E n g l a n d M a i l O r d e r A s s o c i a t i o n a s s o o n a s
we h e a r d o f t h e m , a n d a t t e n d e d a l l o f t h e m e e t i n g s . T h i s w a s a l i t t l e
rough when we s t a r t e d , b e c a u s e t h e m e e t i n g s w e r e u s u a l l y i n B o s t o n
and s i n c e w e w e r e f l a t o u t h e r e i n o u r w o r k i t w a s n e c e s s a r y, t o
a t t e n d a m e e t i n g i n t h e e v e n i n g , t o d r i v e some hundred a n d f i f t y
miles t o Boston a f t e r work, a t t e n d the meeting and a f t e r -dinner speeches,
and t h e n h e a d f o r h o m e , l e a v i n g B o s t o n a r o u n d m i d n i g h t .
Our f i r s t c a t a l o g w a s m a i l e d i n t h e s p i n g o f 1 9 6 5 a n d w e h a d a b o u t
five hundred dollars worth o f inventory t o back up the mailing. W e
had o b t a i n e d o u r names b y p l a c i n g a f e w a d s i n m a g a z i n e s , s u c h a s
"The M o d e l R a i l r o a d e r " a n d " W o r k b e n c h " o f f e r i n g t h e c a t a l o g f o r , I
t h i n k , t e n c e n t s o r t w e n t y c e n t s . T h e reason f o r t h e l o w p r i c e was
to simply keep t h e c h i l d r e n and l o n e l y hearts from using up our s m a l l
supply o f catalogs. I was v e r y u n c e r t a i n t h a t we would be a b l e t o
s e l l t h e f i v e h u n d r e d d o l l a r s ' w o r t h o f i n v e n t o r y and wondered what
I was g o i n g t o do w i t h t h r e e o f each o f e v e r y t h i n g i n t h e c a t a l o g .

�-3F o r t u n a t e l y, I was i n a r e l a t i v e l y good p o s i t i o n t o p r o d u c e t h e
c a t a l o g w i t h o u t s p e n d i n g a v a s t amount o f money o n i t .
I had been
a p r o f e s s i o n a l w r i t e r and e d i t o r i n years p a s t , a n d a l s o had done
photography on a p r o f e s s i o n a l b a s i s and had e d i t e d t h e " A n t i q u e
A u t o m o b i l e " f o r some y e a r s , t h e m a g a z i n e o f t h e A n t i q u e A u t o m o b i l e
Club o f A m e r i c a , a n d t h u s I k n e w s o m e t h i n g a b o u t b u y i n g a n d w o r k i n g
with p r i n t .
I t was a l s o f o r t u n a t e t h a t I can t y p e . A c t u a l l y , i n a t e c h n i c a l
sense, I c a n ' t , s i n c e I u s e o n l y t w o f i n g e r s , o n e o n e a c h h a n d ,
and w a t c h t h e k e y b o a r d . H o w e v e r , t h e f a c t i s t h a t w h e n I a m i n
practice, I can t y p e about a s f a s t a s t h e average s e c r e t a r y, a n d
w i t h a b o u t t h e same n u m b e r o f e r r o r s .
A c o r o l l a r y t o being able t o type and having business experience
meant t h a t I h a d t o d o i t a l l a l o n e . W e c o u l d h a v e h i r e d s o m e b o d y
but w e d i d n o t know how much w o r k we h a d a n d i t i s n o t e a s y t o g e t
help o u t i n t h e middle o f t h e woods. S o I guess f o r about a y e a r,
which goes b a c k t o a p e r i o d b e f o r e we h a d a b u s i n e s s a n d were s e t t i n g
up t o p r o d u c e t h e f i r s t c a t a l o g , I h a d n o s e c r e t a r y a n d I t y p e d a l l
the correspondence and a l l t h e i n i t i a l purchase o r d e r s a n d a l l t h e
text f o r the catalog.
A frequently asked question i s , where d i d you f i n d t h e i n i t i a l t o o l s ?
Did you t r a v e l a l l o v e r t h e w o r l d t o f i n d them? T h e answers t o t h e s e
in b o t h c a s e s a r e much l e s s g l a m o r o u s t h e n m i g h t b e e x p e c t e d . I
found t h e t o o l s b y l o c a t i n g i n New Yo r k a n d i n a f e w o t h e r c i t i e s ,
some d e a l e r s i n j e w l e r s ' t o o l s a n d a t t h e s a m e t i m e I o b t a i n e d s o m e
copies o f f o r e i g n magazines which c o n t a i n e d advertisements o n t h e
part o f people wanting t o s e l l t o o l s t o the trade, and I simply wrote
an i m m e n s e n u m b e r o f l e t t e r s o f i n q u i r y . T h i s p r o d u c e d a s u f f i c i e n t
number o f c a t a l o g s a n d p r i c e l i s t s t o p r o c e e d f r o m t h e r e a n d t h e
procedure was i n e f f e c t t o a s k f o r samples, o f f e r i n g t o pay f o r them,
i f t h e c a t a l o g a n d p r i c e seemed t o recommend t h e p r o d u c t .
E v e n t u a l l y. a sample w o u l d a r r i v e a n d about s e v e n t y - f i v e p e r c e n t o f
the t i m e , i t would be s o b a d l y f i n i s h e d o r s o u n s a t i s f a c t o r y i n use
that i t had t o be rejected. A n d t h i s has continued t o be the case
r i g h t t o t h e p r e s e n t d a y i n t h e Brookstone Company's s e a r c h f o r t h e
products which meet i t s s t a n d a r d s f o r q u a l i t y, n o t o n l y i n appearance,
but i n f u n c t i o n and p r i c e .
As f a r a s t r a v e l i s c o n c e r n e d , w e d i d n o t l e a v e o n a n y k i n d o f p r o d u c t
searching t r i p f o r s e v e r a l c a t a l o g s a t l e a s t . A n d even t h e n we d i d
not g o much f u r t h e r t h a n t o t h e h a r d w a r e show i n New Yo r k , w h e r e we
found v e r y l i t t l e t h a t met o u r r e q u i r e m e n t s .
Once t h e c a t a l o g h a d b e e n m a i l e d , a n d s h o w e d s o m e s i g n s o f b e i n g
commercially v i a b l e , we began t o work extremely hard. T h i s reached
a stage d u r i n g t h e next s e v e r a l years i n which i t was t w e l v e hours
a d a y, s e v e n d a y s a week w i t h o u t i n t e r r u p t i o n . W e t o o k n o v a c a t i o n s
and w e e v e n b e g a n t o l o s e t r a c k o f s o m e o f o u r f r i e n d s . I n f a c t , I
am s o r r y t o s a y t h a t o n e o r t w o v e r y o l d a n d d e a r f r i e n d s o f m i n e
died d u r i n g t h i s p e r i o d and I f e l t v e r y badly t h a t I had n o t been
able t o see them f o r a couple o f y e a r s p r i o r t o t h e i r demise. F o r
" e n t e r t a i n m e n t " t h e b i g d e a l i n t h e e v e n i n g was t o l i s t e n t o

�- 4 -Walter K r o n k i t e ' s news program, b u t t h i s was n o t t i m e o f f . M y w i f e
Deland w o u l d p u t l a b e l s o n c a t a l o g s t o b e m a i l e d and I w o u l d e x e r c i s e
p l i e r s t h a t had j o i n t s t o o t i g h t t o send t o customers. W e d i d enjoy
the b r e a k f r o m t h e d a i l y r o u t i n e , h o w e v e r, e v e n i f t h e news was n o t
p a r t i c u l a r l y i n t e r e s t i n g t h a t d a y.
Our i n i t i a l o p e r a t i o n , s o f a r a s f u l f i l l m e n t o f o r d e r s i s c o n c e r n e d ,
was o n t h e c o r n e r o f a s t r u c t u r e o f w h a t i s t h e l a u n d r y o f o u r h o u s e
and t h e r e I w o u l d p u t t h e g o o d s t o g e t h e r a n d i n t o p a r c e l s w h i c h I
would t h e n w r a p u p a n d g e t r e a d y f o r m a i l i n g . I n t h o s e d a y s we u s e d
postage stamps, a n d t h i s t u r n e d o u t t o be a complete p a i n because,
u n l i k e a P i t n e y Bowes machine, w h e n y o u a r e u s i n g stamps y o u have t o
come u p w i t h t h e r i g h t c o m b i n a t i o n t o m a k e t h e p o s t a g e a n d I f o u n d
that I a l m o s t never had t h e r i g h t combination and f r e q u e n t l y ended
up h a v i n g t o t a k e s e v e r a l p a r c e l s t o t h e P o s t O f f i c e l a c k i n g s o m e
part o f t h e postage which I would then buy on t h e spot along w i t h
more s t a m p s w h i c h I h o p e d w o u l d k e e p u s o r g a n i z e d f o r t h e n e x t s e v e r a l
days. V o l u m e w a s n o t v e r y g r e a t , f o r t u n a t e l y , p e r h a p s f o u r , f i v e o r
s i x o r d e r s a d a y.
Since we r e a l l y knew v e r y l i t t l e a b o u t t h i s b u s i n e s s , I w a s a l w a y s
t r y i n g t o l e a r n s o m e t h i n g . W h e n e v e r I w e n t i n t o P i t t s f i e l d o r some
other c i t y, I would stop by a t one o f t h e hardware s t o r e s and t r y
t o f i n d a f r i e n d l y c l e r k o r owner who w o u l d c h a t a b o u t h i s b u s i n e s s
and w o u l d t e l l me w h i c h p r o d u c t s w e r e m o v i n g a n d w h i c h w e r e n o t a n d
i f he knew i t , why and a l s o what about t h e seasonal e f f e c t s . I d o n ' t
know w h a t I l e a r n e d , b u t I m u s t h a v e l e a r n e d s o m e t h i n g .
I t was a l s o necessary t o l e a r n e v e r y t h i n g about t h e business. S i n c e
we k n e w n o t h i n g , w e w e r e i n n o p o s i t i o n t o d e t e r m i n e a t a n y g i v e n
moment w h a t r e c o r d s w e r e a l l y n e e d e d , a p a r t f r o m t h o s e w h i c h a r e p a r t
of accounting. W e obviously had t o be ready t o pay taxes and things
o f t h a t s o r t i f w e e v e r m a d e a n y m o n e y. B u t a l l t h e o t h e r r e c o r d s
which m i g h t b e needed i n a m a i l o r d e r o p e r a t i o n o r i n a n y b u s i n e s s
were u n k n o w n , s o w e s i m p l y r e c o r d e d e v e r y t h i n g a n d we c o n t i n u e d t o
do s u c h t h i n g s o n t h e t h e o r y t h a t w e m i g h t n e e d t h e i n f o r m a t i o n s o m e
day a n d w h i l e w e w o u l d n o t s p e n d t h e t i m e o r t h e m o n e y t o c o m p i l e
t h i s d a t a , w e a l w a y s made i t a p o l i c y t o c r e a t e t h e b a s i c i n f o r m a t i o n
and k e e p i t s o m e w h e r e s o t h a t p r a c t i c a l l y a n y t h i n g w e m i g h t n e e d
could be assembled and analyzed.
Deland made a m a j o r c o n t r i b u t i o n t o t h e b u s i n e s s a t t h e o u t s e t . S h e
decided t h a t s h e w o u l d t a k e c a r e o f t h e bookkeeping, a b o u t w h i c h I
know n o t h i n g , a n d a b o u t w h i c h s h e k n e w n o t h i n g . S o I b o u g h t f o r h e r
a m a i l o r d e r course i n bookkeeping from the Massachusetts Department
of E d u c a t i o n a n d she p r o c e e d e d t o d o t h e l e s s o n s a s t h e y came i n a n d
send t h e m i n t o B o s t o n f o r g r a d i n g a n d s h e d i d v e r y w e l l , o f c o u r s e ,
and h a s w o r k e d h e r w a y u p f r o m t h i s h u m b l e b e g i n n i n g t o T r e a s u r e r o f
t h e B r o o k s t o n e C o m p a n y. I s h o u l d a l s o g i v e h e r c r e d i t b e c a u s e i t w a s
she w h o k e p t m e g o i n g o n a n u m b e r o f o c c a s i o n s w h e n I w a s c o m p l e t e l y
ready t o t h r o w i n t h e t o w e l . I t i s a c h a r a c t e r i s t i c , s e e m i n g l y, o f
this business t h a t i n i t s e a r l i e r stages, e v e r y time revenue increased,
so d i d e x p e n s e . I t s e e m e d t o m e t h a t t h e t w o w o u l d n e v e r d i v e r g e ,
no m a t t e r h o w many t h i n g s w e s o l d . D e l a n d , t h r o u g h s o m e w o m a n ' s
i n t u i t i o n , h o w e v e r, t h o u g h t o t h e r w i s e , a n d k e p t me p l o d d i n g a l o n g .

�-5We h a d a m a j o r a d v a n t a g e o v e r s o m e p e o p l e w h o h a v e s t a r t e d s m a l l
businesses, i n t h a t n e i t h e r o f us had a j o b t o i n t e r f e r e w i t h t h e
process o f g e t t i n g g o i n g . T h i s enabled u s t o spend f u l l t i m e o n
the business. A n d c e r t a i n l y i t was f u l l . N e v e r t h e l e s s , w e t r i e d
to do everything as economically as possible. I f e l t v e r y s t r o n g l y
that i f we s h o u l d end up w i t h a f a i l u r e , w e s h o u l d n o t have l o s t a
g r e a t d e a l o f m o n e y. W e m i g h t w e l l h a v e i n v e s t e d m o r e m o n e y i n
the business, a n d , a s i t t u r n s o u t , t h i s w o u l d have c o n s i d e r a b l y
accelerated the growth o f the business but t h i s might w e l l have
been r i s k y . I f y o u r e m e m b e r t h a t w e d i d n ' t k n o w a n y t h i n g a b o u t a
mail order business o r a business i n t o o l s , i t i s q u i t e p o s s i b l e
t h a t h a d we p l u n g e d , i n t h e way o f much l a r g e r m a i l i n g s a n d much
l a r g e r s t a f f o f employees, w e m i g h t have moved s o f a s t t h a t we
would h a v e r u n r i g h t o f f t h e r a i l s a n d h a d some k i n d o f a w r e c k .
As i t i s , t h e a n n u a l s a l e s d o u b l e d e v e r y y e a r , s o p e r h a p s t h a t
was f a s t e n o u g h .
As s o o n a s t h e b u s i n e s s p r o v e d v i a b l e , I m a d e t h e p h i l o s o p h i c a l
d e c i s i o n t h a t I w o u l d make t h e b u s i n e s s g r o w a s q u i c k l y a s I c o u l d
without making i t r u n i n t h e r e d . T h e o b j e c t i v e here was t o g e t i t
over a c r i t i c a l s i z e , a t w h i c h p o i n t w e c o u l d a f f o r d a management.
I l e a r n e d t h o r o u g h l y w e l l i n my e x p e r i e n c e w i t h Navy c o n t r a c t o r s i n
WWII, t h a t i f y o u d o n ' t h a v e a m a n a g e m e n t y o u r e a l l y d o n ' t h a v e
anything and I c e r t a i n l y f e l t t h a t f r o m the p o i n t o f view from
Deland a n d me, t h e i d e a l o b j e c t i v e w o u l d b e a company b i g enough
t o s u p p o r t a n a b l e a n d w e l l c o m p e n s a t e d management w h i c h c o u l d
run t h e company w i t h o u t u s . T h i s i s t h e u l t i m a t e measure. W e
d e f i n i t e l y d i d n o t w a n t t o w i n d u p w i t h a mom a n d p o p o p e r a t i o n
which w o u l d c o n t i n u e t o g r i n d a l o n g i n o u r house i n W o r t h i n g t o n .
O r i g i n a l l y, my o f f i c e w a s i n t h e f o r m a l p a r l o r i n our house and
we u s e d t h e l a u n d r y a s a p a c k i n g r o o m a n d a s a s t o c k r o o m . B u t
before long, t h i s proved an inadequate arrangement. A c c o r d i n g l y,
we u n d e r t o o k s o m e c o n s t r u c t i o n a n d c o n v e r t e d o n e - t h i r d o f o u r m e d i u m s i z e d b a r n i n t o a home f o r t h e b u s i n e s s . O n t h e g r o u n d f l o o r , I
designed a 3 6 ' X 1 5 ' r o o m which h a d s h e l v e s a l o n g one s i d e w i t h
lockers below them, a n d designed i t e x a c t l y as I would a l i b r a r y.
The t h e o r y w a s t h a t t h i s w o u l d b e e x c e l l e n t f o r t h e b u s i n e s s : w e
could keep t h e merchandise on t h e s h e l v e s , a n d do t h e packing o n
large t a b l e s i n t h e middle o f t h e room and c o u l d have desks a l o n g
the s i d e s and t h i s would contain t h e business f o r a considerable
p e r i o d a n d i f t h e b u s i n e s s p r o v e d s u c c e s s f u l a n d moved o u t o f t h e
b u i l d i n g , w e w o u l d have t h e l i b r a r y l e f t o v e r f o r o u r own u s e .
D i r e c t l y a b o v e t h e l i b r a r y , I b u i l t a n o t h e r r o o m o f t h e same s i z e
t o house my o f f i c e a n d workshop i n w h i c h I d i d a l l t h e p r o d u c t
t e s t i n g . T h i s room a l s o was generously covered w i t h s he l ve s a l o n g
the w a l l s t o s t o r e an e v e r i n c r e a s i n g c o l l e c t i o n o f sample p r o d u c t s
of one k i n d o r a n o t h e r.
We s t a y e d i n W o r t h i n g t o n u n t i l t h e F a l l o f 1 9 6 9 , a t w h i c h t i m e w e
moved t o P e t e r b o r o u g h , N e w H a m p s h i r e . P r i o r t o o u r m o v e t o
P e t e r b o r o u g h , I t h i n k t h e maximum n u m b e r o f e m p l o y e e s , a l l g i r l s ,
b e s i d e s D e l a n d a n d me, w a s a b o u t s i x . W h e n w e moved t o P e t e r b o r o u g h ,
none o f t h e s e p e o p l e c o u l d m o v e s i n c e t h e y w e r e h o u s e w i v e s w i t h
husbands a n d c h i l d r e n i n t h e a r e a o f W o r t h i n g t o n .
Why d i d w e m o v e f r o m W o r t h i n g t o n ? W e l l , W o r t h i n g t o n , a s I s a i d ,
has o n l y a p o p u l a t i o n o f s i x h u n d r e d , m o s t o f w h i c h a r e t r u c k d r i v e r s .

�-6There i s a c u r i o u s phenomenon I d i s c o v e r e d a n d t h a t i s t h a t t h e t o w n
o f P i t t s f i e l d , s e v e n t e e n m i l e s a w a y, d e s p i t e a p o p u l a t i o n o f 5 5 o r
60 t h o u s a n d , d o e s n o t s u p p l y a n y l a b o r t o a p l a c e l i k e W o r t h i n g t o n .
For p s y c h o l o g i c a l r e a s o n s t h e employees i n P i t t s f i e l d w i l l commute
from t h e o u t s k i r t s o f P i t t s f i e l d t o P i t t s f i e l d b u s i n e s s e s , b u t t h e y
w i l l n o t commute f r o m t h e i r homes t o b u s i n e s s e s o u t i n t h e c o u n t r y.
We n e v e r w e r e a b l e t o g e t e n o u g h p e o p l e a n d i t w a s p e r f e c t l y o b v i o u s
t h a t i f t h e company was t o g r o w, t h i s w o u l d b e a n i r r e m e d i a b l e
d e f i c i e n c y. A l s o , t h e r e a r e n o b u i l d i n g s i n Wo r t h i n g t o n s u i t a b l e
for a business l a r g e r t h e n would f i t i n t o o u r 3 6 ' X 15' t w o rooms,
and i t s e e m e d f o o l i s h t o b u i l d a b r a n d n e w b u i l d i n g w h e n t h e b u s i n e s s
was b a r e l y g e t t i n g o f f t h e g r o u n d . I s h o u l d a d d t h a t w e s t a y e d i n
Worthington t o o l o n g as f a r as space i s concerned. To w a r d t h e end,
we w e r e p a c k e d i n l i k e s a r d i n e s a n d w e h a d m e r c h a n d i s e l i t e r a l l y a l l
over t h e h o u s e . T h e c e l l a r was u s e d f o r s t a i n l e s s s t e e l a n d o t h e r
p r o d u c t s t h a t w o u l d n o t r u s t , b e c a u s e i t w a s a l i t t l e damp down t h e r e .
We e v e n h a d # 1 1 0 7 H o l d i n g F i x t u r e s , w h i c h w e w e r e b u y i n g i n l a r g e
q u a n t i t i e s , s t a c k e d up a l o n g t h e w a l l i n t h e l a u n d r y, a n d s i n c e t h e s e
p r o d u c t s w e r e made f o r u s i n J a p a n , t h i s w a s r e f e r r e d t o a s t h e
Japanese W a l l .
Part o f t h e d a i l y r o u t i n e was t a k i n g t h e m a i l t o t h e P o s t O f f i c e ,
f o u r a n d a h a l f m i l e s a w a y. T h i s w a s d o n e b y D e l a n d , i n o u r 1 9 6 1 J e e p
s t a t i o n wagon and I w o u l d t h r o w t h e bags i n t o t h e back o f t h e Jeep.
We h a d n o l o w e r c l a s s e m p l o y e e s e x c e p t o u r s e l v e s . I t w a s a l w a y s
a scramble t o get everything f i n i s h e d i n t i m e t o get i t i n t o t h e Jeep
and m a k e i t i n t i m e t o t h e P o s t O f f i c e b e c a u s e o u r p o l i c y f r o m t h e
very b e g i n n i n g o f t h e company was t o g e t e v e r y s i n g l e o r d e r o u t t h e
day i t c a m e i n , a n d w e d i d t h i s w i t h o u t f a i l . T h e p o l i c y a l s o w a s
t h a t t h e c u s t o m e r comes f i r s t u n d e r e v e r y c i r c u m s t a n c e , a n d t h i s meant
that i f I had t o stay up an e x t r a couple o f hours answering customer
correspondence I w o u l d do s o . C u s t o m e r s a n d i n q u i r e r s g o t same d a y
service on correspondence too.
I n a s i m i l a r w a y, w e d i d e v e r y t h i n g w e c o u l d t o e s t a b l i s h f i r s t c l a s s
relationships w i t h our suppliers. W e used s p e c i a l l y designed purchase
orders w h i c h we t h o u g h t were a s c l e a r a s p o s s i b l e . A n d we p a i d b i l l s
comfortably within the discount period.
A c o u p l e o f f u n n y t h i n g s happened d u r i n g t h e s e y e a r s . I n one case,
we r e c e i v e d a l e t t e r f r o m a c u s t o m e r w h o l i v e d a c o u p l e h u n d r e d m i l e s
a w a y, w h o s a i d t h a t h e s i m p l y c o u n d n o t u n d e r s t a n d h o w w e c o u l d g e t
h i s o r d e r t o h i m p r o m p t l y. H e t h e n went t o e x p r e s s h i s o p i n i o n a s t o
how t h i n g s w e r e d o n e a t B r o o k s t o n e . H e s a i d w e h a d h i s e m p l o y e e w h o
was a s s i g n e d t h e j o b o f f i l l i n g h i s o r d e r . T h i s e m p l o y e e s t o o d a t
the door o f t h e establishment, a w a i t i n g t h e morning m a i l . A s soon a s
the m a i l a r r i v e d t h i s employee w o u l d seek o u t h i s o r d e r, r u s h i t
through t h e works, p a c k i t up p u t o n t h e postage and take i t d i r e c t l y
and p e r s o n a l l y t o t h e P o s t O f f i c e . A n o t h e r a m u s i n g i n c i d e n t w a s t h e
time when we r e c e i v e d a l e t t e r f r o m a would-be r e q u e s t e r o f o u r c a t a l o g
who s a i d t h a t h e h a d b e e n o b s e r v i n g o u r a d v e r t i s e m e n t i n t h e " M o d e l
Railroader" f o r q u i t e a l o n g t i m e , a n d he n o t e d t h a t we had d i f f e r e n t
addresses i n t h e p a s t t e n months, a n d he was n o t a b o u t t o s e n d t w e n t y
cents u n t i l we t o l d him e x a c t l y what t h e a d d r e s s was. O f course,
there a r e n o numbers o n R i v e r Road, a n d t h e s e addresses were m e r e l y
response k e y s f o r t h e v a r i o u s a d s .
S i n c e w e w e r e t r y i n g t o b u i l d a r e a s o n a b l e s i z e d c o m p a n y, t h e o n e

�-7t h a t w o u l d h a v e t h a t g o o d management I m e n t i o n e d e a r l i e r , w e d i d
e v e r y t h i n g we c o u l d t o p r o v i d e room f o r e x p a n s i o n i n t h e way we
ran t h e b u s i n e s s . I n o t h e r words, o u r procedures, f o r m s a n d v a r i o u s
methods o f c o n d u c t i n g t h e b u s i n e s s w e r e d e s i g n e d a s much t o d e a l
with t h e day t o day requirements as t o f u l f i l l t h e needs o f t h e
future w i t h o u t m a j o r changes. I am happy t o s a y t h a t Brookstone s t i l l
operates i n many o f t h e ways t h a t we d i d f r o m t h e v e r y b e g i n n i n g .
A n o t h e r common q u e s t i o n i s w h y d i d y o u p i c k P e t e r b o r o u g h ? T h e a n s w e r
to t h i s i s t h a t s i n c e we were d o i n g a g r e a t d e a l o f i m p o r t i n g , i t
seemed t o m e t h a t w e s h o u l d b e i n o r n e a r B o s t o n . A t a b o u t t h e
same t i m e , R i c h a r d G i l b e r t h a d b e e n h i r e d a s G e n e r a l M a n a g e r , b e c a u s e
the b u s i n e s s h a d grown t o t h e p o i n t where I f e l t t h a t we s h o u l d h a v e
someone h e l p i n g i n t h e m a n a g e m e n t . S o D i c k G i l b e r t w a s g i v e n t h e
job o f s e e k i n g a l o c a t i o n . R e m e m b e r, I was s t i l l w o r k i n g t w e l v e h o u r s
a d a y, s e v e n d a y s a week, s o t h e r e was n o t i m e f o r me t o d o i t . A l l
o f a s u d d e n , D i c k t o l d me o n e d a y t h a t h e h a d b e e n t o P e t e r b o r o u g h ,
New H a m p s h i r e , a n d t h o u g h t i t w a s a g r e a t p l a c e t o p u t o u r b u s i n e s s .
I was n o t v e r y pleased, because i t was q u i t e a d i s t a n c e f r o m Boston,
and, o n a s k i n g h i m , I d i s c o v e r e d i t w a s a l s o a v e r y s m a l l p l a c e .
Since we h a d h a d b a d l u c k w i t h t h e s m a l l n e s s o f W o r t h i n g t o n , i n c l u d i n g
such a m a j o r f a c t o r a s t r u c k s n o t d e l i v e r i n g t o o u r a d d r e s s i n
Wo r t h i n g t o n a n d f r e q u e n t l y l e a v i n g o u r s h i p m e n t s many m i l e s a w a y, I
was h a r d l y p l e a s e d a t t h e p r o s p e c t o f r e p e a t i n g t h i s k i n d o f t h i n g .
Nevertheless, I d r o v e u p t o Peterborugh t o t a k e a l o o k a t i t , a n d was
immediately d e l i g h t e d . T h e d i f f e r e n c e between t h e two towns i s
unbelievable, a n d a l l i n t h e f a v o r o f Peterborough. I t was obvious
that Peterborough would be a d e l i g h t f u l place f o r our executives and
employees t o l i v e , t h a t w e w o u l d g e t p a r t i c u l a r l y g o o d e m p l o y e e s a n d
t h a t P e t e r b o r o u g h was b y n o means t o o s m a l l f o r B r o o k s t o n e . A n d
h a p p i l y, s u c h h a s p r o v e n t o b e t h e c a s e .
We s t a r t e d o u t w i t h s o m e t h i n g l i k e a q u a r t e r o f t h e t o p f l o o r o f t h e
American G u e r n s e y C a t t l e C l u b o n M a i n S t r e e t i n P e t e r b o r o u g h , a n d i t
seemed t o u s a t t h e t i m e t h a t t h i s a r e a w o u l d l a s t u s f o r q u i t e a
while. T h e C a t t l e Club t o l d us t h a t we c o u l d e v e n t u a l l y have t h e
entire f l o o r, w h i c h they were o n l y using f o r unimportant storage, s o
we t h o u g h t w e h a d a t l e a s t t e n y e a r s o r m o r e o f e x p a n s i o n r o o m i n t h e
Cattle Club. T h i s t u r n e d o u t t o be e n t i r e l y wrong, a n d i t was n o t
too many y e a r s b e f o r e we h a d t o b u i l d a b u i l d i n g o f o u r own, w h i c h
has m o r e f l o o r s p a c e i n i t t h a n t h e e n t i r e C a t t l e C l u b b u i l d i n g d o e s .
H o w e v e r, w e w e r e v e r y f o r t u n a t e t o g e t i n t o t h e C a t t l e C l u b . P h y s i c a l l y ,
the b u i l d i n g i s a v e r y a t t r a c t i v e c l a s s i c a l Greek s t y l e b u i l d i n g i n
red b i r c k , a b o u t 5 0 ' w i d e a n d 2 0 0 ' l o n g a n d f o u r s t o r i e s h i g h a n d i t
backs i n t o t h e l a r g e p a r k i n g l o t w h i c h a l s o b a c k s i n t o b o t h t h e b a n k
and t h e P o s t O f f i c e , s o i t w a s e x t r e m e l y c o n v e n i e n t f r o m a n o p e r a t i n g
p o i n t o f v i e w . A d d i t i o n a l l y , t h e C a t t l e C l u b h a d a c o m p u t e r, w h i c h
we l a t e r b e g a n t o u s e f o r o u r m a i l i n g l i s t a n d f o r o t h e r p u r p o s e s .
And a d d i t i o n a l l y , t h e m a n a g e m e n t o f t h e C a t t l e C l u b w a s e x t r e m e l y
kind t o Brookstone and l e t u s have, f o r l i t t l e o r no consideration,
a number o f e x t r e m e l y handy t h i n g s l i k e t y p e w r i t e r s , t a b l e s a n d
other odds and ends which we needed v e r y b a d l y.
I t was a l l a l i t t l e b i t r o u g h when we moved t o Peterborough i n
F a l l o f 1969. W e h a d a mover come down f r o m P e t e r b o r o u g h a n d h e
gathered u p e v e r y t h i n g we h a d h e r e a n d moved u s o v e r t h e weekend we
were t r y i n g t o make t h e move w i t h a s l i t t l e d i s t u r b a n c e a s f a r a s
f u l f i l l i n g c u s t o m e r s o r d e r s was c o n c e r n e d a n d we came f a i r l y c l o s e .

�-8D i c k G i l b e r t , o u r new G e n e r a l M a n a g e r, h a d u n f o r t u n a t e l y n o t b e e n
able t o r e p o r t f o r w o r k a t Wo r t h i n g t o n ahead o f t h e move, a n d s o
had n o t b e e n i n d o c t r i n a t e d t o B r o o k s t o n e ' s w a y o f d o i n g b u s i n e s s .
He d i d h a v e m a i l o r d e r e x p e r i e n c e , f r o m B r e c k ' s o f B o s t o n , b u t
B r e c k ' s was n o t r u n t h e same a s B r o o k s t o n e . A t a n y r a t e , D i c k h a d
the handicap o f h a v i n g t o s e t u p e v e r y t h i n g i n Peterborough f o r a
company f o r w h i c h i n e f f e c t h e h a d n e v e r w o r k e d f o r , a n d h e a l s o h a d
a hundred percent green employees, none o f which had ever worked w i t h
Brookstone o r w i t h h i m b e f o r e . I t was q u i t e a scramble. D e l a n d and
I moved t o P e t e r b o r o u g h , a l t h o u g h we a c t u a l l y s t a y e d o u t o f t o w n ,
and s p e n t t h e w i n t e r u p t h e r e h e l p i n g g e t t h i n g s g o i n g a g a i n . I n
the course o f a l l o f t h i s , o u r p r i n t e r a l s o p u t a wrench i n o u r spokes
by m a i l i n g o u r e n t i r e l i s t a l l a t o n c e . W e h a d a s k e d f o r a s t a g g e r e d
m a i l i n g , s o t h a t we w o u l d n o t h a v e a n overwhelming wave o f o r d e r s t o
handle w h i l e we were m o v i n g i n t o o u r new q u a r t e r s i n P e t e r b o r o u g h ,
but somebody dropped t h e b a l l a n d m a i l e d e v e r y t h i n g a t t h e same t i m e .
We w e r e s w a m p e d . N e v e r t h e l e s s w e m a n a g e d t o g e t m o s t o f t h e o r d e r s
out t h e same d a y, r e g a r d l e s s .
As I s a i d , w e t r i e d t o d o e v e r y t h i n g a s e c o n o m i c a l l y a s p o s s i b l e . W e
never b o u g h t a n y t h i n g n e w. A l l o u r d e s k s , c h a i r s , t y p e w r i t e r s a n d
adding machines were b a r g a i n s s o u g h t o u t a t o d d p l a c e s . B r o o k s t o n e
s t i l l uses t h e candy s c a l e which we bought i n S p r i n g f i e l d f r o m a
dealer i n s c a l e s f o r g r o c e r y s t o r e s because n o t o n l y was i t c o n s i d e r a b l y c h e a p e r t h a n a r e g u l a r P i t n e y Bowes w e i g h i n g s c a l e f o r m a i l i n g
parcels, b u t i t was a c t u a l l y more c o n v e n i e n t a n d more a c c u r a t e . F o r
heavy p a r c e l s w e u s e d a n o l d P o s t O f f i c e s c a l e w h i c h w a s l o a n e d t o
us b y t h e l o c a l P o s t O f f i c e , s i n c e t h e y h a d a m o r e m o d e r n o n e . W e
t r i e d t o be economical i n every r e s p e c t . F o r example, I would go t o
c o n s i d e r a b l e l e n g t h s t o t e s t s p a c e a d v e r t i s i n g b y means o f c l a s s i f i e d
ads w h i c h w e r e w r i t t e n s o t i g h t l y t h a t t h e y o c c u p p i e d h a r d l y a n y
space a t a l l . I t i s e x p e n s i v e t o u s e a k e y i n a c l a s s i f i e d a d
because y o u a r e p a y i n g b y t h e w o r d . S o , t o r e d u c e t h i s e x p e n s e , I
concocted some k e y s b y s p e l l i n g B r o o k s t o n e i n v a r i o u s w a y s s u c h a s
Bookstone o r B o o k s t o r e o r B r o k s t o n e a n d s i m i l a r v a r i a t i o n s .
F o r t u n a t e l y, w e d o n ' t h a v e s t r e e t numbers o n R i v e r Road, s o we n e v e r
had t o p a y f o r a s t r e e t n u m b e r .
We e v e n s a v e d m o n e y o n s o m e o f o u r p r i n t i n g . I d i s c o v e r e d t h a t w e
c o u l d become a d e a l e r i n b u s i n e s s f o r m s a n d g e t t h e m w h o l e s a l e , s o
we d i d , a n d w e w e r e t h e o n l y c u s t o m e r .
We a l s o s a v e d a p i l e o f m o n e y b y d o i n g o u r o w n p h o t o g r a p h y . U n f o r t u n a t e l y, I d i d n o t have a v i e w camera a n d had t o d o t h e w h o l e t h i n g
w i t h my H a s s e l b l a d . T h i s i s a v e r y f i n e c a m e r a b u t i t i s n o t d e s i g n e d
for closeup photography o f products t o go i n t o a catalog. H o w e v e r,
i t d i d t h e j o b . O n t h e o t h e r h a n d , t h i s r e q u i r e d t a k i n g some o f t h e
shots a s o f t e n a s f i f t e e n o r t w e n t y t i m e s u n t i l t h e r e s u l t was a c c e p t a b l e .
Yo u s e e , p a r t o f t h e t r o u b l e w a s t h a t I a m n o t a n a r t i s t , a n d t h e r e f o r e
I was n o t a b l e t o do a s good a j o b o f r e t o u c h i n g as I m i g h t have. I
had e i g h t y e a r s o f e x p e r i e n c e a s a m e c h a n i c a l d r a f t s m a n a n d w a s a b l e
to do t h e necessary as f a r as s t r a i g h t l i n e s a r e concerned o r those
which c o u l d b e f i t t e d a r o u n d f r e n c h c u r v e s , b u t t o a t t e m p t t o u s e
an a i r b r u s h t o c h a n g e t h e l i g h t i n g o n a p r o d u c t w a s o u t o f t h e q u e s t i o n .
The p o l i c y o n i l l u s t r a t i o n s w a s t h a t t h e y s h o u l d b e a s s h a r p a s
possible and p e r f e c t l y honest. I n o t h e r words what I was t r y i n g t o
do w i t h b o t h t h e p h o t o g r a p h s a n d t h e c o p y f o r t h e c a t a l o g w a s t o m a k e
up f o r t h e f a c t t h a t t h e c u s t o m e r w a s a t a d i s t a n c e h e w o u l d h a v e

�- 9 --

preferred, o f course, t o have examined t h e products p h y s i c a l l y and
t o h a v e made t h e p u r c h a s e f a c e - t o - f a c e o v e r t h e c o u n t e r a n d I f e l t
t h a t we s h o u l d t r y t o a p p r o a c h t h a t c o n d i t i o n a s much a s p o s s i b l e .
We d e v i s e d v a r i o u s w a y s t o k e e p t r a c k o f t h i n g s . F o r i n s t a n c e t h e
catalogs a l l h a d p r e f i x e s t o t h e c a t a l o g numbers. T h e o r i g i n a l
catalog, f o r i n s t a n c e , c o n t a i n e d c a t a l o g numbers p r e f i x e d b y 65A.
This meant t h a t t h i s was t h e f i r s t c a t a l o g o f 1965. I was o p t i m i s t i c
enough, i n t h o s e d a y s , t o t h i n k I m i g h t g e t o u t m o r e t h a n o n e c a t a l o g
in a y e a r, i f y o u can b e l i e v e i t . T h e f a c t i s t h a t I d i d n ' t g e t o u t
the n e x t one t i l 1967, a n d I worked l i k e a dog t o accomplish t h a t .
The i d e a o f t h e p r e f i x t o t h e c a t a l o g n u m b e r w a s t o b e a b l e t o
i d e n t i f y a customer o r d e r a s t o what c a t a l o g h e was o r d e r i n g f r o m
without asking him t o provide t h i s information.
We w e r e e x t r e m e l y h a n d i c a p p e d b y o u r s m a l l s i z e . F o r i n s t a n c e ,
l o t s o f vendors would not supply us w i t h products because our o r d e r s
were t o o l i t t l e . T h e E m p i r e B r u s h Company i s n o n g r a t a a t B r o o k s t o n e
because when we p u t o u t o u r f i r s t c a t a l o g we h a d o n e o f t h e i r w i r e
brushes i n i t a n d when I p l a c e d t h e o r d e r t h e y r e f u s e d i t because
i t was t o o s m a l l , d e s p i t e t h e f a c t t h a t I had p r e v i o u s l y checked
w i t h t h e m a s t o w h a t t h e i r minimum o r d e r was. I d o u b t v e r y much
that anyone w i l l p u t an Empire brush i n o u r c a t a l o g again. A n o t h e r
headache w a s t h e f a c t t h a t w e h a d n o Dun &amp; B r a d s t r e e t l i s t i n g o r
r a t i n g and l o t s o f people f e l t we were n o t even worth answering
when w e s e n t i n i n q u i r i e s . A c l a s s i c e x a m p l e w a s t h e P e t e r s o n
M a n u f a c t u r i n g C o m p a n y, m a k e r s o f t h e f a m o u s l i n e o f v i s e - g r i p t o o l s ,
t o whom I w r o t e w h e n w e w e r e i n t h e e a r l y s t a g e s o f c r e a t i n g t h e
f i r s t c a t a l o g , a s k i n g t h a t t h e y send a catalog and p r i c e s . T h e
r e p l y, a l m o s t w o r d f o r word, w a s t h a t t h e y c o u l d g i v e u s n o c o n s i d e r a t i o n u n l e s s we s e n t them t h r e e t r a d e r e f e r e n c e s a n d one bank
reference. T h i s d e s p i t e t h e f a c t t h a t a l l we h a d a s k e d f o r was a
catalog and p r i c e s . L a t e r we began t o b e hounded b y Dun &amp; B r a d s t r e e t
wanting a l l s o r t s o f i n f o r m a t i o n w h i c h we d i d n o t w a n t t o d i v u l g e .
The r e a s o n w e d i d n o t w a n t t o d i v u l g e i t w a s t h a t t h e n u m b e r s w e r e
so t i n y t h a t w e f e l t t h a t w e w o u l d s i m p l y b e l a u g h e d a t a n d t h a t
we w o u l d n o t b e l o o k e d u p o n f a v o r a b l y b y a n y o n e w h o g o t a D &amp; B
report on us.
A n o t h e r q u e s t i o n t h a t i s a s k e d i s h o w d i d y o u manage t o c o r r e s p o n d
w i t h a l l t h e European and o t h e r f o r e i g n s u p p l i e r s w i t h t h e language?
The a n s w e r i s t h a t I h a v e s p o k e n F r e n c h s i n c e I w a s a c h i l d , a n d a t
v a r i o u s s t a g e s o f m y l i f e I h a v e a l s o s p o k e n German a n d S p a n i s h a n d
have d o n e some t r a n s l a t i n g f r o m I t a l i a n . S o I w a s a b l e t o g e t a l o n g
w e l l enough. T h i s was n o t t o s a y t h a t f r o m t h e b e g i n n i n g o f t h e
business I c o u l d w r i t e l e t t e r s i n any o f t h e s e languages o r e a s i l y
read r e p l i e s i n t h e s e l a n g u a g e s . W h a t I mean i s t h a t m o s t o f
them c o u l d h a n d l e E n g l i s h , s o m e w e l l some p o o r l y , a n d my p r o b l e m
was p r i m a r i l y a r o u n d t h e q u e s t i o n o f r e a d i n g t h e i r c a t a l o g s , w h i c h
I managed t o d o w i t h a s m a l l c o l l e c t i o n o f d i c t i o n a r i e s a n d my
r e c o l l e c t i o n s o f t h e s e v a r i o u s l a n g u a g e s . I d i d do some c o r r e s p o n d ing i n French, which I can do i n e i t h e r d i r e c t i o n , b u t I can not
do s o i n t h e o t h e r l a n g u a g e s .

�-10-

We w e r e a b l e q u i t e e a r l y t o g e t s o m e e x c l u s i v e p r o d u c t s f o r
o u r s e l v e s . T h e o u t s t a n d i n g e x a m p l e i s p r o b a b l y t h e # 11 0 7 H o l d i n g
F i x t u r e . T h i s was o r i g i n a l l y purchased f r o m one o f t h e d i s t r i b u t o r s
o f t o o l s f o r j e w e l e r s , a n d was made somewhere i n t h i s c o u n t r y.
H o w e v e r, w e w e r e n e v e r a b l e t o l o c a t e t h e m a n u f a c t u r e r . E v e n t u a l l y ,
in t h e course o f scouting around f o r products we ran across a
Japanese m a n u f a c t u r e r o f j e w e l e r s ' t o o l s , a n d t h e n d i s c o v e r e d t h a t
he w o u l d b e w i l l i n g t o m a k e t h e # 1 1 0 7 f o r u s . A c c o r d i n g l y , I
asked f o r a number o f i m p r o v e m e n t s i n t h e q u a l i t y o f t h e p r o d u c t ,
and t h e r e s u l t w a s t h a t w e h a d b y f a r t h e b e s t h o l d i n g f i x t u r e
in the business, and a t a considerably lower p r i c e as w e l l . T h i s
continues t o t h e p r e s e n t d a y.
We h a d q u i t e a l o t o f t r o u b l e w i t h d o m e s t i c m a n u f a c t u r e r s n o t
a n s w e r i n g o u r i n q u i r i e s . T h i s p u z z l e d me c o n s i d e r a b l y , a n d I c o u l d
hardly t h i n k t h a t a l l o f them were s o c a r e f u l about c r e d i t m a t t e r s
that t h e y l o o k e d up each and e v e r y i n q u i r y i n Dun &amp; B r a d s t r e e t a n d
i n s t r u c t e d t h e i r salesmen a c c o r d i n g l y. A f t e r c o n s i d e r a b l e research
t h e m y s t e r y w a s f i n a l l y c l e a r e d u p . I t w o r k s t h i s w a y. T h e s a l e s
manager i s t o o i m p o r t a n t t o w o r r y a b o u t t h e d a y t o d a y b u s i n e s s .
He i s o u t p l a y i n g g o l f . S o h i s s e c r e t a r y i s g i v e n t h e j o b o f
sending a n y i n q u i r i e s t h a t come i n o u t t o t h e salesmen, o r
m a n u f a c t u r e r ' s r e p a s t h e case may b e . T h e s e men, i n t u r n , l o o k
at t h e a d d r e s s , a n d i f i t i s i n a n i n c o n v e n i e n t p a r t o f t h e i r
t e r r i t o r y , t h e y t h r o w t h e i n q u i r y a w a y, k n o w i n g p e r f e c t l y w e l l
t h a t t h e s a l e s manager i s t o o b u s y p l a y i n g g o l f e v e r t o f o l l o w u p
as t o w h a t h a p p e n e d t o a n y i n q u i r y . A t a n y r a t e , t h i s w a s e x t r e m e l y
f r u s t r a t i n g , because l i t e r a l l y hundreds o f o u r l e t t e r s went
unanswered.
Speaking o f t h e i n c i d e n c e o f d i s a p p o i n t m e n t , i t was a l w a y s e x t r e m e l y
high because we had r a t h e r h i g h s t a n d a r d s f o r o u r p r o d u c t s . I t
would g o s o m e t h i n g l i k e t h i s . I w o u l d w r i t e , l e t u s s a y, f i f t y
letters t o assorted would-be suppliers world wide. T h e s e were
people who manufactured something o r o t h e r w h i c h I t h o u g h t h a d
some k i n d o f p o t e n t i a l , o r t h e y w e r e g e n e r a l m a n u f a c t u r e r s o f
tools, a n d I hoped I would f i n d something i n t e r e s t i n g i n t h e i r
catalogs. O f t h e f i f t y o r so l e t t e r s , I would get perhaps
ten r e p l i e s and then I would go through t h e i r catalogs and p r i c e
l i s t s a n d p e r h a p s o r d e r t w o s a m p l e s a n d when t h e samples f i n a l l y
arrived i n t h e morning m a i l , which was always a high p o i n t o f
the d a y, I w o u l d e a g e r l y unwrap t h e p a r c e l s , much l i k e a c h i l d a t
Christmas, a n d i n v a r i a b l y, l e t u s s a y, o n e o f t h e two would be a n
absolute dog. T h e o t h e r would l o o k q u i t e promising so I would r u n
up t o m a y w o r k s h o p a n d p u t i t t o i m m e d i a t e u s e t o s e e h o w w e l l
i t worked, a n d most o f t h e t i m e i t d i d n ' t w o r k w e l l enough a n d
d i d n ' t make t h e grade i n t o t h e c a t a l o g .

�- 11 That B r o o k s t o n e i s j u s t g e t t i n g i n t o t h e s t o r e b u s i n e s s , a n d
j u s t g e t t i n g i n t o t h e g i f t c a t a l o g b u s i n e s s , d o e s n o t mean t h a t
these a r e new i d e a s . R i g h t f r o m t h e o u t s e t , I f e l t t h a t we
were p o s s i b l y m a k i n g a m i s t a k e i n s e t t i n g u p a company t o s e l l
p r o d u c t s t o men, w h i c h i s i n h e r e n t i n s e l l i n g t o o l s . I s a i d t o
Deland a number o f t i m e s t h a t w e w e r e w o r k i n g o n t h e w r o n g e n d
o f t h e b a n k a c c o u n t a n d t h a t w e s h o u l d b e s e l l i n g t h e women,
who h a v e a l l t h e m o n e y. O r a t l e a s t t h e y s p e n d i t . A s f o r t h e
store we had i n e f f e c t had one f r o m t h e b e g i n n i n g because we
had f r o m t h e o u t s e t q u i t e a w a l k - i n t r a d e . T h e n u m b e r o f p e o p l e
and t h e n u m b e r o f d o l l a r s w a s n o t v e r y e x c i t i n g , s i n c e t h e
b u s i n e s s w a s t i n y a n y w a y, b u t p r i m a r i l y b e c a u s e W o r t h i n g t o n i s
r e a l l y o f f t h e map a n d a l o n g w a y f o r a l m o s t a n y o n e t o come.
Besides w h i c h , w e d i d n ' t have a n y l a r g e number o f p e o p l e i n t h e
country who knew a n y t h i n g a b o u t u s a t a l l . B u t we c e r t a i n l y
s t r o n g l y b e l i e v e d we c o u l d e v e n t u a l l y g e t i n t o t h e s t o r e b u s i n e s s .
We d i d n ' t d o i t i m m e d i a t e l y h e r e b e c a u s e i t d i d n ' t s e e m p r a c t i c a l
because o f t h e l o c a t i o n , a n d s i m i l a r t h i n k i n g p r e v a i l e d a t
Peterborough u n t i l we g o t t o b e o f f a i r s i z e u p t h e r e .
Part o f t h e b a s i c philosophy f r o m t h e v e r y beginning was t h a t
we d i d n o t k n o w w h e t h e r B r o o k s t o n e w o u l d b e a n i n d u s t r i a l s u p p l i e r
o f t o o l s o r a consumer s u p p l i e r o f t o o l s o r b o t h . S i n c e I am a
great b e l i e v e r i n l e t t i n g t h e market p l a c e t e l l you what t h e
answers a r e , I d e c i d e d t h a t w e w o u l d s i m p l y o f f e r t h e b e s t t o o l s
we c o u l d f i n d a n d n o t s e t t h e b u s i n e s s u p i n e i t h e r d i r e c t i o n .
The r e s u l t w a s t h a t w e d i d a c o n s i d e r a b l e c o m m e r c i a l b u s i n e s s
from t h e o u t s e t a n d I am s t i l l n o t s u r e b u t t h a t we m i g h t have
been w e l l a d v i s e d t o g o c o m m e r c i a l f r o m t h e o u t s e t . I t h i n k i f
I had t o do i t over again, I would have produced two catalogs
one f o r t h e i n d u s t r i a l s a l e s a n d o n e f o r t h e c o n s u m e r. A p r o b l e m
we r a n i n t o i n t h i s r e s p e c t i s t h a t c o n s u m e r p r i c e s a r e u s u a l l y
higher than i n d u s t r i a l n e t . T h e reason f o r t h i s i s t h a t i n d u s t r i a l
companies a r e e x p e c t e d t o o r d e r m o r e , a n d more f r e q u e n t l y , a n d
thus t h e y g e t l o w e r p r i c e s . S o my p r o b l e m was, h o w t o s e l l i n
one c a t a l o g a t t w o p r i c e s . T h e o n l y a n s w e r I w a s a b l e t o t h i n k
o f was t o o f f e r o u r p r o d u c t s a t s o much f o r a n o r d e r o f o n l y o n e
and a l o w e r p r i c e i f y o u o r d e r e d t h r e e o r m o r e . T h e r e a s o n f o r
p i c k i n g t h r e e was t h a t I f e l t t h a t i f I o f f e r e d i t f o r t w o o r
more, n e i g h b o r s m i g h t g e t t o g e t h e r o n me a n d I w o u l d g i v e
i n d u s t r i a l n e t t o consumers who s h o u l d have p a i d l i s t . A v e r y
i n t e r e s t i n g outcome o f t h i s p r i c i n g s y s t e m was t h a t w h i l e i t
d i d n ' t seem t o have any p a r t i c u l a r l y g r e a t e f f e c t o n o u r i n d u s t r i a l
business, i t seemed t o d o v e r y w e l l w i t h t h e consumers. E v i d e n t l y
the i d e a o f b u y i n g t h r e e o f something, w h e t h e r t h e y needed i t o r
not, a t a comparative bargain, was i r r e s i s t i b l e .
We a l w a y s t r i e d t o d o e v e r y t h i n g a s w e l l a s p o s s i b l e , a s
thoroughly as possible and as completely as possible and as
e f f i c i e n t l y a s p o s s i b l e . I d o n ' t mean t h i s i n a s e n s e o f b r a g g i n g
because I ' m s u r e we w e r e u n a b l e t o d o i t t h a t w a y 100%, b u t my
theory o f managing a business i s t h a t y o u s h o u l d compete w i t h t h e
competition n o t i n j u s t one o r two ways, s u c h as p r i c e o r product
or s t y l e , b u t y o u should compete w i t h them on e v e r y p o s s i b l e f r o n t
or l e v e l t h a t you possibly can. I n o t h e r words, f o r instance,
you h a v e a m o r e a t t r a c t i v e l e t t e r h e a d , y o u r b i l l i n g p r o c e d u r e s
are more e f f e c t i v e , y o u have b e t t e r r e l a t i o n s w i t h y o u r s u p p l i e r s ,

�-12you h a v e b e t t e r r e l a t i o n s w i t h y o u r c u s t o m e r s , y o u h a v e a b e t t e r
looking b u i l d i n g , y o u keep i t c l e a n e r, y o u h i r e b e t t e r people,
you s i m p l y , i n a w o r d , d o e v e r y s i n g l e t h i n g y o u c a n t h i n k o f a
l i t t l e b i t b e t t e r and a l l these f r a c t i o n s o f a percent o f
advantage o v e r t h e n e x t g u y w i l l r e a l l y a d d u p t o s o m e t h i n g i n
the end.
I ' m p r o b a b l y t h e o n l y s m a l l company p r e s i d e n t w i t h i n a f e w y a r d s
o f h e r e w h o i s h a p p y t o b e u n n e c e s s a r y. T h i s w a s a d e l i b e r a t e
p o l i c y , I f e l t t h a t w e c o u l d n o t h a v e a p r o p e r management i n t h i s
company, a n d p r o p e r c o n t i n u a n c e a f t e r my e v e n t u a l r e t i r e m e n t , i f
I c o n t i n u e d t o b e e s s e n t i a l t o t h e b u s i n e s s . I w a n t e d v e r y much
t o become u n n e c e s s a r y b y v i r t u e o f a c q u i r i n g a management t h a t
could g e t a l o n g w e l l w i t h o u t me. I t h a s a l s o been t h e company's
policy from the outset t o constantly experiment. T h e s e e x p e r i ments r u n i n v a r i o u s d i r e c t i o n s . F o r i n s t a n c e , o n e o f t h e f i r s t
experiments we r a n h e r e a t W o r t h i n g t o n was w h e t h e r o r n o t we
should i n s u r e p a r c e l s . W e d i d n ' t g u e s s a t i t , w e s i m p l y k e p t
t r a c k o f t h e number o f p a r c e l s a n d t h e i n s u r a n c e t h a t w o u l d h a v e
been p a i d h a d we i n s u r e d t h e m a n d t h e e v e n t u a l n u m b e r o f c l a i m s ,
t h e i r v a l u e , a n d we s i m p l y c o m p a r e d t h e c o s t w i t h t h e e x p e n s e s .
The o u t c o m e w a s t h a t i t w o u l d h a v e c o s t u s t e n t i m e s a s m u c h t o
insure t h e p a r c e l s as i t would have s i m p l y t o pay t h e l o s s e s
o u r s e l v e s , a n d t h i s i s t h e way i t ' s been e v e r s i n c e . B r o o k s t o n e
continues t o keep t e s t i n g a l l k i n d s o f t h i n g s b o t h as t o i n t e r n a l
o p e r a t i o n a n d m e t h o d s , a n d a s t o v a r i o u s means o f p r o m o t i o n .
The d a y w h e n t h e company s t o p s a l o t o f t h i s e x p e r i m e n t i n g w i l l
be t h e d a y w h e n i t b e g i n s t o d i e .
We s t a r t e d o u t p r o m o t i n g t h e b u s i n e s s e n t i r e l y b y s p a c e a d v e r t i s ing, p r i m a r i l y because i t worked. I t worked e x t r e m e l y w e l l f o r
s e v e r a l y e a r s a n d we e v e n made money o n i t a n d w e a c q u i r e d q u i t e
a number o f names t h e r e b y , a n d c o n v e r t e d a n u m b e r o f t h e m t o
customers. T h e r e a s o n we d i d n ' t g o i n t o l i s t s , a t l e a s t i n i t i a l l y, i s t h a t we were t o o s m a l l t o be o f any i n t e r e s t t o any l i s t
b r o k e r s . I n f a c t , o n e o f t h e m o s t w e l l known b r o k e r s i n t h e
business, w r o t e u s a l e t t e r i n t h e e a r l y s t a g e s o f t h e b u s i n e s s ,
when w e w e r e c o r r e s p o n d i n g a b o u t s o m e p o s s i b l e l i s t t o t e s t , t h a t
they were d i s c o n t i n u i n g s e r v i c e , b e c a u s e o n r e f l e c t i o n i t became
a p p a r e n t t o t h e m t h a t B r o o k s t o n e w o u l d n e v e r n e e d e n o u g h names
to be o f any i n t e r e s t t o them. I would n o t b e s u r p r i s e d i f a t
p r e s e n t w e r e n t e n o u g h names i n a n d o u t t o e x c e e d t h e e n t i r e
volume o f b u s i n e s s t h a t b r o k e r i s d o i n g .
As I t h i n k o f i t , w i t h c u r r e n t e x p e r i e n c e , I a m r e a l l y s u r p r i s e d
t h a t we w e r e a b l e t o s t a r t t h i s b u s i n e s s f r o m s c r a t c h . I f y o u
r e a l i z e t h e i m p o r t a n c e t o a m a i l o r d e r company o f i t s l i s t , a n d
remember t h a t w e h a d t o s t a r t w i t h n o names a t a l l , I t h i n k i t
is a l i t t l e b i t miraculous.
I s h o u l d a d d t h a t I d i d a l l t h e a d v e r t i s i n g . W e h a d t h e same
t r o u b l e w i t h t h e a d v e r t i s i n g a g e n c i e s a s we d i d w i t h l i s t b r o k e r s .
We w e r e t o o s m a l l , a n d o f n o i n t e r e s t t o t h e m w h a t s o e v e r. T h e
only ones t h a t would pay any a t t e n t i o n t o u s i n t h e e a r l y d a y s ,
were s o i n c o m p e t e n t t h a t i t w a s o b v i o u s t h a t e v e n a n i n s i g n i f i c a n t
customer w a s h e l p f u l t o t h e m . S o a s I s a y , I w r o t e a l l t h e a d s ,
placed a l l t h e ads, m a i n t a i n e d t h e schedule and t h i s worked o u t

�-13q u i t e w e l l . H o w e v e r , w e d i d n o t g e t b a c k t h e 15% c o m m i s s i o n ;
the p u b l i c a t i o n s merely pocketed t h a t , w h i c h o f course t h e y were
e n t i t l e d t o do. I n e v e r t h o u g h t we were b i g enough t o s e t u p a
f a l s e a d v e r t i s i n g a g e n c y o f o u r own, a s h a v e some o f t h e m a i l
order companies t h a t a r e now o f about o u r s i z e .
We w e r e b a b e s i n t h e w o o d s a t t h e m e e t i n g s o f t h e M a i l A d v e r t i s i n g C l u b a n d t h e New E n g l a n d M a i l O r d e r A s s o c i a t i o n , o f w h i c h I
am n o w p r e s i d e n t . I t w a s v e r y i n t e r e s t i n g t o u s t o b e a b l e t o
rub e l b o w s w i t h a l l t h e s e e x p e r t m a i l o r d e r o p e r a t o r s , w h o h a d
a l l t h e answers t o a l l t h e questions t h a t we c o u l d pose. T h e y
were v e r y k i n d t o u s a n d I t h i n k t h a t m e m b e r s h i p i n t h e s e o r g a n i zations was a v i t a l t h i n g i n o u r e d u c a t i o n s .
I t h i n k another t h i n g t h a t was good f o r us was t h e f a c t t h a t I
had n o t o n l y p e r s o n a l l y t e s t e d i n a c t u a l u s e e v e r y t o o l t h a t
ever went i n t o o u r c a t a l o g s , b u t a l s o I h a d had, a s i t happens,
such a w i d e d i v e r s i t y o f e x p e r i e n c e i n u s i n g t o o l s m y s e l f f o r
almost e v e r y c o n c e i v a b l e purpose, t h a t none o f t h e s e t o o l s t h a t
appeared w e r e i n a n y w a y s t r a n g e t o me o r i n d o u b t a s t o t h e i r
u t i l i t y . L o o k i n g a t some o t h e r p e o p l e i n t h e c a t a l o g b u s i n e s s
I c a n s e e t h a t a g o o d many o f t h e m e v i d e n t l y d o n o t k n o w t h e i r
p r o d u c t s t o o w e l l a n d i n t o o many c a s e s h a v e n o t t e s t e d them.
I am o f t e n asked b y what magic d o I s e l e c t p r o d u c t s f o r o u r
catalogs, o r b y what magic d o we c o l l e c t i v e l y s e l e c t p r o d u c t s
for our catalog so that they are successful. I t e l l them that
in f a c t we a r e n o t s u c c e s s f u l , w e a r e m o s t l y unsuccessful. I t
was a n i n t e r e s t i n g p o i n t , I t h i n k , i n t h e h i s t o r y o f t h e c o m p a n y,
when o u r n e w e m p l o y e e s i n P e t e r b o r o u g h , a c o u p l e o f y e a r s a g o ,
were g e t t i n g a l i t t l e t o o b i g f o r t h e i r p a n t s a n d w e r e b e g i n n i n g
t o make pronouncements a s t o w h i c h o f t h e p r o p o s e d p r o d u c t s w o u l d
s e l l a n d w h i c h would n o t , w i t h , I t h o u g h t , much t o o much s e l f assurance. S o I i n s t i t u t e d a r a t i n g system i n w h i c h each p r o d u c t
t h a t was approved a t a p r o d u c t m e e t i n g was v o t e d upon a s t o i t s
future success i n t h e next catalog. T h i s v e r y d r a m a t i c a l l y and
c o n c l u s i v e l y proved t h a t none o f u s knew what we were t a l k i n g
about a n d t h a t we a v e r a g e d a b o u t t w o t h i r d s w r o n g . A n d t h e r e was
no m e m b e r o f t h e g r o u p w h o s e e m e d t o h a v e a n y e x p e r t i s e o v e r t h e
others i n f o r e c a s t i n g the sales success o f any product. T h i s
was a l l v e r y m u c h i n k e e p i n g w i t h t h e B r o o k s t o n e t r a d i t i o n o f
"don't b u l l s h i t , t e s t i t " .
Do I f o r e s e e a n e n d t o t h e g r o w t h o f t h e B r o o k s t o n e C o m p a n y ' r
Well t h e answer t o t h a t : i t depends o n t h e management. T h e r e i s
certainly not a single t h i n g on the horizon which i s inherent
which w o u l d p r e v e n t u n l i m i t e d g r o w t h o f t h i s company a n d i t
ought t o b e f a i r l y easy t o d o i n f a c t . T h e r e i s v e r y c o n s i d e r able room f o r expansion a l o n g t h e l i n e s p r e s e n t l y i n hand and
certainly i t would not be very hard t o t h i n k o f a couple o f
d o z e n o t h e r w a y s i n w h i c h w e c o u l d e x p a n d t h e c o m p a n y.
Speaking o f e x p a n s i o n , I t h i n k i t i s somewhat i n t e r e s t i n g t h a t
Brookstone has gone i n t o a c o u p l e o f divergences f r o m i t s r e g u l a r
business, namely t h e g i f t c a t a l o g and now t h e s t o r e s o u t s i d e o f
Peterborough, i n t e r n a l l y r a t h e r t h a n b y a c q u i s i t i o n . T h i s goes
back i n some ways t o w h a t I d i d b e f o r e D e l a n d a n d I s t a r t e d

�-14Brookstone. I t h o u g h t I m i g h t b u y a b u s i n e s s , a n d we s p e n t q u i t e
a l o t o f t i m e l o o k i n g around a t businesses t h a t were a v a i l a b l e
and most o f t h e m were n o t w o r t h b u y i n g . T h e u s u a l s i t u a t i o n w a s ,
i n e f f e c t , a s i f t h e owner h a d s a i d , " 1 s t a r t e d t h i s damn t h i n g
and I ' v e n e v e r made a d i m e o n i t o r i n f a c t I ' v e l o s t a l o t o f
money, b u t n e v e r t h e l e s s i t h a s ' p o t e n t i a l ' a n d t h e r e f o r e y o u
should n o t o n l y b u y me o u t b u t y o u s h o u l d p a y me a premium".
We l l , B r o o k s t o n e h a s h a d a c o u p l e o f o p p o r t u n i t i e s t o make a c q u i s i t i o n s and, though I a d m i t t h a t t h e y were n o t p a r t i c u l a r l y
a t t r a c t i v e f o r t h e most p a r t , t h e t r u t h o f t h e m a t t e r i s t h a t I ' m
not s u r e t h a t e x t e r n a l a c q u i s i t i o n i s t h e r i g h t t h i n g . I t may
be i n some c a s e s b u t i n most c a s e s i t p r o b a b l y i s n o t . C o n s i d e r
for i n s t a n c e t h e g i f t c a t a l o g which p u t s u s i n t o a t o t a l l y d i f f e r ent b u s i n e s s f r o m t h e o n e t h a t w e ' v e b e e n i n , e x c e p t o f c o u r s e
t h a t i t happens t o b e s t i l l i n m a i l o r d e r a n d t h e r e f o r e l e t s u s
use o u r accumulated knowledge a n d f a c i l i t i e s , b u t t h e p r i c e f o r
admission was a maximum r i s k o f somewhere a r o u n d $ 4 0 , 0 0 0 o r
$ 5 0 , 0 0 0 , a n d e v e n t h a t w a s n o t t h e r e a l s t o r y because t o h a v e
a c t u a l l y r i s k e d t h a t much we w o u l d h a v e h a d t o h a v e t h e t r i a l
g i f t c a t a l o g o f 1975 be a t o t a l f l o p , a n d f l o p s a r e f l o p s b u t
I ' v e never heard o f anything t h a t d i d n ' t s e l l anything, s o presumably e v e n i f w e ' d had a v e r y b a d f a i l u r e we w o u l d h a v e l o s t o n l y
$20,000 o r $ 2 5 , 0 0 0 o r l e s s , r a t h e r t h a n t h e w h o l e $ 4 0 , 0 0 0 o r
$50,000. W e l l t h i s i s a n i c e t h i n g , i t ' s i n h e r e n t i n t h e m a i l
order b u s i n e s s . Y o u c a n s t a r t s m a l l , c e r t a i n l y s m a l l e r t h a n y o u
can s t a r t a s t o r e , i t ' s c o s t i n g u s a l o t more t o s t a r t t h e s t o r e
i n Boston t h a t i t d i d t o s t a r t t h e g i f t c a t a l o g . T h e a d v a n t a g e
of doing i t i n t e r n a l l y i s a combination o f t h e l o w p r i c e o f
admission a n d t h e a b i l i t y t o c o n t r o l t h e t h i n g f r o m t h e b e g i n n i n g .
By c o n t r a s t i f y o u g o o u t a n d b u y somebody e l s e ' s company, e i t h e r
you b u y someone i n d i s t r e s s a n d hope t h a t y o u a r e r i g h t i n assuming t h a t y o u c a n t u r n i t a r o u n d , o r y o u b u y somebody who i s b e i n g
successful a n d who t h e r e f o r e e x p e c t s a n d c a n g e t a premium a n d
then y o u ' v e g o t a p r o b l e m t o w o r k down t h e good w i l l o r b l u e s k y
or w h a t e v e r y o u want t o c a l l i t t h a t y o u ' v e b o u g h t . A n d w h i l e
you may i n c r e a s e y o u r a n n u a l s a l e s a n d p o s s i b l y y o u r e a r n i n g s p e r
share b y t h i s r o u t e , i t ' s q u e s t i o n a b l e j u s t w h a t y o u ' v e a c c o m p l i s h ed u n t i l y o u ' v e worked down t h e b l u e s k y. S o anyway, I t h i n k t h e
r i g h t w a y t o o p e r a t e f o r B r o o k s t o n e , f o r t h e moment a t l e a s t , i s
by i n t e r n a l g r o w t h , t h o u g h I c e r t a i n l y w o u l d n ' t s t a n d i n t h e w a y
o f a n a c q u i s i t i o n i f i t w a s c l e a r t o me a t l e a s t t h a t t h e a d v a n t a g e s
f a r outweighed t h e d i s a d v a n t a g e s .
This a d v a n t a g e o f B r o o k s t o n e ' s , o r a n y m a i l o r d e r company's
a b i l i t y t o s t a r t s m a l l o r t o t e s t , i s b o r n o u t b y w h a t happened
to u s when w e s t a r t e d t h i s company. W e s t a r t e d w i t h a $ 5 0 0
i n v e n t o r y. I c a n ' t c o n c e i v e o f a s t o r e s e l l i n g much o f a n y t h i n g
t h a t w e m i g h t h a v e s t a r t e d i n P i t t s f i e l d l e t ' s s a y, w i t h o n l y
$500 w o r t h o f i n v e n t o r y, n o t t o m e n t i o n f i x t u r e s , a l e a s e , a n d
a f e w o t h e r t h i n g s . T h i s b r i n g s u s t o another t h i n g which I
think i s important, a t l e a s t as f a r as the general public i s
concerned. B r o o k s t o n e seems t o me t o b e a c l a s s i c example o f t h e
f a c t t h a t d e s p i t e a l l t h e do-goodism, a l l t h e l i b e r a l s , a l l t h e
l e f t i s t s , a l l t h o s e p e o p l e who f e e l t h a t e g a l i t a r i a n i s m i s t h e
only t h i n g t h a t w e s h o u l d b e s h o o t i n g f o r a n d who o b j e c t v e r y ,
very much t o anybody making a n y money, B r o o k s t o n e p r o v e s t h a t
a c o u p l e o f p e o p l e who h a v e a r e a s o n a b l e d e v o t i o n t o d u t y c a n ,
even i n t h i s d a y and a g e , make t h e m s e l v e s some r e a l money b y
s t a r t i n g u p a b u s i n e s s o f t h e i r own, a n d w i t h o u t a huge amount

�-15o f c a p i t a l e i t h e r . W e n e v e r i n v e s t e d a n y money i n t h i s b u s i n e s s
t h a t ' s worth mentioning. I n o t h e r words, t h i s i s s t i l l t h e land
of o p p o r t u n i t y, b e l i e v e i t o r n o t . A n d w h a t ' s more, I was q u i t e
free t o do t h i s . I d i d not have t o get any k i n d o f license o r
permission t o s t a r t a business. I d i d n ' t have t o get any l i c e n s e
or p e r m i s s i o n t o d o my own i m p o r t i n g . I d i d n ' t h a v e t o g e t
permission t o m a i l my c a t a l o g s o r i n f a c t permission t o d o a n y thing. W e j u s t went ahead and d i d i t . S o a t l e a s t t o t h a t
extent i t s t i l l i s a f r e e c o u n t r y. T h e o t h e r s i d e o f t h e c o i n
is, o f course, t h a t Brookstone i s not a c a p i t a l intensive
business. W e d i d n o t h a v e t o i n v e s t a v a s t amount o f money i n
b u i l d i n g s a n d m a c h i n e r y, a s we w o u l d h a v e , f o r i n s t a n c e , i f we
had s t a r t e d a m a c h i n e s h o p , o r a p r i n t i n g p l a n t , o r s o m e t h i n g o f
that s o r t . B r o o k s t o n e was e n t i r e l y s e l f - f i n a n c i n g a n d operated
e n t i r e l y on i n t e r n a l l y generated funds u n t i l e v e n t u a l l y we f e l t
t h a t w e h a d t o h a v e m o r e e q u i t y f r o m o u t s i d e a n d b o r r o w e d some
$250,000 f r o m a w e l l - k n o w n v e n t u r e c a p i t a l f i r m , w h i c h i s a v e r y
small p e r c e n t a g e . W e d i d n ' t a c t u a l l y b o r r o w i t , w h a t I mean t o
say i s t h a t w e g o t f i n a n c i n g f r o m t h e m t o t h a t e x t e n t . W h a t
t h e y d i d i n e f f e c t w a s t o l e n d u s t h e money o n a c o n v e r t a b l e
note b y w h i c h t h e y end u p w i t h a s m a l l p e r c e n t a g e o f t h e s t o c k
o f t h e company a t t h e i r o p t i o n . I t h i n k we h a d t o g o t h i s
route, a l t h o u g h I suspect we c o u l d have squeaked by w i t h o u t i t
i f we had been w i l l i n g t o s a c r i f i c e a l i t t l e b i t o f growth.
I should add that our building r e f l e c t s t h e k i n d o f t h i n k i n g I
f e e l i s n e c e s s a r y t o d o t h i n g s r i g h t . W h e n i t came t i m e t o g e t
i n t o o u r own b u i l d i n g , I s a i d t o R i c k t h a t I wanted u s t o d e s i g n
t h e f i n a l b u i l d i n g n o w, n o t i n d e t a i l , b u t t h a t w e s h o u l d l a y
out t h e o v e r a l l p l a n n i n g f o r t h e whole b u i l d i n g as o f 1980 o r
whenever t h e w h o l e t h i n g w o u l d b e b u i l t , a n d t h e n b a c k t h a t u p
and d i v i d e i t u p i n t o m o d u l e s , o r s e c t i o n s , w h i c h w e w o u l d b u i l d
one o r t w o a t a t i m e u n t i l t h e w h o l e t h i n g w a s d o n e . A n d t h e
reason I s a i d I wanted i t d o n e t h i s way i s t h a t a g a i n l o o k i n g
back a t some e x p e r i e n c e I ' v e h a d i n t h e p a s t , t h e more u s u a l
process w o u l d have been t o b u i l d a b u i l d i n g b i g enough f o r t h e
present a n d t h e n t o t a c k on something, a n d t h e n t o t a c k o n something, b y t h e t i m e t h e t h i n g had been tacked two o r t h r e e times
i t w o u l d h a v e become a r a t h e r a b o r t i o n a t e a n d i n e f f i c i e n t l a y o u t ,
and t h e r e ' s r e a l l y n o n e e d t o g o a t i t t h a t w a y .
As t o f u t u r e p l a n s f o r t h e c o m p a n y, I w o u l d t h i n k t h a t i t ' s s a f e
to say t h a t we a n t i c i p a t e t h a t t h e g i f t c a t a l o g w i l l e v e n t u a l l y
more t h a n d o u b l e t h e p r e s e n t s a l e s o f t h e c o m p a n y, a n d a l o n g
with i t I would t h i n k a comparable p r o f i t .
I
d o n ' t know j u s t
what t h e f u t u r e i s f o r t h e s t o r e s b e c a u s e w e ' v e j u s t o p e n e d o u r
f i r s t o n e . B u t I would not be a b i t surprised t o see us w i t h
s t o r e s a l l o v e r t h e c o u n t r y s o m e d a y. B y a l l o v e r I d o n ' t m e a n
like Rexall drugstores, i n every v i l l a g e , b u t I would not be a
b i t surprised t o see us w i t h stores i n p r i n c i p l e c i t i e s as a
b e g i n n e r.
Do w e i n t e n d t o b r i n g o u t m o r e c a t a l o g s ? W e l l y e s , I w o u l d
think so. A p a r t f r o m t h e t o o l c a t a l o g and t h e g i f t c a t a l o g I
can t h i n k o f s e v e r a l m o r e w h i c h w e c o u l d b r i n g o u t i n t h e c o u r s e
of t h e next several years and which l i k e t h e g i f t catalog would

�-16-i n i t i a l l y b e t e s t e d w i t h a r e l a t i v e l y s m a l l m a i l i n g t o make s u r e
that t h e p e o p l e o u t t h e r e want u s t o go ahead and do t h i s . T h i s
kind o f t h i n g i s why I t h i n k t h e f u t u r e o f t h e company i s c o m p l e t e ly unlimited, o r i f i t ' s l i m i t e d , i t ' s l i m i t e d only by the a b i l i t y
and i m a g i n a t i o n o f t h e management.

�</text>
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              <text>SUBJECT: RAMBLINGS ON BROOKSTONE HISTORY&#13;
FROM: Pete deBeaumont&#13;
DATE: 30 August 1976&#13;
I suppose the first question would be how did Brookstone come&#13;
into existence? The answer to this comes in two parts. First&#13;
off we were living in Worthington, Massachusetts, a village of&#13;
six hundred people some seventeen miles east of Pittsfield, MA,&#13;
and what do you do in a place like Worthington? The obvious&#13;
answer is you have a mail order company. The other half of the&#13;
question comes from my own background. I was trained at Harvard&#13;
and M.I.T. as a mechanical engineer and went into the automobile&#13;
industry starting as an engineer at Packard and then going to&#13;
General Motors. This was a result of a personal inclination to&#13;
be interested in mechanical things including doing things with my&#13;
hands. Ever since I was a little boy I would build ship models or&#13;
do repair work around the house and get into such things as the&#13;
making of radio sets. As a matter of fact, I was living briefly&#13;
in Springfield, MA, in 1926, when I was eleven and that was when&#13;
I built my first radio, a one-tube affair for which the plans&#13;
appeared in "Popular Mechanics" for April of 1926 and it worked&#13;
quite well. Even the coils had to be made on bits of dowel set&#13;
in a circle on a piece of wood.&#13;
So, I had always been a fairly sophisticated home workshopper and&#13;
this in turn created a frustration concerning the availibility of&#13;
tools. Despite the fact that I was brought up in Manhattan, in&#13;
New York City, where you would think that every conceivable tool&#13;
would be obtainable, I had all kinds of trouble. I would walk,&#13;
I remember, down Third Avenue, in the days when the elevated was&#13;
still in business going from one hardware store to another looking,&#13;
let's say, for some kind of a devise whereby I could hold two&#13;
pieces of a ship model at some precise angle for soldering and gluing.&#13;
Each time I went in, I could feel defeat staring me in the face, and&#13;
indeed it was. The clerk would invariably look slightly bored and&#13;
tell me that he had never heard of such a thing and turn to the next&#13;
customer.&#13;
Another element in the history of Brookstone is the fact that from&#13;
General Motors, I went into the Navy at the beginning of WWII, and&#13;
was assigned to the production branch of the Bureau of Aeronautics&#13;
in Washington. This department was newly organized at the beginning&#13;
of WWII to serve two purposes. One was to act as the Navy's source&#13;
of production engineering expertise, so that the Navy might realistically&#13;
plan the acquisition of aircraft and all of their components on a&#13;
sensible basis with respect to the production capacity of the con-&#13;
tractors. In other words, it was our job to tell the Navy that XYZ&#13;
Company could make so many engines or so many starters or so many&#13;
aircraft over a given period of time and at a given rate of increase&#13;
and we could give them this information with reasonable reality. Our&#13;
other job was to go around to the various contractors all over the&#13;
United States who were making Naval aircraft and all of the supplies&#13;
-2-&#13;
and accessories for them and solve their problems. In other words,&#13;
if a given company were behind schedule, one of us would be sent&#13;
out to determine why. This might well entail a total examination&#13;
of the company both from an engineering point of view and from a&#13;
management point of view. In the case of all of this running around&#13;
I had contact with a wide variety of industries and I was greatly&#13;
impressed by the fact that methods of manufacture varied greatly&#13;
from industry to industry even though the parts themselves did not&#13;
vary significantly and this also applied to the various tools that&#13;
were used. In other words, a given industry might have developed&#13;
a certain tool that would be very useful for their work and another&#13;
industry doing almost exactly the same thing would have never heard&#13;
of it. So part of the thinking in Brookstone was to bring together&#13;
in a catalog these various diverse tools from different fields of&#13;
endeavor and let them be used by everybody. For example, one of the&#13;
areas from which we borrowed a number of tools initially was the field&#13;
of the manufacture and repair of watches, clocks and jewelry. In&#13;
fact, this is where I found that fixture, Brookstone's #1107, which&#13;
holds the two pieces just so for soldering or gluing that I wanted&#13;
so badly way back when I was about fourteen years old.&#13;
It was not particularly easy to get Brookstone going. We had a&#13;
number of shortcomings. Neither my wife nor I had ever had anything&#13;
to do with mail order and none of us had ever had anything to do&#13;
with the selling of tools. I felt I was reasonably knowledgeable&#13;
about quite a variety of tools and what they could do and how they&#13;
were used and which ones were good and which were not, but I didn't&#13;
have the slightest idea about which sold better than others or why&#13;
or when there might be variations in sales volume.&#13;
As to mail order, we knew less than nothing and the only way to&#13;
approach it seemed to be to read everything we could lay our hands on,&#13;
on the subject. There are perhaps a dozen books in existence that&#13;
cover mail order and direct mail, or at least that was the number&#13;
in those days, so we obtained all of those, including some which&#13;
were well out of print and read them with considerable interest and&#13;
at first, confusion. Perhaps the best book of the lot was one that&#13;
was published around 1903 and I was particularly impressed by the&#13;
fact that about all it needed to be brought up to date was to have&#13;
the postal rates changed. We also joined the Mail Advertising Club&#13;
in Boston and also the New England Mail Order Association as soon as&#13;
we heard of them, and attended all of the meetings. This was a little&#13;
rough when we started, because the meetings were usually in Boston&#13;
and since we were flat out here in our work it was necessary, to&#13;
attend a meeting in the evening, to drive some hundred and fifty&#13;
miles to Boston after work, attend the meeting and after-dinner speeches,&#13;
and then head for home, leaving Boston around midnight.&#13;
Our first catalog was mailed in the sping of 1965 and we had about&#13;
five hundred dollars worth of inventory to back up the mailing. We&#13;
had obtained our names by placing a few ads in magazines, such as&#13;
"The Model Railroader" and "Workbench" offering the catalog for, I&#13;
think, ten cents or twenty cents. The reason for the low price was&#13;
to simply keep the children and lonely hearts from using up our small&#13;
supply of catalogs. I was very uncertain that we would be able to&#13;
sell the five hundred dollars' worth of inventory and wondered what&#13;
I was going to do with three of each of everything in the catalog.&#13;
-3-&#13;
Fortunately, I was in a relatively good position to produce the&#13;
catalog without spending a vast amount of money on it. I had been&#13;
a professional writer and editor in years past, and also had done&#13;
photography on a professional basis and had edited the "Antique&#13;
Automobile" for some years, the magazine of the Antique Automobile&#13;
Club of America, and thus I knew something about buying and working&#13;
with print.&#13;
It was also fortunate that I can type. Actually, in a technical&#13;
sense, I can't, since I use only two fingers, one on each hand,&#13;
and watch the keyboard. However, the fact is that when I am in&#13;
practice, I can type about as fast as the average secretary, and&#13;
with about the same number of errors.&#13;
A corollary to being able to type and having business experience&#13;
meant that I had to do it all alone. We could have hired somebody&#13;
but we did not know how much work we had and it is not easy to get&#13;
help out in the middle of the woods. So I guess for about a year,&#13;
which goes back to a period before we had a business and were setting&#13;
up to produce the first catalog, I had no secretary and I typed all&#13;
the correspondence and all the initial purchase orders and all the&#13;
text for the catalog.&#13;
A frequently asked question is, where did you find the initial tools?&#13;
Did you travel all over the world to find them? The answers to these&#13;
in both cases are much less glamorous then might be expected. I&#13;
found the tools by locating in New York and in a few other cities,&#13;
some dealers in jewlers' tools and at the same time I obtained some&#13;
copies of foreign magazines which contained advertisements on the&#13;
part of people wanting to sell tools to the trade, and I simply wrote&#13;
an immense number of letters of inquiry. This produced a sufficient&#13;
number of catalogs and price lists to proceed from there and the&#13;
procedure was in effect to ask for samples, offering to pay for them,&#13;
if the catalog and price seemed to recommend the product.&#13;
Eventually.a sample would arrive and about seventy-five percent of&#13;
the time, it would be so badly finished or so unsatisfactory in use&#13;
that it had to be rejected. And this has continued to be the case&#13;
right to the present day in the Brookstone Company's search for the&#13;
products which meet its standards for quality, not only in appearance,&#13;
but in function and price.&#13;
As far as travel is concerned, we did not leave on any kind of product&#13;
searching trip for several catalogs at least. And even then we did&#13;
not go much further than to the hardware show in New York, where we&#13;
found very little that met our requirements.&#13;
Once the catalog had been mailed, and showed some signs of being&#13;
commercially viable, we began to work extremely hard. This reached&#13;
a stage during the next several years in which it was twelve hours&#13;
a day, seven days a week without interruption. We took no vacations&#13;
and we even began to lose track of some of our friends. In fact, I&#13;
am sorry to say that one or two very old and dear friends of mine&#13;
died during this period and I felt very badly that I had not been&#13;
able to see them for a couple of years prior to their demise. For&#13;
"entertainment" the big deal in the evening was to listen to&#13;
-4--&#13;
Walter Kronkite's news program, but this was not time off. My wife&#13;
Deland would put labels on catalogs to be mailed and I would exercise&#13;
pliers that had joints too tight to send to customers. We did enjoy&#13;
the break from the daily routine, however, even if the news was not&#13;
particularly interesting that day.&#13;
Our initial operation, so far as fulfillment of orders is concerned,&#13;
was on the corner of a structure of what is the laundry of our house&#13;
and there I would put the goods together and into parcels which I&#13;
would then wrap up and get ready for mailing. In those days we used&#13;
postage stamps, and this turned out to be a complete pain because,&#13;
unlike a Pitney Bowes machine, when you are using stamps you have to&#13;
come up with the right combination to make the postage and I found&#13;
that I almost never had the right combination and frequently ended&#13;
up having to take several parcels to the Post Office lacking some&#13;
part of the postage which I would then buy on the spot along with&#13;
more stamps which I hoped would keep us organized for the next several&#13;
days. Volume was not very great, fortunately, perhaps four, five or&#13;
six orders a day.&#13;
Since we really knew very little about this business, I was always&#13;
trying to learn something. Whenever I went into Pittsfield or some&#13;
other city, I would stop by at one of the hardware stores and try&#13;
to find a friendly clerk or owner who would chat about his business&#13;
and would tell me which products were moving and which were not and&#13;
if he knew it, why and also what about the seasonal effects. I don't&#13;
know what I learned, but I must have learned something.&#13;
It was also necessary to learn everything about the business. Since&#13;
we knew nothing, we were in no position to determine at any given&#13;
moment what records we really needed, apart from those which are part&#13;
of accounting. We obviously had to be ready to pay taxes and things&#13;
of that sort if we ever made any money. But all the other records&#13;
which might be needed in a mail order operation or in any business&#13;
were unknown, so we simply recorded everything and we continued to&#13;
do such things on the theory that we might need the information some&#13;
day and while we would not spend the time or the money to compile&#13;
this data, we always made it a policy to create the basic information&#13;
and keep it somewhere so that practically anything we might need&#13;
could be assembled and analyzed.&#13;
Deland made a major contribution to the business at the outset. She&#13;
decided that she would take care of the bookkeeping, about which I&#13;
know nothing, and about which she knew nothing. So I bought for her&#13;
a mail order course in bookkeeping from the Massachusetts Department&#13;
of Education and she proceeded to do the lessons as they came in and&#13;
send them into Boston for grading and she did very well, of course,&#13;
and has worked her way up from this humble beginning to Treasurer of&#13;
the Brookstone Company. I should also give her credit because it was&#13;
she who kept me going on a number of occasions when I was completely&#13;
ready to throw in the towel. It is a characteristic, seemingly, of&#13;
this business that in its earlier stages, every time revenue increased,&#13;
so did expense. It seemed to me that the two would never diverge,&#13;
no matter how many things we sold. Deland, through some woman's&#13;
intuition, however, thought otherwise, and kept me plodding along.&#13;
-5-&#13;
We had a major advantage over some people who have started small&#13;
businesses, in that neither of us had a job to interfere with the&#13;
process of getting going. This enabled us to spend full time on&#13;
the business. And certainly it was full. Nevertheless, we tried&#13;
to do everything as economically as possible. I felt very strongly&#13;
that if we should end up with a failure, we should not have lost a&#13;
great deal of money. We might well have invested more money in&#13;
the business, and, as it turns out, this would have considerably&#13;
accelerated the growth of the business but this might well have&#13;
been risky. If you remember that we didn't know anything about a&#13;
mail order business or a business in tools, it is quite possible&#13;
that had we plunged, in the way of much larger mailings and much&#13;
larger staff of employees, we might have moved so fast that we&#13;
would have run right off the rails and had some kind of a wreck.&#13;
As it is, the annual sales doubled every year, so perhaps that&#13;
was fast enough.&#13;
As soon as the business proved viable, I made the philosophical&#13;
decision that I would make the business grow as quickly as I could&#13;
without making it run in the red. The objective here was to get it&#13;
over a critical size, at which point we could afford a management.&#13;
I learned thoroughly well in my experience with Navy contractors in&#13;
WWII, that if you don't have a management you really don't have&#13;
anything and I certainly felt that from the point of view from&#13;
Deland and me, the ideal objective would be a company big enough&#13;
to support an able and well compensated management which could&#13;
run the company without us. This is the ultimate measure. We&#13;
definitely did not want to wind up with a mom and pop operation&#13;
which would continue to grind along in our house in Worthington.&#13;
Originally, my office was in the formal parlor in our house and&#13;
we used the laundry as a packing room and as a stock room. But&#13;
before long, this proved an inadequate arrangement. Accordingly,&#13;
we undertook some construction and converted one-third of our medium-&#13;
sized barn into a home for the business. On the ground floor, I&#13;
designed a 36' X 15' room which had shelves along one side with&#13;
lockers below them, and designed it exactly as I would a library.&#13;
The theory was that this would be excellent for the business: we&#13;
could keep the merchandise on the shelves, and do the packing on&#13;
large tables in the middle of the room and could have desks along&#13;
the sides and this would contain the business for a considerable&#13;
period and if the business proved successful and moved out of the&#13;
building, we would have the library left over for our own use.&#13;
Directly above the library, I built another room of the same size&#13;
to house my office and workshop in which I did all the product&#13;
testing. This room also was generously covered with shelves along&#13;
the walls to store an ever increasing collection of sample products&#13;
of one kind or another.&#13;
We stayed in Worthington until the Fall of 1969, at which time we&#13;
moved to Peterborough, New Hampshire. Prior to our move to&#13;
Peterborough, I think the maximum number of employees, all girls,&#13;
besides Deland and me, was about six. When we moved to Peterborough,&#13;
none of these people could move since they were housewives with&#13;
husbands and children in the area of Worthington.&#13;
Why did we move from Worthington? Well, Worthington, as I said,&#13;
has only a population of six hundred, most of which are truck drivers.&#13;
-6-&#13;
There is a curious phenomenon I discovered and that is that the town&#13;
of Pittsfield, seventeen miles away, despite a population of 55 or&#13;
60 thousand, does not supply any labor to a place like Worthington.&#13;
For psychological reasons the employees in Pittsfield will commute&#13;
from the outskirts of Pittsfield to Pittsfield businesses, but they&#13;
will not commute from their homes to businesses out in the country.&#13;
We never were able to get enough people and it was perfectly obvious&#13;
that if the company was to grow, this would be an irremediable&#13;
deficiency. Also, there are no buildings in Worthington suitable&#13;
for a business larger then would fit into our 36' X 15' two rooms,&#13;
and it seemed foolish to build a brand new building when the business&#13;
was barely getting off the ground. I should add that we stayed in&#13;
Worthington too long as far as space is concerned. Toward the end,&#13;
we were packed in like sardines and we had merchandise literally all&#13;
over the house. The cellar was used for stainless steel and other&#13;
products that would not rust, because it was a little damp down there.&#13;
We even had #1107 Holding Fixtures, which we were buying in large&#13;
quantities, stacked up along the wall in the laundry, and since these&#13;
products were made for us in Japan, this was referred to as the&#13;
Japanese Wall.&#13;
Part of the daily routine was taking the mail to the Post Office,&#13;
four and a half miles away. This was done by Deland, in our 1961 Jeep&#13;
station wagon and I would throw the bags into the back of the Jeep.&#13;
We had no lower class employees except ourselves. It was always&#13;
a scramble to get everything finished in time to get it into the Jeep&#13;
and make it in time to the Post Office because our policy from the&#13;
very beginning of the company was to get every single order out the&#13;
day it came in, and we did this without fail. The policy also was&#13;
that the customer comes first under every circumstance, and this meant&#13;
that if I had to stay up an extra couple of hours answering customer&#13;
correspondence I would do so. Customers and inquirers got same day&#13;
service on correspondence too.&#13;
In a similar way, we did everything we could to establish first class&#13;
relationships with our suppliers. We used specially designed purchase&#13;
orders which we thought were as clear as possible. And we paid bills&#13;
comfortably within the discount period.&#13;
A couple of funny things happened during these years. In one case,&#13;
we received a letter from a customer who lived a couple hundred miles&#13;
away, who said that he simply cound not understand how we could get&#13;
his order to him promptly. He then went to express his opinion as to&#13;
how things were done at Brookstone. He said we had his employee who&#13;
was assigned the job of filling his order. This employee stood at&#13;
the door of the establishment, awaiting the morning mail. As soon as&#13;
the mail arrived this employee would seek out his order, rush it&#13;
through the works, pack it up put on the postage and take it directly&#13;
and personally to the Post Office. Another amusing incident was the&#13;
time when we received a letter from a would-be requester of our catalog&#13;
who said that he had been observing our advertisement in the "Model&#13;
Railroader" for quite a long time, and he noted that we had different&#13;
addresses in the past ten months, and he was not about to send twenty&#13;
cents until we told him exactly what the address was. Of course,&#13;
there are no numbers on River Road, and these addresses were merely&#13;
response keys for the various ads.&#13;
Since we were trying to build a reasonable sized company, the one&#13;
-7-&#13;
that would have that good management I mentioned earlier, we did&#13;
everything we could to provide room for expansion in the way we&#13;
ran the business. In other words, our procedures, forms and various&#13;
methods of conducting the business were designed as much to deal&#13;
with the day to day requirements as to fulfill the needs of the&#13;
future without major changes. I am happy to say that Brookstone still&#13;
operates in many of the ways that we did from the very beginning.&#13;
Another common question is why did you pick Peterborough? The answer&#13;
to this is that since we were doing a great deal of importing, it&#13;
seemed to me that we should be in or near Boston. At about the&#13;
same time, Richard Gilbert had been hired as General Manager, because&#13;
the business had grown to the point where I felt that we should have&#13;
someone helping in the management. So Dick Gilbert was given the&#13;
job of seeking a location. Remember, I was still working twelve hours&#13;
a day, seven days a week, so there was no time for me to do it. All&#13;
of a sudden, Dick told me one day that he had been to Peterborough,&#13;
New Hampshire, and thought it was a great place to put our business.&#13;
I was not very pleased, because it was quite a distance from Boston,&#13;
and, on asking him, I discovered it was also a very small place.&#13;
Since we had had bad luck with the smallness of Worthington, including&#13;
such a major factor as trucks not delivering to our address in&#13;
Worthington and frequently leaving our shipments many miles away, I&#13;
was hardly pleased at the prospect of repeating this kind of thing.&#13;
Nevertheless, I drove up to Peterborugh to take a look at it, and was&#13;
immediately delighted. The difference between the two towns is&#13;
unbelievable, and all in the favor of Peterborough. It was obvious&#13;
that Peterborough would be a delightful place for our executives and&#13;
employees to live, that we would get particularly good employees and&#13;
that Peterborough was by no means too small for Brookstone. And&#13;
happily, such has proven to be the case.&#13;
We started out with something like a quarter of the top floor of the&#13;
American Guernsey Cattle Club on Main Street in Peterborough, and it&#13;
seemed to us at the time that this area would last us for quite a&#13;
while. The Cattle Club told us that we could eventually have the&#13;
entire floor, which they were only using for unimportant storage, so&#13;
we thought we had at least ten years or more of expansion room in the&#13;
Cattle Club. This turned out to be entirely wrong, and it was not&#13;
too many years before we had to build a building of our own, which&#13;
has more floor space in it than the entire Cattle Club building does.&#13;
However, we were very fortunate to get into the Cattle Club. Physically,&#13;
the building is a very attractive classical Greek style building in&#13;
red birck, about 50' wide and 200' long and four stories high and it&#13;
backs into the large parking lot which also backs into both the bank&#13;
and the Post Office, so it was extremely convenient from an operating&#13;
point of view. Additionally, the Cattle Club had a computer, which&#13;
we later began to use for our mailing list and for other purposes.&#13;
And additionally, the management of the Cattle Club was extremely&#13;
kind to Brookstone and let us have, for little or no consideration,&#13;
a number of extremely handy things like typewriters, tables and&#13;
other odds and ends which we needed very badly.&#13;
It was all a little bit rough when we moved to Peterborough in&#13;
Fall of 1969. We had a mover come down from Peterborough and he&#13;
gathered up everything we had here and moved us over the weekend we&#13;
were trying to make the move with as little disturbance as far as&#13;
fulfilling customers orders was concerned and we came fairly close.&#13;
-8-&#13;
Dick Gilbert, our new General Manager, had unfortunately not been&#13;
able to report for work at Worthington ahead of the move, and so&#13;
had not been indoctrinated to Brookstone's way of doing business.&#13;
He did have mail order experience, from Breck's of Boston, but&#13;
Breck's was not run the same as Brookstone. At any rate, Dick had&#13;
the handicap of having to set up everything in Peterborough for a&#13;
company for which in effect he had never worked for, and he also had&#13;
a hundred percent green employees, none of which had ever worked with&#13;
Brookstone or with him before. It was quite a scramble. Deland and&#13;
I moved to Peterborough, although we actually stayed out of town,&#13;
and spent the winter up there helping get things going again. In&#13;
the course of all of this, our printer also put a wrench in our spokes&#13;
by mailing our entire list all at once. We had asked for a staggered&#13;
mailing, so that we would not have an overwhelming wave of orders to&#13;
handle while we were moving into our new quarters in Peterborough,&#13;
but somebody dropped the ball and mailed everything at the same time.&#13;
We were swamped. Nevertheless we managed to get most of the orders&#13;
out the same day, regardless.&#13;
As I said, we tried to do everything as economically as possible. We&#13;
never bought anything new. All our desks, chairs, typewriters and&#13;
adding machines were bargains sought out at odd places. Brookstone&#13;
still uses the candy scale which we bought in Springfield from a&#13;
dealer in scales for grocery stores because not only was it consid-&#13;
erably cheaper than a regular Pitney Bowes weighing scale for mailing&#13;
parcels, but it was actually more convenient and more accurate. For&#13;
heavy parcels we used an old Post Office scale which was loaned to&#13;
us by the local Post Office, since they had a more modern one. We&#13;
tried to be economical in every respect. For example, I would go to&#13;
considerable lengths to test space advertising by means of classified&#13;
ads which were written so tightly that they occuppied hardly any&#13;
space at all. It is expensive to use a key in a classified ad&#13;
because you are paying by the word. So, to reduce this expense, I&#13;
concocted some keys by spelling Brookstone in various ways such as&#13;
Bookstone or Bookstore or Brokstone and similar variations.&#13;
Fortunately, we don't have street numbers on River Road, so we never&#13;
had to pay for a street number.&#13;
We even saved money on some of our printing. I discovered that we&#13;
could become a dealer in business forms and get them wholesale, so&#13;
we did, and we were the only customer.&#13;
We also saved a pile of money by doing our own photography. Unfortun-&#13;
ately, I did not have a view camera and had to do the whole thing&#13;
with my Hasselblad. This is a very fine camera but it is not designed&#13;
for closeup photography of products to go into a catalog. However,&#13;
it did the job. On the other hand, this required taking some of the&#13;
shots as often as fifteen or twenty times until the result was acceptable.&#13;
Yo u see, part of the trouble was that I am not an artist, and therefore&#13;
I was not able to do as good a job of retouching as I might have. I&#13;
had eight years of experience as a mechanical draftsman and was able&#13;
to do the necessary as far as straight lines are concerned or those&#13;
which could be fitted around french curves, but to attempt to use&#13;
an airbrush to change the lighting on a product was out of the question.&#13;
The policy on illustrations was that they should be as sharp as&#13;
possible and perfectly honest. In other words what I was trying to&#13;
do with both the photographs and the copy for the catalog was to make&#13;
up for the fact that the customer was at a distance he would have&#13;
-9--&#13;
preferred, of course, to have examined the products physically and&#13;
to have made the purchase face-to-face over the counter and I felt&#13;
that we should try to approach that condition as much as possible.&#13;
We devised various ways to keep track of things. For instance the&#13;
catalogs all had prefixes to the catalog numbers. The original&#13;
catalog, for instance, contained catalog numbers prefixed by 65A.&#13;
This meant that this was the first catalog of 1965. I was optimistic&#13;
enough, in those days, to think I might get out more than one catalog&#13;
in a year, if you can believe it. The fact is that I didn't get out&#13;
the next one til 1967, and I worked like a dog to accomplish that.&#13;
The idea of the prefix to the catalog number was to be able to&#13;
identify a customer order as to what catalog he was ordering from&#13;
without asking him to provide this information.&#13;
We were extremely handicapped by our small size. For instance,&#13;
lots of vendors would not supply us with products because our orders&#13;
were too little. The Empire Brush Company is non grata at Brookstone&#13;
because when we put out our first catalog we had one of their wire&#13;
brushes in it and when I placed the order they refused it because&#13;
it was too small, despite the fact that I had previously checked&#13;
with them as to what their minimum order was. I doubt very much&#13;
that anyone will put an Empire brush in our catalog again. Another&#13;
headache was the fact that we had no Dun &amp; Bradstreet listing or&#13;
rating and lots of people felt we were not even worth answering&#13;
when we sent in inquiries. A classic example was the Peterson&#13;
Manufacturing Company, makers of the famous line of vise-grip tools,&#13;
to whom I wrote when we were in the early stages of creating the&#13;
first catalog, asking that they send a catalog and prices. The&#13;
reply, almost word for word, was that they could give us no consid-&#13;
eration unless we sent them three trade references and one bank&#13;
reference. This despite the fact that all we had asked for was a&#13;
catalog and prices. Later we began to be hounded by Dun &amp; Bradstreet&#13;
wanting all sorts of information which we did not want to divulge.&#13;
The reason we did not want to divulge it was that the numbers were&#13;
so tiny that we felt that we would simply be laughed at and that&#13;
we would not be looked upon favorably by anyone who got a D &amp; B&#13;
report on us.&#13;
Another question that is asked is how did you manage to correspond&#13;
with all the European and other foreign suppliers with the language?&#13;
The answer is that I have spoken French since I was a child, and at&#13;
various stages of my life I have also spoken German and Spanish and&#13;
have done some translating from Italian. So I was able to get along&#13;
well enough. This was not to say that from the beginning of the&#13;
business I could write letters in any of these languages or easily&#13;
read replies in these languages. What I mean is that most of&#13;
them could handle English, some well some poorly, and my problem&#13;
was primarily around the question of reading their catalogs, which&#13;
I managed to do with a small collection of dictionaries and my&#13;
recollections of these various languages. I did do some correspond-&#13;
ing in French, which I can do in either direction, but I can not&#13;
do so in the other languages.&#13;
-10-&#13;
We were able quite early to get some exclusive products for&#13;
ourselves. The outstanding example is probably the #1107 Holding&#13;
Fixture. This was originally purchased from one of the distributors&#13;
of tools for jewelers, and was made somewhere in this country.&#13;
However, we were never able to locate the manufacturer. Eventually,&#13;
in the course of scouting around for products we ran across a&#13;
Japanese manufacturer of jewelers' tools, and then discovered that&#13;
he would be willing to make the #1107 for us. Accordingly, I&#13;
asked for a number of improvements in the quality of the product,&#13;
and the result was that we had by far the best holding fixture&#13;
in the business, and at a considerably lower price as well. This&#13;
continues to the present day.&#13;
We had quite a lot of trouble with domestic manufacturers not&#13;
answering our inquiries. This puzzled me considerably, and I could&#13;
hardly think that all of them were so careful about credit matters&#13;
that they looked up each and every inquiry in Dun &amp; Bradstreet and&#13;
instructed their salesmen accordingly. After considerable research&#13;
the mystery was finally cleared up. It works this way. The sales&#13;
manager is too important to worry about the day to day business.&#13;
He is out playing golf. So his secretary is given the job of&#13;
sending any inquiries that come in out to the salesmen, or&#13;
manufacturer's rep as the case may be. These men, in turn, look&#13;
at the address, and if it is in an inconvenient part of their&#13;
territory, they throw the inquiry away, knowing perfectly well&#13;
that the sales manager is too busy playing golf ever to follow up&#13;
as to what happened to any inquiry. At any rate, this was extremely&#13;
frustrating, because literally hundreds of our letters went&#13;
unanswered.&#13;
Speaking of the incidence of disappointment, it was always extremely&#13;
high because we had rather high standards for our products. It&#13;
would go something like this. I would write, let us say, fifty&#13;
letters to assorted would-be suppliers world wide. These were&#13;
people who manufactured something or other which I thought had&#13;
some kind of potential, or they were general manufacturers of&#13;
tools, and I hoped I would find something interesting in their&#13;
catalogs. Of the fifty or so letters, I would get perhaps&#13;
ten replies and then I would go through their catalogs and price&#13;
lists and perhaps order two samples and when the samples finally&#13;
arrived in the morning mail, which was always a high point of&#13;
the day, I would eagerly unwrap the parcels, much like a child at&#13;
Christmas, and invariably, let us say, one of the two would be an&#13;
absolute dog. The other would look quite promising so I would run&#13;
up to may workshop and put it to immediate use to see how well&#13;
it worked, and most of the time it didn't work well enough and&#13;
didn't make the grade into the catalog.&#13;
-11-&#13;
That Brookstone is just getting into the store business, and&#13;
just getting into the gift catalog business, does not mean that&#13;
these are new ideas. Right from the outset, I felt that we&#13;
were possibly making a mistake in setting up a company to sell&#13;
products to men, which is inherent in selling tools. I said to&#13;
Deland a number of times that we were working on the wrong end&#13;
of the bank account and that we should be selling the women,&#13;
who have all the money. Or at least they spend it. As for the&#13;
store we had in effect had one from the beginning because we&#13;
had from the outset quite a walk-in trade. The number of people&#13;
and the number of dollars was not very exciting, since the&#13;
business was tiny anyway, but primarily because Worthington is&#13;
really off the map and a long way for almost anyone to come.&#13;
Besides which, we didn't have any large number of people in the&#13;
country who knew anything about us at all. But we certainly&#13;
strongly believed we could eventually get into the store business.&#13;
We didn't do it immediately here because it didn't seem practical&#13;
because of the location, and similar thinking prevailed at&#13;
Peterborough until we got to be of fair size up there.&#13;
Part of the basic philosophy from the very beginning was that&#13;
we did not know whether Brookstone would be an industrial supplier&#13;
of tools or a consumer supplier of tools or both. Since I am a&#13;
great believer in letting the market place tell you what the&#13;
answers are, I decided that we would simply offer the best tools&#13;
we could find and not set the business up in either direction.&#13;
The result was that we did a considerable commercial business&#13;
from the outset and I am still not sure but that we might have&#13;
been well advised to go commercial from the outset. I think if&#13;
I had to do it over again, I would have produced two catalogs&#13;
one for the industrial sales and one for the consumer. A problem&#13;
we ran into in this respect is that consumer prices are usually&#13;
higher than industrial net. The reason for this is that industrial&#13;
companies are expected to order more, and more frequently, and&#13;
thus they get lower prices. So my problem was, how to sell in&#13;
one catalog at two prices. The only answer I was able to think&#13;
of was to offer our products at so much for an order of only one&#13;
and a lower price if you ordered three or more. The reason for&#13;
picking three was that I felt that if I offered it for two or&#13;
more, neighbors might get together on me and I would give&#13;
industrial net to consumers who should have paid list. A very&#13;
interesting outcome of this pricing system was that while it&#13;
didn't seem to have any particularly great effect on our industrial&#13;
business, it seemed to do very well with the consumers. Evidently&#13;
the idea of buying three of something, whether they needed it or&#13;
not, at a comparative bargain, was irresistible.&#13;
We always tried to do everything as well as possible, as&#13;
thoroughly as possible and as completely as possible and as&#13;
efficiently as possible. I don't mean this in a sense of bragging&#13;
because I'm sure we were unable to do it that way 100%, but my&#13;
theory of managing a business is that you should compete with the&#13;
competition not in just one or two ways, such as price or product&#13;
or style, but you should compete with them on every possible front&#13;
or level that you possibly can. In other words, for instance,&#13;
you have a more attractive letterhead, your billing procedures&#13;
are more effective, you have better relations with your suppliers,&#13;
-12-&#13;
you have better relations with your customers, you have a better&#13;
looking building, you keep it cleaner, you hire better people,&#13;
you simply, in a word, do every single thing you can think of a&#13;
little bit better and all these fractions of a percent of&#13;
advantage over the next guy will really add up to something in&#13;
the end.&#13;
I'm probably the only small company president within a few yards&#13;
of here who is happy to be unnecessary. This was a deliberate&#13;
policy, I felt that we could not have a proper management in this&#13;
company, and proper continuance after my eventual retirement, if&#13;
I continued to be essential to the business. I wanted very much&#13;
to become unnecessary by virtue of acquiring a management that&#13;
could get along well without me. It has also been the company's&#13;
policy from the outset to constantly experiment. These experi-&#13;
ments run in various directions. For instance, one of the first&#13;
experiments we ran here at Worthington was whether or not we&#13;
should insure parcels. We didn't guess at it, we simply kept&#13;
track of the number of parcels and the insurance that would have&#13;
been paid had we insured them and the eventual number of claims,&#13;
their value, and we simply compared the cost with the expenses.&#13;
The outcome was that it would have cost us ten times as much to&#13;
insure the parcels as it would have simply to pay the losses&#13;
ourselves, and this is the way it's been ever since. Brookstone&#13;
continues to keep testing all kinds of things both as to internal&#13;
operation and methods, and as to various means of promotion.&#13;
The day when the company stops a lot of this experimenting will&#13;
be the day when it begins to die.&#13;
We started out promoting the business entirely by space advertis-&#13;
ing, primarily because it worked. It worked extremely well for&#13;
several years and we even made money on it and we acquired quite&#13;
a number of names thereby, and converted a number of them to&#13;
customers. The reason we didn't go into lists, at least initial-&#13;
ly, is that we were too small to be of any interest to any list&#13;
brokers. In fact, one of the most well known brokers in the&#13;
business, wrote us a letter in the early stages of the business,&#13;
when we were corresponding about some possible list to test, that&#13;
they were discontinuing service, because on reflection it became&#13;
apparent to them that Brookstone would never need enough names&#13;
to be of any interest to them. I would not be surprised if at&#13;
present we rent enough names in and out to exceed the entire&#13;
volume of business that broker is doing.&#13;
As I think of it, with current experience, I am really surprised&#13;
that we were able to start this business from scratch. If you&#13;
realize the importance to a mail order company of its list, and&#13;
remember that we had to start with no names at all, I think it&#13;
is a little bit miraculous.&#13;
I should add that I did all the advertising. We had the same&#13;
trouble with the advertising agencies as we did with list brokers.&#13;
We were too small, and of no interest to them whatsoever. The&#13;
only ones that would pay any attention to us in the early days,&#13;
were so incompetent that it was obvious that even an insignificant&#13;
customer was helpful to them. So as I say, I wrote all the ads,&#13;
placed all the ads, maintained the schedule and this worked out&#13;
-13-&#13;
quite well. However, we did not get back the 15% commission;&#13;
the publications merely pocketed that, which of course they were&#13;
entitled to do. I never thought we were big enough to set up a&#13;
false advertising agency of our own, as have some of the mail&#13;
order companies that are now of about our size.&#13;
We were babes in the woods at the meetings of the Mail Advertis-&#13;
ing Club and the New England Mail Order Association, of which I&#13;
am now president. It was very interesting to us to be able to&#13;
rub elbows with all these expert mail order operators, who had&#13;
all the answers to all the questions that we could pose. They&#13;
were very kind to us and I think that membership in these organi-&#13;
zations was a vital thing in our educations.&#13;
I think another thing that was good for us was the fact that I&#13;
had not only personally tested in actual use every tool that&#13;
ever went into our catalogs, but also I had had, as it happens,&#13;
such a wide diversity of experience in using tools myself for&#13;
almost every conceivable purpose, that none of these tools that&#13;
appeared were in any way strange to me or in doubt as to their&#13;
utility. Looking at some other people in the catalog business&#13;
I can see that a good many of them evidently do not know their&#13;
products too well and in too many cases have not tested them.&#13;
I am often asked by what magic do I select products for our&#13;
catalogs, or by what magic do we collectively select products&#13;
for our catalog so that they are successful. I tell them that&#13;
in fact we are not successful, we are mostly unsuccessful. It&#13;
was an interesting point, I think, in the history of the company,&#13;
when our new employees in Peterborough, a couple of years ago,&#13;
were getting a little too big for their pants and were beginning&#13;
to make pronouncements as to which of the proposed products would&#13;
sell and which would not, with, I thought, much too much self-&#13;
assurance. So I instituted a rating system in which each product&#13;
that was approved at a product meeting was voted upon as to its&#13;
future success in the next catalog. This very dramatically and&#13;
conclusively proved that none of us knew what we were talking&#13;
about and that we averaged about two thirds wrong. And there was&#13;
no member of the group who seemed to have any expertise over the&#13;
others in forecasting the sales success of any product. This&#13;
was all very much in keeping with the Brookstone tradition of&#13;
"don't bullshit, test it".&#13;
Do I foresee an end to the growth of the Brookstone Company'r&#13;
Well the answer to that: it depends on the management. There is&#13;
certainly not a single thing on the horizon which is inherent&#13;
which would prevent unlimited growth of this company and it&#13;
ought to be fairly easy to do in fact. There is very consider-&#13;
able room for expansion along the lines presently in hand and&#13;
certainly it would not be very hard to think of a couple of&#13;
dozen other ways in which we could expand the company.&#13;
Speaking of expansion, I think it is somewhat interesting that&#13;
Brookstone has gone into a couple of divergences from its regular&#13;
business, namely the gift catalog and now the stores outside of&#13;
Peterborough, internally rather than by acquisition. This goes&#13;
back in some ways to what I did before Deland and I started&#13;
-14-&#13;
Brookstone. I thought I might buy a business, and we spent quite&#13;
a lot of time looking around at businesses that were available&#13;
and most of them were not worth buying. The usual situation was,&#13;
in effect, as if the owner had said, "1 started this damn thing&#13;
and I've never made a dime on it or in fact I've lost a lot of&#13;
money, but nevertheless it has 'potential' and therefore you&#13;
should not only buy me out but you should pay me a premium".&#13;
Well, Brookstone has had a couple of opportunities to make acqui-&#13;
sitions and, though I admit that they were not particularly&#13;
attractive for the most part, the truth of the matter is that I'm&#13;
not sure that external acquisition is the right thing. It may&#13;
be in some cases but in most cases it probably is not. Consider&#13;
for instance the gift catalog which puts us into a totally differ-&#13;
ent business from the one that we've been in, except of course&#13;
that it happens to be still in mail order and therefore lets us&#13;
use our accumulated knowledge and facilities, but the price for&#13;
admission was a maximum risk of somewhere around $40,000 or&#13;
$50,000, and even that was not the real story because to have&#13;
actually risked that much we would have had to have the trial&#13;
gift catalog of 1975 be a total flop, and flops are flops but&#13;
I've never heard of anything that didn't sell anything, so presum-&#13;
ably even if we'd had a very bad failure we would have lost only&#13;
$20,000 or $25,000 or less, rather than the whole $40,000 or&#13;
$50,000. Well this is a nice thing, it's inherent in the mail&#13;
order business. You can start small, certainly smaller than you&#13;
can start a store, it's costing us a lot more to start the store&#13;
in Boston that it did to start the gift catalog. The advantage&#13;
of doing it internally is a combination of the low price of&#13;
admission and the ability to control the thing from the beginning.&#13;
By contrast if you go out and buy somebody else's company, either&#13;
you buy someone in distress and hope that you are right in assum-&#13;
ing that you can turn it around, or you buy somebody who is being&#13;
successful and who therefore expects and can get a premium and&#13;
then you've got a problem to work down the good will or blue sky&#13;
or whatever you want to call it that you've bought. And while&#13;
you may increase your annual sales and possibly your earnings per&#13;
share by this route, it's questionable just what you've accomplish-&#13;
ed until you've worked down the blue sky. So anyway, I think the&#13;
right way to operate for Brookstone, for the moment at least, is&#13;
by internal growth, though I certainly wouldn't stand in the way&#13;
of an acquisition if it was clear to me at least that the advantages&#13;
far outweighed the disadvantages.&#13;
This advantage of Brookstone's, or any mail order company's&#13;
ability to start small or to test, is born out by what happened&#13;
to us when we started this company. We started with a $500&#13;
inventory. I can't conceive of a store selling much of anything&#13;
that we might have started in Pittsfield let's say, with only&#13;
$500 worth of inventory, not to mention fixtures, a lease, and&#13;
a few other things. This brings us to another thing which I&#13;
think is important, at least as far as the general public is&#13;
concerned. Brookstone seems to me to be a classic example of the&#13;
fact that despite all the do-goodism, all the liberals, all the&#13;
leftists, all those people who feel that egalitarianism is the&#13;
only thing that we should be shooting for and who object very,&#13;
very much to anybody making any money, Brookstone proves that&#13;
a couple of people who have a reasonable devotion to duty can,&#13;
even in this day and age, make themselves some real money by&#13;
starting up a business of their own, and without a huge amount&#13;
-15-&#13;
of capital either. We never invested any money in this business&#13;
that's worth mentioning. In other words, this is still the land&#13;
of opportunity, believe it or not. And what's more, I was quite&#13;
free to do this. I did not have to get any kind of license or&#13;
permission to start a business. I didn't have to get any license&#13;
or permission to do my own importing. I didn't have to get&#13;
permission to mail my catalogs or in fact permission to do any-&#13;
thing. We just went ahead and did it. So at least to that&#13;
extent it still is a free country. The other side of the coin&#13;
is, of course, that Brookstone is not a capital intensive&#13;
business. We did not have to invest a vast amount of money in&#13;
buildings and machinery, as we would have, for instance, if we&#13;
had started a machine shop, or a printing plant, or something of&#13;
that sort. Brookstone was entirely self-financing and operated&#13;
entirely on internally generated funds until eventually we felt&#13;
that we had to have more equity from outside and borrowed some&#13;
$250,000 from a well-known venture capital firm, which is a very&#13;
small percentage. We didn't actually borrow it, what I mean to&#13;
say is that we got financing from them to that extent. What&#13;
they did in effect was to lend us the money on a convertable&#13;
note by which they end up with a small percentage of the stock&#13;
of the company at their option. I think we had to go this&#13;
route, although I suspect we could have squeaked by without it&#13;
if we had been willing to sacrifice a little bit of growth.&#13;
I should add that our building reflects the kind of thinking I&#13;
feel is necessary to do things right. When it came time to get&#13;
into our own building, I said to Rick that I wanted us to design&#13;
the final building now, not in detail, but that we should lay&#13;
out the overall planning for the whole building as of 1980 or&#13;
whenever the whole thing would be built, and then back that up&#13;
and divide it up into modules, or sections, which we would build&#13;
one or two at a time until the whole thing was done. And the&#13;
reason I said I wanted it done this way is that again looking&#13;
back at some experience I've had in the past, the more usual&#13;
process would have been to build a building big enough for the&#13;
present and then to tack on something, and then to tack on some-&#13;
thing, by the time the thing had been tacked two or three times&#13;
it would have become a rather abortionate and inefficient layout,&#13;
and there's really no need to go at it that way.&#13;
As to future plans for the company, I would think that it's safe&#13;
to say that we anticipate that the gift catalog will eventually&#13;
more than double the present sales of the company, and along&#13;
with it I would think a comparable profit. I don't know just&#13;
what the future is for the stores because we've just opened our&#13;
first one. But I would not be a bit surprised to see us with&#13;
stores all over the country someday. By all over I don't mean&#13;
like Rexall drugstores, in every village, but I would not be a&#13;
bit surprised to see us with stores in principle cities as a&#13;
beginner.&#13;
Do we intend to bring out more catalogs? Well yes, I would&#13;
think so. Apart from the tool catalog and the gift catalog I&#13;
can think of several more which we could bring out in the course&#13;
of the next several years and which like the gift catalog would&#13;
-16--&#13;
initially be tested with a relatively small mailing to make sure&#13;
that the people out there want us to go ahead and do this. This&#13;
kind of thing is why I think the future of the company is complete-&#13;
ly unlimited, or if it's limited, it's limited only by the ability&#13;
and imagination of the management.&#13;
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Robert N Spiess (1938-2023), 85,  passed away Tuesday September 26th peacefully with his family by his side. Bob was born May 7, 1938. A lifelong resident of Worthington, Bob married his childhood friend and high school sweetheart, Judith (Diamond) Spiess on October 15, 1960.&#13;
&#13;
He is survived by his sister Patricia Lampro of Hinsdale Ma, his wife Judith and their daughter Shawn Macutkiewicz of Worthington, their son Mark Spiess and wife Amanda of Worthington.His grandchildren Jillian Trujillo and husband Rich of Florida, Zachary Macutkiewcz and wife Anastasia of North Brookfield, Michala Torres of Worthington, Amber Spiess of Chesterfield and Nicholas Spiess of South Carolina. He also leaves his seven great-grandchildren Audriana, Mia, Elliott, Jameson, Clarke, Emery, and Raelynn.&#13;
&#13;
Bob served in the Navy as a Maintenance man in the engine room aboard the USS Borie from 1958-1962.  He worked for N&amp;B Express out of South Deerfield for 32 years. He was an extraordinarily talented driver often being praised for his expert skills on the tiny streets of Boston.He will be remembered by his family and friends for his witty sense of humor and always helping hand. He was noted for his dancing skills, those of which his grandchildren hoped they didn't inherit.  Bob loved the outdoors and hunting, teaching many of his family his skills in the woods.  His pride and joy was his 1930 Model A "Gloria", he could be seen and heard driving around town with Judy at his side.</text>
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&#13;
Surrounded by his loving family, Robert Lawless Cushman of Worthington MA passed on to be with his Lord on October 8, 2023, at the age of 97. Robert was a man highly respected in his spheres of influence, known particularly as a hard-working man who loved his family, served his community, and left a legacy of love for wildlife and nature. Robert aka "Bob" was born in Greenfield, MA on April 8, 1926, the youngest son of Burt and Alice Cushman. He was adored by his 3 pre-deceased siblings, Jack, Corky, and Lee, and their children; and his extended family also included his life-long best friend Ernie Hatter, Stamford CT. Bob was an avid learner known for his tremendous memory for names and places, who enjoyed poetry, cooking, gardening, and building projects with wood. His formal education included Springfield Technical High School, Monson Academy, American International College, and Bartlett Tree School for his professional training as an Arborist. He developed that skill to become an expert tree surgeon and conservationist. In 1950, Bob married Carol Evelyn Stuart (pre-deceased) of Stamford CT, lived in Springfield and East Longmeadow MA, and became the father of 7 children. Bob cherished his children and had special relationships with their spouses and grandchildren. Sandra (and Stuart) Gittleman, Cornelius NC (Shira, Isaac, Daniel) Robbie S. (pre-deceased) Pamela (and Gary) Standing, Springfield MA (Michael) Connie Lieberwirth Villeneuve (pre-deceased) (Jill, Andrew, Taylor, Rachel) Mary-Alice (and Roger) Dager, Springfield MA (Grace) Tracey (and Rich) Walz, Brewster MA (Jamison, Joseph, Andrew) Scott (and Laura) Cushman, East Longmeadow MA (Zachary, Hannah) Professionally Bob worked for the Springfield Parks Department, founded his own R. L. Cushman Tree Company, and provided leadership for the MassMutual Grounds Service for 30 years. Several trees were planted and nurtured by Bob, adorning the Pioneer Valley and beyond. In 1992, Bob married Carol Ann Sheret of Hampden MA, blending his family with her family of three daughters, who he loved as his own. Ginger Kairys, Westfield MA (Melissa, Jenny) Bonnie Charpentier (and Paul), Huntington MA (Krystle, Paul) Wendy (and Chris) Nardacci, Anaconda MT (Nichole, Amber) Together, Bob and Carol Ann built an incredibly beautiful life together. They fulfilled their dream of designing and building a home in Worthington which they fondly called "a piece of heaven on earth" …a destination for family and friends and a wildlife refuge, which offered hospitality and love to all. FAMILY was Bob and Carol Ann's number one priority. They loved spending time with their children and spouses, grandchildren, and great grandchildren, and provided several opportunities to experience life from whale watches, hayrides, craft fairs, and many life celebrations. Together, Bob and Carol Ann shared 10 children, 20 grandchildren, and 26 great-grandchildren. Though Bob and Carol Ann shared a large family there were no boundaries to whom they would embrace and take as their own, especially their adopted grandson, Terence Fowler. This "spirit of adoption" was the hallmark of their lives together, a legacy they inspired.&#13;
Throughout his life Bob loved sports. As a young man he excelled playing football and basketball. When he became a father, he transitioned to coaching recreational league basketball, football, and girls' softball. Bob was a much beloved coach and mentor. Bob had an innate gift to see someone's capacity and encouraged their potential earning him the endearing title of "Coach." He was an avid fan of the Red Sox, Patriots, and college teams. Bob was a faithful and active church member, laying a foundation of Christian faith for his children when they were young, and most recently served the community of Worthington and Worthington Congregational Church. His faith-in-action was caring for and serving others. A special thank you to Dr. Paul Farkas who for several decades attended to Bob's health and wellness, extending his life, and became a dear friend. Also, special thanks to Mercy Medical Center and its staff for providing stellar care. </text>
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                <text>Rose Marie Sherman, age 86 passed away peacefully on January 27, 2024. She was born November 26, 1937 and resided in Worthington her entire life. Rose graduated from Northampton High School where she enjoyed playing basketball.&#13;
&#13;
She married Ralph B. Sherman on January 29th, 1960. They lived on their family farm in Worthington where they raised their 3 children.&#13;
&#13;
Rose had several jobs throughout the years Pro Brush, Albert Farms, drove School Bus, Ashmere Nursing Home, Swift River Academy.&#13;
&#13;
Rose grew up loving horses - loved competing in local gymkhanas &amp; horse shows at the local fairs.&#13;
&#13;
Her happiest times were fair season where she participated in any way she was needed, especially announcing for the Horse &amp; Ox draws at the local fairs.&#13;
&#13;
Rose was involved with the Cummington Fair for 42 years, first as secretary starting in 1982 and later as a Fair Director. In November 2014 Rose was inducted to the Massachusetts Agricultural Fairs Association 2014 Hall of Fame.&#13;
&#13;
She is predeceased by her late husband Ralph B. Sherman, her mother Mary E. Brooks and sister Ginger Donovan &amp; her faithful dog and companion of 15 years Chloe. She is survived by her three children Terry R. Malloy, Wendy S. Sherman (Terry Corbett), Dale L. Sherman (Mary Bourdon) &amp; grandson Joshua Culver and her sisters Elizabeth Parish &amp; Deen Nugent and several nieces and nephews.&#13;
&#13;
A Celebration Of Rose's Life will be held in the spring at the Cummington Fairgrounds on May 18th from 1:00pm to 4:00pm. Donations in her memory may be made to: Hillside Agricultural Scholarship ? Sandy Lilly P.O. Box 3004, Ashfield, MA 01030.&#13;
Published by The Berkshire Eagle on Feb. 22, 2024.</text>
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                    <text>STONE WALLS
History and Folklore

�As the cover of Stone Walls attests, the

the Commonwealth of Massachusetts. Doris

editors of this magazine focus mainly on the

has researched carefully the ancient docu-

history and folklore of our area, namely the

towns and related com-

ments which explain this series of events and
has set them forth, along with her own ex-

munities. It is with great interest, therefore,

planations, for us all to observe. This is a true

we note the current observance of the

examination of our roots, one of the chief
objectives of our magazine, and, we hope, one
of the main reasons for our readers to enjoy
Stone Walls. We hope to be able to celebrate
other such significant events in our future

Berkshire
that

hill

town of Russell's two hundredth anniversary.

Our cover picture depicts a scene from that
town. History buffs among our readers will
be particularly interested in Doris Hayden's

which details the steps
leading up to the incorporation of RusseU into
article in this issue

issues.

Barbara Brainerd

Stone Walls Magazine
Annual Report, July 1, 1992
FY 1992 - July 1, 1991 - June 30, 1992

BALANCE - July 1, 1991
Income

Subscription

$2,115.00

70.46

Interest

Expense

$1,932.16

Sales

1,614.85

Ads

224.00

Gifts

587.00

Total Income

4,611.31

TOTAL ASSETS

$6,543.47

Printing

$4,679.71

Postage
Permits &amp; Fees

130.71

Misc.

50.00

124.40

Total Expense

$4,984.82

BALANCE July 1, 1992

$1,558.65

Louise H. Mason, Treasurer

Cover photo of Woronoco by Frank Miller, 1905, courtesy of Edward (Dick) Miller

�CONTENTS
2

Genesis of Woronoco

Doris H. Wackerbarth

7

A Town is Born

Doris Hayden

14

Rhythm of the Road

Barbara Brainerd

15

The Granville Public Library

Wilhelmina Tryon 1903

19

More from the Journal of Rev. Hutchinson

20

Oldtime Westfield Verse

&amp; Jean York

The Family Trolley Ride

Gordon Hawkins

22

Growing Up on a Farm

Ralph Pomeroy

30

Deer Hunting in West Granville

Kenneth Gridley

32

Family Values

David Pierce

35

Hinsdale Gold Rush

Wadsworth Pierce

1

�Genesis of Woronoco
From the Village of Salmon Falls to a Milltown
By Doris H. Wackerbarth

Woronoco, 1907

Edward "Dick" Miller, 94, a native of the
town of Russell, has in his collection of photos

are given as "more or less". Names of persons

the picture (above) of the first house on Valley

are only "more or less" accurate, also, which

View Avenue, Woronoco, taken in 1907. It

is very misleading.

took hours of heavy lifting at the Hampden
County Hall of Records to discover who built

village of Salmon Falls

the house. In the process of

my search,

on maps who are not the principals involved

The 1874, Vernon Bros. &amp; Co. map of the
is not an official
Hampden County Atlas map by county surveyors. On it, the Valley View Avenue area

I dis-

covered that old records are not as sacrosanct
as I had beUeved them to be. Where land areas
are involved, the names of the persons involved are exact, with variations in spelling
of names or signatures noted, but where large
areas of land are concerned, measurements

east of the Westfield River is mislabeled the

Bishop Lot, which led to hours of frustrating
search. There were pages of Bishops listed,

many of them in Russell. Finally, by process
of elimination, the area

2

was revealed to be

�"the Old Cowles Place", the key to checking

new road and the old, which even Dick Miller

the land transfers. Examples of other misleading information on that map list Couch family

does not remember. Farther south along the

new Main Street Fairfield Company built a

holdings, which were vast, as Crouch, and the

hall for public gatherings. In the 20's it was

name Cosby changed over time to Crosby.
In 1874, when Vernon Bros &amp; Co. acquired

called "the Casino". (It was later converted to

&amp;

every kind of meeting and also basketball
games, both Protestant and Catholic church
services were held there on Sundays until in
1923 Strathmore Paper Company built the
Memorial Hall across the river (the first section of the Strathmore Community Building.)
Both denominations continued to use the
same facility until Catholic services were

the paper mill at Salmon Falls from Jessup

storage for the store.) In addition to serving

Laflin of Westfield there was no Main Road or
village; nor was there a post office, a bridge

over the Westfield River, or housing on the
east side of the river. (There was a family ferry
about a mile north of town at the rapids,
where the river narrows and the water is not
deep.)
Russell, by comparison, was a metropolis.

moved to the new Holy Rosary Church in

had a railroad depot and a post office; two
stores; a hotel; whip companies operated by
J. W. Gibbs and R. W. Parks; S. Steele, Carriage
and Sleighmaker; E. B. Hull &amp; Co. Tannery,
which had two large buildings, one labeled
office; and both a Baptist and a Methodist
church. Charcoal kilns were part of the
Blandford Brick and Tile Co. The homes along
Main Street in Russell were then very much
as they are today, with the few additions or
changes having been made where the tannery

Russell, after which only Protestant services
continued to be held in Memorial Hall.

It

Records reveal a foot note to history that is
a bit of a mystery and illustrates how towns

and townsfolk operated a hundred years ago.
Hampden County Records list the sale of the
school house in Salmon Falls to the Fairfield
Company, May 3, 1889, for $400, yet the
school continued in that capacity until Strath-

more built the village of Woronoco a school
on land presented to the town December 23,

operated.

1914 for $1.00.

In 1888, Vernon Bros Company sold the
paper mill and property in Salmon Falls to

of 1 889, it appears that the Fairfield Company

From the scanty and secretive town report

Roswell Fairfield, of Holyoke. When
transportation was by horse and wagon, hills
were a first hazard to be avoided. The 1894
map of Fairfield shows that one of the first
improvements made in the village was construction of a level Main Street into town from
Westfield. The new road saved climbing a

established the precedent of more or less en-

dowing the local school. Article 15 of the Rus-

Town meeting, February 1, 1889, reads,
"To see if the town will vote to purchase the
interest of the Fairfield Paper Company in the
hall and school house at Fairfield, and raise
and appropriate such a sum of money as may
be necessary for the same." At the time, Russell

sharp hill about a mile south of the village,
then coming down a long incline that began

had five schools, five teachers, and 131
whom were under five years
of age and six over fifteen.
There is no record of how the town meeting

sell

above the school and ended in the village,

pupils, four of

opposite the mill. In addition to the new road,

an iron bridge had been built across the river,
and the Fairfield Paper Co. had telephone and

voted, but the bare-bones education report

telegraph service at the mill and, in case of

which was not signed by anyone and probably was written by a selectman rather than by
a superintendent, (perhaps then there were

emergency, for others about town. (An
operator would have handled the telephone
calls and the telegraph did not print out a tape
only Morse code dots and dashes clicked
away, needing to be interpreted.) There was
also a post office and store at the comer of the

only county supervisors,) explains that the
two schools in section three of the town had

—

been combined in order to save expense. One
teacher was paid $15.00 for teaching the com-

3

�Village of Salmon Falls, 1874

been purchased in the village of Fairfield."
The accompanying report does not acknowledge a $400 windfall, or how it was
spent. It merely states that all the classrooms
now have maps and globes, and that expenses
for other school materials are available
through the town treasurer
With but one miU, the families who lived on
the west side of the river and on the farms
along Blandford Road and on Russell Moun-

bined group rather than two teachers, being
paid $9.00 each to teach two smaller groups.

—

evidently
The parents objected, however
and after a month the system
strenuously
reverted to two schools again. Someone in the
era also was agitating against the schools on
Russell Mountain not being in session for four
months during the winter The consensus was
that it just was not feasible.
The report complained about conditions in
all the schools, and advocated having maps
and globes for the benefit of older pupils, as
if there was no possibility whatever that that

—

tain supphed all the labor that was needed,

but the Fairfield Company was flourishing

could be achieved. Following sale of the

and there was as yet no trolley to offer daily
transportation of labor from outside of town.

school to the Fairfield Company, which was

So, in 1889, the Fairfield Company bought the

not what Article 15 proposed the year before,
and which is only recorded in the county
records, the town report states ambiguously,

291 acre tract on the east side of the river from

Thomas and Almeda Williston and Began to
provide housing.

"the hall for the accommodation of larger

The Williston's house was on the north rim
and Thomas Williston

pupils (situated over the schoolroom) has

of the property,

4

�reserved the right for their neighbor. Warren

grew too old to work in the mills, they lived

Chapman, "to get water in pails for family

out their days there. After the death of Liza

my house, where water

McMahon, who lived until 1937, the house
was demolished. Dick Miller related that, as

use, from the tub near

now runs." Chapman soon afterward bought
the place where he lived for $65.00. He later
transferred it to the Fairfield Company for
$1.00

and other considerations

a Strathmore electrician, he wired the house
at the direction of H. A. Moses, Founder of

— which

Strathmore.

could have included the right to continue to
live in the house the rest of his life, and /or to
be employed by the company as long as he
was able to work.

For years, the two little Irish ladies faithfully set up and removed the portable altars and

furnished the linens used at the Casino and
Memorial Hall for Catholic services. Since
they were very reclusive, and always dressed

Such contracts were not uncommon at the
McMahon and Annie Cary had
such an "understanding" with Strathmore
Paper Co. They lived in a little saltbox house
that was the W. D. Mallory house on the Old
Road, which Strathmore bought in 1912. It
had a cavernous fireplace and must have
dated from Revolutionary days. When they
time. Liza

in black, as did all old ladies of their generation, and because of their devotion and the

pleasure they took in serving their church,

they were known as "the Nuns".
Fairfield Company construction of houses

on Valley View Avenue began along the "line
of an old highway". Probably when the rail-

5

�road was put through the valley, it crossed the

road, served Fairfield Village and Woronoco

roadway on the east side of the river, which
served the hard-scrabble farms between
Westfield and Russell. True to form, it would
have followed along the bank of the river.
Rather than require the railroad to build two
grade crossings, and since the part of the road
that circled west of the railroad served no
purpose, it was discontinued and the original
road was rerouted straight ahead, parallel to

as a baseball park until Strathmore Park was

the railroad.

Avenue, across the new cement bridge, past
both the new and the old paper mills, to the
north side of the bridge over Great Brook
without once needing to stop.

opened north of town, by which time
everyone had autos and could get there. By
then, more that a dozen and a half multi-unit

houses had been built along Valley View

Avenue and more than forty families lived
there. There were maple trees along the paved
street, and sidewalks that made it possible to
roller skate from the north end of Valley View

In the picture of the first houses built on

Valley Avenue are three single family houses

and outbuildings that had been built by the
Fairfield Paper Company. Fields across the

The changes that have taken place are what

railroad tracks, along the old straightened

is

known as Progress.

Russell Baptist Church

6

�A Town is Bom
Compiled by Doris W. Hayden and Jean H. York

Most of the available printed accounts of early

within twelve Months, for Confirmation, to

Russell are not very specific. The following refer-

them their heirs and asines Respetivly

ences may be dull to some, but they are the actual

forever.

records leading up to the incorporation of Russell

Passed December 31, 1734
Province Laws (Resolves, etc.) Vol XII Chapter 175 - p. 200

in 1792. Rather than put our own interpretation

on these events here it has seemed best to use the
original records in the order in

which they oc-

Order granting to the heirs of James Tailor

curred. Occasional notes are interspersed for

further time to perfect a plat

A Petition of Christopher Jacob Lawton in

clarification. All italics throughout are mine.

DWH

behalf of the heirs of James Tailor Esqr, deced.

Province Laws (Resolves, etc.) Vol. XII
Chapter 161 - p. 79

Shewing that pursuant to a Grant made by
Court to the heirs of Mr. Tailor, they
returned a plat of five hundred acres of Land
to the Court, which was accepted by the
House, but Rejected by the Council, and
therefore praying that they may be Allowed
this

Order impowering the heirs of James
Taylor dec'ed to survey and lay out 500 acres
of land

A petition of William Taylor and others,
heirs of Mr. James Taylor, dec'ed, late
Treasurer of this Province, Shewing that the

time till the next May Session for bringing a
perfect plat.

Read&amp;

said treasurer, Taylor, quitted his private business, which was very profitable, to Serve that

Ordered that the prayer of the petition be
Granted, and the petrs are Accordingly Allowed time till nex May Session to bring in a
Plat of said Grant for Confirmation.
Passed December 29, 1735
Note: - Christopher Jacob Lawton was one of the
proprietors of Suffield Equivalent. (Now

Province in that office, which he did very
Faithfully for

many Years, and advanced

Several Thousand of poimds for the govern-

ment, for which he was never allowed any
interest
that he laid out Seventy Odd
pounds for Mathematical Instruments for the
Province, for which he was never paid; By all

—

Blandford)

which means his Estate was lesend; And

He had married for a second time to Sarah

therefore praying for a grant of some of the u nap-

Taylor, daughter of James Taylor. As the daughter

propriated Lands of the Province.

had an interest in the above grant, he was repre-

Read&amp;

senting her.

DWH

Voted that there be and hereby is Granted
to the Heirs and Legal Representa of James

Province Laws (Resolves, etc.) Vol. XII
Chapter 272 - p. 245

Taylor Esqr, late Treasurer of this Province,

Deced, Five hundred acres of the Unappropriated Lands of this Province in consideration of the Services mentioned in the
petition, and that the Grantees be allowed
and impowered by a Surveyr and ChaLnmen
on Oath, to survey and layout the said lands
next Adjoyning to some Township, or former

Order for a grant of land to Housatonuck
Indians

A Report of a Conferrence held by Ebenezer
Pomroy and Thomas Ingersol Esqr by order
of this Court, with the Housatanuck Indians;
relating to a purchase of Lands for their Set-

tlement.

Grant, &amp; return a plat thereof to this court

7

�Read, and the same being fully considered

March 25, 1736

Voted that the Honourable John Stoddard
Esqr. Ebenezer Pomroy and Thomas Ingersole Esqrs be a Committee fully authorized
and impowered to Lay out a township not exceeding the quantity of six miles square, unto the
Housatonnoc Tribe of Indians in upper
Housatonnoc, lying and being above the
Mountain, &amp; upon Housatonnoc River, said
Indians to be subject to the Law of the
Province make &amp; passed in the thirteenth Year
of King William 3d CAP XXI, with respect to
said Lands, and that the said Conunittee be
hereby impowered to lay out unto the
Reverend Mr. John Sargent, their Minister,
and Mr. Timothy Woodbridge, their School
Master, One sixtieth part of the said township,
to Each of them to accomodate them in a
Settlememt of Land, to be to each of them and
their heirs

Note: The above is included to clarify a state-

ment in the "History of Western Massachusetts"
by Pitoniak. On page 19 under "First Settling of
Russell" it is said, "One would never realize the it

was first intended to be a settlement of Indians."How the above record could be interpreted
in

such a way cannot now be determined. The

province order certainly puts the Indian town in
the Housatonic area, and nowhere else.

DWH
Province Laws (Resolves, etc.) Vol. XII
Chapter 141 - p. 323

A Petition of Mr. Thomas Ingersol, Representa of the Town of Westfield, praying for a

Grant to the proprietors of the said town of a
tract of about Six Thousand Acres of Land,
lying between Westfield West boundary and
the township granted to the proprietors of

&amp; assigns, and that said Committee

Suffield.

lay out a sufficient quantity of Land within

Read&amp;

said township to accommodate four English

Ordered that the prayer of the Petition be

Families, that shall Settle upon the same, to be

granted, and the Lands therein Delineated

under the direction and disposition of the
Committee, by and with the advice of Mr.
Sargeant and Mr. Woodbridge; And the committee are hereby further impowered to dispose of ye Lands that are reserved to said
Indians in the town of Sheffield &amp; mentioned

and Described be and hereby are Accordingly
given and granted to the proprietors of the
Town of Westfield, their heirs and assignes
respectively; provided they do forthwith, or
as soon as may be. Open and Constantly keep
in Repair hereafter, a Good and Safe Cartway
over the premises in the Road that leads from

in the Conunittee report, in order to

make

Satisfaction, so far as the same will go, to the

proprietors and owners of the land hereby

Westfield to Housatonock, commonly caU the
Albany Road; provided also this Grant does not

granted.

prejudice the Grant lately laid out to the heirs of

And the Committee are further impowered

the late Treasurer Mr. fames Taylour, at the pond

to give the proprietors of Upper Housaton-

called the Ten Mile Pond, the said Grantees con-

nuc, that live below the Mountain, an
equivalent in some of the unappropriated
Land of the province next adjacent to Upper
Housatonnuc, Sheffield, said granted town;

cluding not to hold the same, but it is to be Es-

And the Committee are hereby further impowered to make the proprietors of Upper Hous-

Hundred Acres of Land to the Heirs of the late
Rev Mr. Williams of Deerfield, Deced. which

satonnoc, above the Mountain, and equivalent in

may or does fall within the lines of the prayed

some of the unappropriated Lands of the Province
in different places; provided the same, in the
Judgment of the Committee, shall not
prejudice any township that may hereafter be
granted; the same to be in full satisfaction of their
Lands as are hereby granted to the Houssatannoc

According to the plat lately
passed and Confirmed by this Court.
And also that this Grant does not exceed the
quantity of Six Thousand Acres of Land, Exclusive of the said Provisoes, &amp; does not interfere with any former Grant;

teemed &amp; looked upon as among the Upper
Housatanuck Equivalents;
**

And also that part of the Grant of Seven

for premises.

Tribe.

8

�*** Provided also that the Grantees, as soon

not the quantity of Five Thousand Eight
Hundred &amp; Seventy-Nine Acres of Land, in-

as may be, lay out two hundred Acres of the
granted preniises for the present minister of

clusive of the said Farms at A. B.

&amp; C, and

the said town; Two Hundred Acres of the
ministry; and one hundred Acres for the

pond; and does not interfere with any other

school forever;

grant.

exclusive of the said Housatonnoc Equivalent and

And return a plat of the premised &amp; Se-

Passed June 10, 1738
Note::

questrations afore mentioned to this Court,

* this was the original grant
ofJanuary 12, 1 736,
which was later called the New Addition. It then

within twelve months, for Confirmation.
Passed January 12, 1736
Note:

included what is now a part of Montgomery, as

*Suffield Equivalent, which became Blandford

well as what became Russell.
** The original 500 acre Taylor grant which the

**The original north line of the New Addition

Taylor heirs chose not to hold and was reserved for

seems to have extended into what became Murrayfield, now Huntington. The 700 acre grant to

a Housatonic Equivalent.
*** The locations

Rev. John Williams may or may not have been in
the New Addition. However the Court was play-

of the three farms are listed in

"Footprints in Montgomery" , p. 5.

DWH

ing safe and excluded it if it was. It was never a
Springfield Registry of Deeds Book

part of present Russell.
*** "Footprints
in

M p. 155
-

John Stoddard, Ebenezer Pomeroy of Northampton

Montgomery" on page 5

describes three such lots which were in the original

New Addition area, but not in the present town of

&amp; Thos. Ingersole of Westfield, Esqr

Russell

to Chr. Jacob Lawton of Leicester

DWH

That on March ye 26 AD 1736 were by the
General Court Assembly of Province
aforesaid specifically authorized and commisioned amongst other things, to purchase
rights of lands of ye proprietors of Upper
Housatonnock Township, so called in said
township, and to give Equivalent Therefore in
some of ye unappropriated Land of ye Province to
Proprietors, of whom they should purchase
after the order of the said Court of Assembly,
reference thereto has willfully appear.

Province Laws (Resolves, etc.) Vol. XII Chapter 17 -p. 367
*

A plat of land, laid out by Oliver Partridge,

Surveyr and Chainman on Oath, Containing
Five Thousand Eight hundred and Seventy-

Nine Acres, Lying between Westfield and Suffield Equivalent, Exclusive offive hundred Acres

Reserved for Housatanock Equivalent and a Pond
of One hundred Acres.

Read&amp;

Now we the above said have purchased of

Ordered that the plat be accepted and the
Lands therein delineated &amp; described by and

Chr. Lawton of Leicester * two rights of land in

are hereby confirmed to the proprietors of the

Housantonnock, and have agreed to give it him
and equivalent, to whom the right belongs,
from the Government, for ye aforesaid rights.

Town of Westfield &amp; their Assignes respectively.

Excepting the Five Hundred Acres
reserved for Housatonnoc Equivalent as

To Wit: a Tract of land scituated a lying and
being on Housatonnock Road, at a certain
place called 10 Mile Pond, and includes the
pond, which land with pond, includes 600

within mentioned, and Three Farms
delineated in the plat at A. B. &amp; C, which are
to be and remain respectively for the mini-

acres.

sterial use - the present Ministers farm to be

Is butted and bounded as follows:

to him in fee, and the farm for the use of the

Beginning at ye Brook where it runs into the

school agreeable to the Grant of the Lands to

outside of 10 Mile Pond, and runs

said proprietors) provided the plat exceeds

70 Rods

9

W 10 M

-

�W

- 212 Rods
Thence runs S 30 30 "
Thence runs
to the E line of the township
called Glasgow
Then runs up Ye Township Line N'ward 196 Rods
Then runs E 34 N - 166 Rods
Then runs N 40 E - 76 Rods
Jonathan Old, John Huston
Samuel Worthington
John Stoddard, Thomas Ingersole

W

Thence runs E - 252 Rods
Thence runs S - 278 Rods
Thence W- 160 Rods
Thence runs N - 118 Rods
- 78 Rods to the Comer first
Thence runs

W

mentioned.

John Stoddard
Ebenezer Pomeroy
Thos. Ingersole

August 29, 1739
* Note: One right was at 10 Mile Pond in the

1742, "in his house." Since he died in 1742 he
could not have operated it very long.

New Addition, and part of it was the original

Fulling was process for shrinking and thicken-

Taylor Grant, which was given up and called the

ing woolen cloth by moistening, heating and press-

Housatonic Equivalent.

ing.

DWH

The other right was in what became Otis and

M p. 203

does not relate to the New Addition.

Springfield Registry of Deeds Book

The "History of Western Mass." by Josiah G.
Holland states that the first settlers in the New

Chr. Jacob Lawton, Gentleman of Leiscester

&amp; Dame Sarah Lawton, his wife

Addition were two brothers of the name Barber and

to Mathew Barber, husbandman, living at a

A Mr. Gray.

place known by ye name of Ten Mile Pond ye

Mathew Barber was a first settler, but his
brother, Robert Barber of Worcester,

-

Township of Westfield 200 Acres of Land adjoyning to Ten Mile Pond in Westfield and
bounded as follows:
Beginning at a stake and stones on the N
side of a brook running into said Pond

was not.

However, he probably assisted Mathew financially

and held a mortgage on the New Addition properRobert's wife Sarah Gray, sister to Mathew

From thence runs

Barber's wife Mary, so there was a close con-

thence

nection on both sides.

W 10 N 70 Perch

N 23 W 104 Perch
-

Then N 30 E 76 Perch
Thence E 252 Perch

Mathew Barber was certainly in the New Addition before Jan. 31, 1740-1, according to his deed

Thence S 150 Perch to the brook issuing out
of said Pond, at the East Side of the Pond
Thence bounds on said Pond &amp; brook to the
comer first mentioned
With one-half the liberty of Pondage and
Streama for making Dam, or Dams, for a Mill,

form Christopher Jacob Lawton. }ust when cannot
be determined.

The Barbers and Grays were descendants of
immigrants from Northern Ireland - probably
Scotch-Irish.

Mathew's inventory, in Northampton
Probate Court, includes a fulling mill and a
sawmill. Sumner Wood in "Taverns and
Turnpikes" says he has a tavern License in

or Mills, forever.
Witness:

Henry Lee

Chr. Jacob Lawton

January 31, 1749-1

Sarah Lawton
Aside from the Barbers and Grays, there is
the Hazards.

Note:
John Gray was of a later generation than Math-

another early family of interest

—

ew Barber, but related to Mathew's wife. His land

Stewart Hazard and Robert Hazard, a clothier,

lay south of 10 Mile Pond.. ( See map) The property

both of Farmington, Conn., purchased the Barber

lately owned by Howland Smith was apart of it.

land -1769 -1771.

10

�11

�12

�town of Blanford, then running north twenty
degrees east on Blanford line to the first mentioned bounds, be and hereby is incorporated into
a town by (the) name of Russell; and the said
town shall be and hereby is invested with all
the privileges and immunities that towns in
the commonwealth do, or may enjoy by the
Constitution, or laws of the same.

They were in theNew Addition until some years
after Russell was incorporated, later going to

New

York State. This explains the name, Hazard Pond.
There were

many lots "laid out" to various

residents of Westfield in the

New Addition before

the incorporation. Without a doubt many lived in
the area before 1792. These lot descriptions are so

scanty that it would be like putting a huge jig-saw

And be it further enacted the Samuel
Fowler Esquire be and he is hereby impowered to issue his warrant directed to some
suitable inhabitants of said town to meet at
such time and place as he shall appoint, to
choose such Officers as other towns are impowered to choose at their annual meeting in
the month of March or April.

puzzle together. Someone with the patience of Job

may do it some day.
Acts &amp; Resolves 1790-1 Chapter 30 - p. 323

Be it enacted by the Senate and the House
of Representatives in General court as-

sembled and by the authority of the same, that
the northwesterly part of Westfield, Called
the new Addition,

on the westerly side of

Westfield River, and the south westerly part

Provided nevertheless, the inhabitants of

of Montgomery included between the heights

said town shall pay all such town. State, coun-

of Shatterack Mountain, Teko Mountain, and

ty and other taxes as are already assessed
upon them by the said towns to which they

Westfield River a foresaid, &amp; bounded as fol-

have belonged, until a new valuation shall be
taken &amp; no longer; and the inhabitants
aforesaid shall pay their proportion of all
public debts which are now due from the said
town to which they respectively belonged.
And be it further enacted that the inhabitants of the said town of Russell do and
shall forever hereafter make and keep in good
repair all such roads and cartway through the

lows: viz. Beginiung at Blanford line where it
crosses Westfield River, then running down

said river 'till it comes to a turn in the river

near the foot of Shatterack Mountain at the
northwesterly part thereof, then crossing said
river to a maple tree marked with stones
about it standing at highwater mark on the
eastern bank, then rurming south thirty-two
degrees east one hundred and sixty rods to a
pine staddle marked with stones about it on
the height of Shatterack Mountain, then running south twenty eight degrees and fifty
minutes east eight himdred and ninety-four
rods, partly along the ridge of Teko Mountain,
to a black oak staddle marked with stones
about it toward the southerly end of said Teko
Mountain, then running south four degrees

said town of Russell, as the town of Westfield

east two hundred and twenty rods to a small

ought or by law is now obliged to make and
maintain there.
And be it further enacted that the inhabitants of the said town of Russell shall be
chargeable with their proportionable part of
the expense of supporting the poor which at
the time of passing this Act were the charge
of the towns of which the said inhabitants

flat rock marked I S 41 by the highway, a few

respectively belonged, and that the said town

rods easterly of the river, and near the south

of Russell shall be held to support all poor

end of said Teko Mountain, then running

persons which may hereafter be returned to

south thirty-eight degrees west, crossing said
river and continuing a strait line to a little
river near the foot of the west mountain, then

the town of Westfield and Montgomery, who

had gained a settlement in that part of the
town of Westfield or Montgomery, which is
now incorporated into the town of Russell.

westerly upon said river to the line between
the third and fourth tier of lots, then southerly

February 25, 1792

upon said line to Granville town line, then

Happy 200th Celebration, Russell!

running west twenty-two degrees north on
Granville line to the south east comer of the

13

�Rhythm of the Road
By Barbara Brainerd
There is rhythm in Route 23
Driving up the mountain

From Russell to Blandford.
It starts at the

bottom

As the car swings from Route 20 to start the climb.
Then swerves to the right And now to the left - always going up A measured rhythm that the body feels
With each turn of the wheel - right and then left.
Sometimes there is a small down-grade
Which builds up the speed
For the next swift ascent and the next wheeling curve.
After driving up Route 23 a million times,
know the rhythm by heart.
I wonder if the horses, in the old days.
Dragging the heavy wagons or the light surreys.
Felt the rhythm in their bodies, too.
Did they also memorize the measured beat of the road
Like the notes of an old melody?
I

14

�The Granville Public Library
by Wilhelmena Tryon

was a manufacturing community, although it
was fifteen nules from the nearest railroad.
Some of the families were well-to-do and
able to send their children away to school;
others completed their education here and

Granville, Massachusetts approached the

turn of the century with a small, scattered
population and no library. An education-

minded woman decided that the limited
number of books available through the Sunday Schools was not enough, and vowed to

went on to schools of higher learning, becoming professional people. The majority
remained at home going to work in the factory, on the farm, or doing odd jobs.

correct the situation.

Scanty Scattered Population
Like many New England towns in the hill

Woman of Ideals

districts, the scanty population was scattered

These conditions existed in 1896, when the

over an area of about forty square miles with
three small villages as centers. Granville,
Granville Center and West Granville each had
its own schoolhouse, store, post office,
church, and a farming population living
along the outlying country roads. The two
western communities were farming communities, but Granville, called the Comers,

wife of one of the leading businessmen, a

woman of ideals, saw the needs of the young
people. The library grew out of her efforts to

help them.
Mrs. Ralph B. Cooley was the moving force
behind the library movement. The town, in
compliance with Library Act of 1890, had ap-

15

�Treasurer; Mrs. Orville R. Noble, Mrs. Silas B.

Root, Miss Cettie Huddleston (name was
Lucetta), Mrs. Mary Gill, Mrs. Emma Barlow,
Mrs. Milo Seymour, Mrs. E.N. Henry, Mrs.
Neil Gibbons, Mrs. Alice Carpenter, and Mrs.
Clara E. Wilcox.

Each Lady to Raise

Huge Sum of Ten Dollars
Next came the all important question of
finances, now "How should it be done?", but

"How could it be done?" The members were
not chosen for their financial or literary
qualifications, but for their personal qualities.
Some were women of independent means;
others earned their living by working in the
factory; there were some whose husbands
had an average daily wage, one whose husband received only one dollar a day; and one
who had no pin money to call her own. Each
member pledged $10.00, or more if possible,
which she must earn each year.
With the exception of two generous gifts,
practically all the money was raised in the

one, small village of Granville in five yars. In

November 1901, the building was completed
at a total cost of more than $13,000, a tribute

Mrs. Ralph Cooley

to the zeal and self-denial with which these

few women worked.
To realize how large a sum of $10 was,

propriated a small amount of money and then

had received one hundred dollars worth of
books from the state. All were placed in the
chapels in Granville and Granville Center, in

remember at that time a poimd of cheese cost
16 cents; a quart of milk 5 cents; an excellent
three course dinner at one of Westfield's best

charge of the mir\ister or some other interested person. The buildings were open one
day a week and, since accommodations were
insufficient, neither books nor people could
be carefully cared for

restaurants cost only 25 cents.

These enterprising ladies chose to make
money in several ways. One lady lived on a
farm where arbutus grew in abundance so she
sent enough to a nearby city to raise six of her
ten dollars. She also picked fruit and in the

In February 1896, Mrs. Cooley invited to
her home twelve women and laid before them

evenings knitted pairs of mittens. This was
Mrs. Alice Carpenter.

her hopes. The Granville Library Club, with

Mrs. Cooley as its President, was immediately
organized and its purpose distinctly stated: To

Mrs. Clara Wilcox had boys collect blueflag,
which she cleaned and sweetened and sold in

erect a library building containing a library and

packets for 5 cts. This proved very profitable.
She also knitted bed socks and mittens.
The president, Mrs. Ralph B. Cooley, who
raised strawberries, sold the extra berries. She
also exchanged one of her husband's over-

reading room and also a room provided with
suitable attractions and amusement for both
young men and young women.
The original members were: Mrs. Ralph B.
Cooley, President; Miss Nellie C. Noble, Vice
President; Miss Cora A. Noble, Secretary and

coats for a neighbor's crop of crab apples.

16

�These she sent to New York and realized over

offered to give $5000 for the library if the town

thirteen dollars for the project.

would give a Uke amount, which would as-

Miss Ann Noble and Mrs. Neil Gibbons
sold ice cream every Saturday afternoon.

sure that the entire amount for the building
and its furnishings would be available.

They also made lemonade for the local ball

The ladies decided to raise as much money
as possible from subscriptions from citizens.
They also contacted former residents and
their descendants. The Ubrary was at last a

games.
Mrs. Cettie Huddleston made popcorn
baUs to the delight of all the little boys.

possibility.

Mrs. Silas Root had an unused field plowed
and planted to turnips which she sold. The
yield more than covered her pledge. She also
made and sold doughnuts.

Two houses and various buildings had to
be removed so that the library might be buUt
on its present location. The building was
started in 1900, construction finished in

Mrs. Nellie Noble, a talented painter, took
orders for calendars to raise her $10. Her
sister.

November 1901, and it was furnished, stocked with books, and opened on February 22,

Miss Cora Noble, laundered fine lace

curtains and made jellies.

1902.

Mrs. Emma Barlow made money doing
housework for a neighbor.

In June, 1950, the club celebrated the anniversary of the start of the actual building of

Mrs. Hattie Oysler, who joined soon after
the Library Club started, made carpenter's
aprons. She also made and sold clam chowder

the library by an "Open House" for the town.
The same year the club and the town joined

to the men who worked at the factory.

Mrs. Emma Holcomb, another woman who
was not a charter member, made money by
doing her own washing and ironing and by
"going without things." That was the key to
the whole situation. It meant self-denial for
future general good.

The club as a whole was also busy. In
November 1896 a fair was held, the first of 25
years, which brought in $500. The president

gave a beautifully dressed French doll for
which a great number of tickets were sold to
guess the doll's name. The name proved to be
"Celia" (the president's mother's name) and
fortunately the doll was given back to the sold
at auction. Three times it was sent back to be
sold again and it netted $112.
After trying various ways to raise money,
they concentrated on the November fair and
for many years they were famous for their
November Fair and Chicken Pie Supper. With
the coming of World War n the Chicken Pie
Suppers were discontinued.

Large Donation Offered
At the end of three years, the club had
banked nearly $3000. Then Mr. Milton B.
Whitney of Westfield, a native of Granville,

Members of the Library Club

17

�in a celebration at the library, honoring Mrs.

Mable Root Heruy for fifty years of devoted
and efficient service as Librarian. She began
her service when the building opened. Later,
the historical room, located in the library, was

named the Mable Root Henry Historical

Room in her honor.
Bibliography:
The Story of a Village Library, by Lavinia Rose Wilson
The History of Granville, by Albion B. Wilson
Note: This story was previously printed in South-

woods Magazine Volume IX, issue 111, September
1989.

18

�More from the Journal of Rev. Hutchinson
Oct. 11

This poor man had destroyed himself by

Clark and Miss Alice Parks both of Russell.
They were married in the Meeting House. A
large number of people were present.

drinking. He has three children, two lovely

AprU 12, 1863

Died, Mr. Charles K. Phelps of Huntington
at the house of Mr. Wm. Branly of Russell.

daughters 15 and 17 and a little son 10 yrs. of

Sunday evening, I married Rev. J.D. Pulis of
N.Y. City to Miss Sarah Jane Dukensan of

age.

Russell, oldest daughter of Deacon

Nov. 7
Nina Maria Lezen, daughter of Joel Lezen,
Russell, aged 6 years.

Wm. L.

Dukensan. They were married in the Meeting
House. Brother Dukensan and family
together with Mr. Pulis are going tomorrow
to the state of Illinois. Mr Pulis is going as

1865
Ettie Kendall, congestion of the lungs, aged

agent of the Travel Society.

4 yrs.

Feb. 18, 1864

May 3

Married this evening Mr. Eli A. Cross and
Miss Emily A. Nye at the house of the father

Henry Parks, fever, aged 43

of the bride, Mr. Clark Nye of Blandford. The

Oct 17

bride and groom were both of Blandford.

Hattie Jane Kingsley, aged 1 yr., died
Springfield 1864, daughter of Wm. Kingsley

June 11, 1864

and Emily.

Mr. Horace Larramee and Miss Margaret
Camier, both of Becket. French Canadians.

Oct. 1865

A Mr. Leonard in Hanson, funeral at house
and the manner of commitment of the Old
Colony Baptist Association.

lin married. Both of Russell.

Oct. 1865

Sept. 25, 1864

Aug. 31, 1864
Mr. George W. Frost and Mrs. Clarice Ham-

Middleboro, a man whose name is forgot-

Married Mr. John M. Cannon and Alletta A.
King, both of Russell.

ten.

Nov. 19 (Sunday)
Dr. David Hall died of old age, 81,

Oct. 16, 1864

Married Mr. Elihui Lloyd and Miss Delia
Holcomb, both of Montgomery.

Bridgewater.

Mrs. Charles Pratt, aged 64, congestion of
lungs, Bridgewater.

May 15, 1865
Edward A. Allen and Miss Joseptha M.
Standars, both of Huntington.

Marriages performed by Rev. Joseph Hutchinson while
minister of the Baptist Church at Russell, Mas-

April 18, 1865

sachusetts in 1863 and 1864 as listed in his diary and

Mr. J. W. Gibbs and Miss Olive Parks, both

copied by F.A. Hutchinson.

of Russell.

Feb. 28, 1863

July 5, 1865
Mr. Wilber S. Sampson and Miss Caroline
Allen, both of Huntington, Mass.

Married Mr. John Clark and Miss Frances
Miller, both of Russell. Were married at my
house.

Jan. 1, 1865

March 1, 1863

C.B. Hutchinson and Miss Laura Holcomb

Sunday evening, married Mr. Chester W.

of Russell (J.H.'s own son)

19

�Oldtime Westfield Verse Vignettes

The Family Trolley Rides
By Gordon Hawkins
Oftentimes in summer
When the heat was bearing down.
We'd take a family trolley ride
And leave the sultry town,
To "get a breath" of evening air

And just a nickel for the fare!
Sometimes up to Pequot Park
The trolley bore its load.
At other times to Huntington
Along the river road
We'd thunder through the summer night
Swifter, it seemed, than swallow's flight.

Kid's favorite seat was just behind
The burly motor-man.
The boys liked that because they'd see
Just how the trolley ran.

Not only that. ..with rush of air

We "rode the wind" when we sat there!

20

�But Ma and Pa preferred by far
The seats not so exposed

Ma didn't like disordered hair,
(So Pa and I supposed).

And so we'd ride the evening throughWhat better could a family do.
When but a nickel was the fare?
Long gone now are the trolley lines,
The tracks have disappeared
No more the evening trolley ride
To families so endeared.
But one can still remember well
Their rumble and their roar
And the sharp warning of the bell
At twenty miles or more!

And even now I faintly smell
The tobacco fields at night
IDuring the growing season

Fragrance of rich delight!
And even now I seem to hear

The grasses by the track
Swish, as the trolley passed along
To old Springfield and back!

21

�Growing Up On a Farm
(An interview with Ralph Pomeroy, who was horn Feb. 1, 1903 in Westfield)

was bom on the old Pomeroy homestead
which is located in the
northeast comer of Westfield. Now it is called
East Mountain Rd.

The doctor came and said that I had to have
an operation. He said that he would go home
and read up on it and be back in the morning
- that I had appendix trouble. He came back
the next morning. "Mother, clear the table get boiling water - rip up an old petticoat."
"Father, boil up knives and scissors. Stand
right there - hand me what I need." Busted
appendix - gangrene! Four inches of intestines taken out and whatever. No dmgs like
today. They got the job done! Doctor said, "I
don't think he'll live, but he may." Oh yes! I

I

in Owen District,

Father farmed there the first three years
after he married. The place was sold to settle

the estate.

West Suffield, Conn.
We then moved to West Suffield, Conn.,
where may father was going to get rich growing tobacco. Our place was only a short distance from the village store, and the first I
remember was walking to the store with
Mother, and Mrs. Brigbee gave me a lollipop.
She was my first girlfriend, for I am sure she
gave me something every time I went there
after that. The next thing I remember in Suffield was Uncle Frank moved in with us for
the winter. His place down the road had been
sold. So, with the help of an old-fashioned
wheel barrow, he stored his belongings in our
back room till he could find another place.
Next, I remember having to stay in bed with
a flatiron tied to my foot.

made it!

To Westfield
The next year we moved back to Westfield.
Mother said, "Was I ever glad to leave that
place!"

Dad hired a small place next to

Grandfather Higgins in East Mountain. What
I

remember there: mnaway horses, forest

fires, and rattlesnakes! I started school - first

grade at the HUl School.

Runaway Horses
First

My brother Russell

Runaway: Father raised vegetables

for market. I went with him to Holyoke with

and I were scrapping over who would have
the swing. I got pushed out and got a broken
leg. The Horse Doctor, as my father called
him, patched it up with splints, and told my
folks, "Keep him in bed two weeks," with the
flatiron tied to my foot and hanging over the
end of the bed, to keep my leg from shrinking.
The last I remember of Suffield was when
my dad was trying to choke me with a towel
with some terrible smelling stuff (ether) on it.
That's all I remember. Mother told me the rest.
In those days - no telephones. If you wanted
a doctor, you rode a horse or bike or walked
to the store, post office, or whatever, and
listed the call on a billboard. The Horse Doctor, making his rounds by horse and buggy,
would show up before night.

a load of vegetables on a high-seat business

wagon - one horse. We sold our vegetables
and were on the way home. The horse was a
new one and afraid of everything. A car, the
first one I had ever seen, came up behind us
and blasted on an old type hom. The horse
jumped side-ways first, swerved into the
ditch, throwing Father off the high seat. Then
it ran with lines dragging on the ground and
httle me hanging onto the seat and wondering
what was going to happen next. There were
three men in the car that had passed us. One
of them looked out the back window after
about a quarter of a mile and decided something was wrong. So they stopped - got out
and spread out just in time to stop the horse.

22

�23

�We went back - got Father down to a little

Forest Fires

brook to wash the blood off his face so he
could see, and we took off for home. Mother
thought Father had been fighting!

In a dry season, the wood-buming engines

on the railroad between Westfield and
Holyoke were always starting fires. It must
have been dry in 1908 and 1909. Both years
we lived in Owen District (what it was called
then). Everyone seemed to be worrying about
fires and rattlesnakes. When the fires got
going, they seemed to let them go up and

The Next Runaway
The following winter Mother was driving
School Bus. This was a two-horse bob-sled
with a built-on box for cover. There was room
for six on each side and two up front. We were
coming from Hill School down Notre Dame
St. hill over the railroad bridge just as a train
was going under. The engineer blasted on his
whistle as loud as possible, just to scare the
horses,

bum out, unless they got too close to the
farms; then they took plows and plowed
around their places and set backfires. There

was very little timber on the East Mountain
Range at that time, just scmb and "bum-out"

my mother said. Well, Rob and Bill

took off down the hill in a dead run. At the
comer of Notre Dame and North Elm they cut

as they called it.

Rattlesnakes! Yes!!

the comer too short. The left front comer of

They came off the mountain in dry hot sum-

the sled collided with a telephone pole. The

mers. The farmers still cut hay by hand, and

front "bob" let go, and the horses took off for

each year there were casualties: a horse here,

Frog Hole with the bob a-bobbing behind
them. I was sitting beside my mother up front
and didn't get hurt. Some of the kids in back
were banged up quite a bit. A farmer down
Union St. came bringing the horses back after

a cow there, a dog down the road, and some-

times, a

man. My dad was more afraid of

rattlers than Mother was. She killed a number

while picking blueberries. There were a lot of

due to the fires. Dad had had
more close calls while growing up.
When Dad was a boy, he had the experience
of seeing two men die because of snake bite.
In those days, there were what they called

blueberries,

a while. I don't remember how we got home.

The sled was all beat up.
The Next Runaway: Rob and Bill were on
the hay wagon, haying in Gramp Higgins
lower mowing. I was riding on the hay
wagon. We had a full load of hay and started
for the bam. I have no idea what happened.
All of a sudden the horses were on a dead mn
headed for the bam. Someone yelled to slide
off the back, and they didn't have to yell a
second time. Hay was scattered all the way to
the bamyard. I don't know where the horses
ended up.
The Last Runaway: Mother was driving
the one-horse wagon School Bus just before
summer vacation. I was sitting beside Mother
up front, going up Clay Hill. The whiffle-tree

"drifters," men of all ages, but mostly young,
who traveled around the country, working

wherever they could find work - in the summer months or longer. The Pomeroys had a
large farm at that time, so they always hired
extra help. One year one of the boys got bitten
by a rattler through his cow-hide boot and
died from the bite. Later that fall, the boys
were getting out wood for winter supply. It
came up a heavy storm, and before they got
out of the woods, they got soaked. There was
a pair of boots sitting in the back room, not
being used, so one of the boys put them on
while his dried out. Within a few days he died
of snake bite. The fang of the snake had gone
through the boot of the first boy and broken
off, which poisoned the second feUow.
My father, when he was older and farming
on his own, had a dog that would hunt out a

broke! Billy took off! Mother, hanging onto
the lines, took off with him and was dragged
quite a ways on her stomach around a comer

and out of sight! It was some time before they
got the horse rounded up. That was the last
time Mother drove School Bus!

24

�snake and bay at it. When working in the
fields, they felt safer with him around.

Over to Middle Farms, April 1910

East Mountain, 1909: First fishing

a load of furniture. We stopped for a drink of

Dad and I were on a two-horse wagon with

on my own

water at the little brook just this side of the
railroad tracks. I asked Dad, "How much far-

Opening day of trout fishing! I had fished

ther do we got to go?" I was in a hurry to see

with Father from a boat, but never trout fishing.

I

the old place they had been telling about. Dad

got up early and went to the bam at

said, "It

Cramp's. He was milking cows. I had a can of
worms and a fishpole, the kind you cut and
tie a string onto. I got

Dad said, "Watch your step. There are nails

Gramp to bait my hook.

everywhere." I was barefoot, as I remember.

was not sure I could do it right to catch a
trout. The brook was just a short way down
the hill. There was a nice pool where the water
came under the old bridge. That's where I
I

I

explored the house, two woodsheds, hay

bam (later made into a horse bam), blacksmith shop. All were falling in. Next was a
horse stable with bam floor to drive in with
hay. The hay went up over on each side, above

caught my first trout. I tried to take it off the
hook. He had swallowed it. I ran back to the

the stables. On the east side was a cow stable.

bam and had Gramp take it off. Now bait the

A gap, then a real big bam used for storage of

hook again, and back to the brook a gain. Same

feed of all kinds. In those days they raised a

hole -another trout, not quite so big. Boy, this

lot of grain crops to grind for flour. So

and baited the
hook myself this time. I figured there might
be a bigger one down below. I went down a
ways - found a good looking spot. I threw my
line in. Oh, oh! A stump! Thaf s where I lost
my first hook. I had no spare.
is something! I got this one off

for that.

much

We had to take down the old build-

ings before we could start building.

Going to School
I started school in the third grade. It

was not

far to walk, just down around the comer. One

The Up and Down Sawmill
One day my grandfather took me down to
see the old Up and Down Saw Mill he had

won't be long now, only another

mile." We got there, and I started exploring.

room, one teacher, and eight grades! Thirty or
more kids! The younger ones sat up front,
worked back according to age, with the older
ones up back.
Our first teacher was a young, stocky lady;
that's all I remember about her. She didn't
stay long, not over two years. She couldn't
take it. Next we had Mrs. Coe. Next, Mrs.
Coe-Williams, who was an older lady who

mn

most of his life. It washed out from a flood a
few years back and it is out of working order
now. But Gramp explained to me how it
worked. The water fed from a dug canal along
a sluice-way. A large paddle wheel was set at
the end of the sluice. As I remember, it sat
lower than ground level. The water flowing
into the paddle wheel turned a large shaft,
which tumed another large wheel with a big
saw. It was the largest I ever saw, and was
attached to this wheel on a swivel, so as not
to bind it as it tumed. The carriage which
carried the log along was hooked up some-

could handle the older kids a little better It
was still a problem. By toda/s standards,
they couldn't leam much. But as I look back
over the four years I was there, the ones that
wanted to leam, did, and those that didn't
give a dam, didn't.

At East Mountain we never leamed to swim
on account of rattlesnakes. My first experience: I had to leam to swim! We went to
the river. Two older boys threw me in and
yelled, "Paddle with your hands and kick

how to move slowly as the saw bit into the
log. Gramp's words,

'The old saw goes up
and down - up and down - and by and by a
board falls off."

25

�with your feet!" I leaned quick!

teacher, place us according to our standing.

To Hill School

There were two girls in front and one in back
of me. I got kidded, sitting with the girls.

In 1915 Russell

and I switched over to

Building the tobacco bam
After Hill School was out for the summer,
we were home to draw logs to Southampton.
At age fourteen years Russell and I drew logs
to Southampton Saw Mill about every day all
summer. Father and one hired man tended
crops. Another man, Ed Drake, worked all
simmer building the bam, with help from
others part time. RusseU and I drew the logs
with two pair of horses and two old farm
wagons. Always something broke down.
We were two kids, you might say, with no
previous experience logging. We leamed fast!

Prospect Hill School in Westfield, "to get a
better education," as Mother said. Russ was
in the eighth grade and I was in the seventh.
It must have been tough for both of us. I'm
sure it was for me! We were farmers. We knew
it, and the other boys knew it and didn't let us
forget it. The principal stopped the only "near
fight." That made

me mad and I lit into him.

After that they seemed to lay off pestering me.

managed to get through that first year and
passed into the eighth grade. Russell had his
troubles, too. You asked, "How did we get
back and forth to school?" We rode bikes in
good weather and drove a horse in winter
months. There was an old horse bam right
north of the school yard. We got permission
to hitch the horse there. In 1916, the next year,
Russell dropped out to help out on the farm.
I

know why we didn't get killed. We left
home in the morning at seven o'clock to East
I don't

Mountain. We loaded our two loads of logs
after a fashion and drove to Southampton.
Unload the logs. Load two loads of lumber
and bring it home. Home around seven
o'clock in the evening. The bam had to be
ready in early faU for tobacco.

I'm now in eighth grade. I rode bike fall

months. Over to Gramp Higgins winter
months. There was a one-horse school bus
that picked up what kids there were in East
Mountain at the time, probably six or eight.
(There was no schoolhouse in that section
then.) I rode the bus to the foot of Clay Hill,
got out there, walked up the hill to Hill
School, as that is where I had been going. The
bus went to Abner Gibbs School. After school
I walked back to North Elm Street to catch my
bus. Things went a lot better this year for me.
There was an attic, or loft, on the top floor. The
principal let a few of us boys from out of town
play basketball there noon hours. I had never
had a chance to play with a basketball. This

High School
I

went three months. Rode bike. No way in

sight to get boarded in town for the winter.

Father took sick

— had worked too hard

all

year. I dropped out of school to keep things
going. Russ had taken a job working for Uncle
Herb Higgins. After Christmas work, Russell
was back home from Higgins'. Russ said he
was going to get work at the brickyard. I told
him to get a job for me, too. He got back
said he got a job. The boss said that I was too
young, but I could come and give it a try. I

—

worked there all winter digging clay. It was

was something!
Come spring and baseball! They had a town

my first job for money — fifty cents per hour.

league for grade schools. I made the team, so
I was late home from school about one day a

1918

When I was fifteen in 191 8, the Army Camp
came to Westfield. Tent City, or Camp Bartlett

week when we had a game to play. I was back

— where the airport

home from Grandfather's then, riding my

now. Horses, mules

and soldiers by the thousands!! Father lined
up a few hundred horses to keep the manure
cleaned away for the summer. Had to be there
by eight o'clock and cleaned away by noon.

bike.
I finished

is

up eighth grade in fine shape! I

stood third in class on graduation. The last

two months of school, Mrs. Strong, our

26

�my set of eveners.

He built a high box body on our best wagon,

out. Only one time I broke

and Dad and I pitched manure, two loads a
day. One load we would unload at the IXiffey
place (later the Townsend place), then we
would bring the next load home.

had to borrow a set from a nearby farm to
get home. My dad was real mad. The man
promised to get a new set made up for me and
bring them over. My dad said, "You're crazy!
He'll never do it!" But he did, and all was well.
I

Afternoons we tended to farm work. Russell had taken a job working at the Baggage

1919

Station that summer.

When I was sixteen my father gave me a

After fall and Christmas wreath work, I

half-acre to grow tobacco, so I would have

carted milk to Holyoke with horses. No roads

some spending money. I was thrilled. It was
best crop ever! Some
years buyers came around early, before har-

were kept open for cars or trucks those years.
We had a long express wagon when the
ground was bare. And a double bob-sled
when snow was on the ground. I collected
milk in Russellville: Clark's, Moores',
Russells', Graves', and our own. In the Brickyard area: Goodwins', Campbells', and
Franks'. I would leave at eight in the morning
and get home at eight at night.
One day in January I started out early with
the wagon. I had gotten only half-way to
Holyoke when is started snowing
a Northeaster, they called it. I got there, unloaded my

a good growing year

—

vest, to pick out farms with better tobacco.

Well, thaf s what happened this year. Father

sold for fifty cents a pound in the field, which

was top price. Soon after we started cutting,
the worst hailstorm ever hit us

— ruined the

crop. We had to take five cents a pound.

After Christmas work was over, I carted

milk again during the winter months.

—

1920-1921
I think the tobacco did better this year.

milk, loaded up my empties, and took off for

Uncle Arthur, a trustee at the college, got me

home. The horses knew the way
no traffic
so I got under the seat. It was snowing and
blowing so hard, I could hardly see! I got
across Route 10, coming toward the brickyard
just before dark. Snow drifts were so deep the
horses could barely drag the wagon. Just
before Dolinskies' one horse fell down. They
were just done in, so 1 unhitched them from
the wagon. I had to hitch one horse to the
other to get him up. I left the wagon and cans
sitting there right in the middle of the road. I
got on the best horse, leading the other, and
came home. My dad was pretty mad because
I didn't get the wagon home. It took us most
of the next day to get the wagon dug out.

enrolled in the Dairy Course at Mass Aggie

—

—

for the winter. Requirements? Being eighteen

years old and a high school graduate. Well, I

was eighteen in three months. When I was
asked where I attended high school, I told the
truth: Westfield

Got through with high marks.
Lined up a job working for the state, testing
cattle. I was on the farm that next summer.
After Christmas work, I took a job testing
cattle all winter. I bought a new Model T the
basketball.

spring (1922) for 625.00 dollars.

On the farm
Summer and fall of 1922, 1 was nineteen. In

Mud Season

late fall. Father had a good hired man. I got a

—

Mud season in the spring could be the

caU from the state
testing. Things seemed
to be going fine until January. I was testing
down in Marlboro. I got a caU from Mother

worst. Slow going and terrible rough roads.
In one way I liked it the best.

High School! I had a great

winter. Spent a lot of time in the gym playing

A few of the Red

Speed wagons and cars would try to make it
from Holyoke to Westfield. But quite a few

January 6. Father was bad. I got home the next
day on a Saturday. Dad died the next day. So
it was back to the farm for good. You asked
about Norman. He had one more year of high

got stuck in the mud. I would get a chance to

earn a little spending money pulling them

27

�school. Then he was home. We kept the farm

going for Mother until she remarried. Nor-

man was with me one more year until Mother
left.

The Grange
In 1923 we all joined the Grange

— the best

thing for all. We got out and met people; all
three of us worked up through the offices and

The best experience ever for farm
Thaf s when, as you say, we started

Master.

boys!

going out

— always something going on.

No one had money in those days to spend
on entertainment and such. In the Grange we
made our own. We had plays, minstrel shows,
outings of all kinds in the summer. We had
trips with two or three cars to the seashore.
Riverside, the Mohawk Trail. CARS made this
possible. All of a sudden everyone had cars,
and that was the fad, to go places.
Of course we had a new Grange Hall to
build. We used the old schoolhouse on South
Maple Street, a three room school. I worked

Ralph Pomeroy,

one winter taking out partitions, a large
chimney in the center, ripping up flooring. In
all

fact, it was large brick shell

Blandford Fox Hunt, 1926

when we started

ting ice, chopping wood, digging potatoes,

rebuilding from the bottom up. Mixed cement

hoeing com and others; picking potato bugs

by hand for the cellar. New floors, walls, and
ceilings. I started in the fall with Harry Belden, ripping things out, then building. Then
Bill Townsend helped plastering in spring
months. Of course, I milked the cows night
and morning. Enough on Grange! I could go

off potatoes

— didn't
I

like that (no sprays).

After the World War they started coming out
with better farm equipment, if you had the

money to buy.
if

Sunday school at Wyben Chapel was a must
Mother had her way.

on.

Hunting

You asked about working a lot when
young. You don't realize, in those days farm

I went with brothers some, but I hunted
more by myself. Russ and Norman went to
fox hunts and hunted deer mostly. I started

folks had to grow a family as well as crops to

make a "go" of farming. Without young folks
to help out, they would never make it. I knew
of no farm in our neighborhood that was

coon hunting with Dad at eight years old. I
had coon dogs for two years: Reuben and Ted.
VanDuzen poisoned them. We had no more
coon dogs while Father lived.
I had had just enough of it. I had to have a
coon dog. So the first money I got together
after Dad died, I went to Tennessee for a coon
dog: Old Rock. I was never without a coon
dog from then on until the last five years.
During the 20's and 30's coon hides paid taxes
at times when no other money was available.

making a living farming without young folks
to help out.

begged my dad to learn to milk at eight
years. From then on
into everything. To
harness a horse, I had to have a stool to stand
I

—

on. I worked with horses for thirty-five years
until we got our first tractor.

All farm work at that time was mostly hard

work. The same as our grandfathers did; cut-

28

�Later on I took up wildcat hunting, the most
interesting of all.

the promise we would pay for any damage,
that was the beginning of the Church League:

Training good hounds was my ambition. I
had the best for many years, and sold many

Southampton, Easthampton, Westhampton,
and two or three teams from Northampton.
That lasted two years; we then went to the
Valley League. That lasted a number of years.
We got in college boys from other towns
Southampton, Easthampton
and came up
with good teams.
After baseball in Southampton, I switched

hounds for good money.
Sports

—

Marion, to try and answer your question, I
always liked sports, baseball probably first,
from the time I could throw a ball. I remember
my first "boughten" glove. It was a hard
thing, not much better than the old mitten I'd
been using.

—

to Westfield in the old Valley League, playing

with the First Church team. We never did win
the championship there but had a lot of fun.
SoftbaU after that!

After I got back from Amherst (spring of
I took our horses and dumpcart to
Southampton and, with the help of a number
of ball players, drew clay for the first ballfield
in Southampton. It was up just this side of
where the school is now on Pomeroy Meadow
Road. We lined up the base-paths, dug them
out, and filled in with clay. We built a backstop and were in business. I played there
many years, mostly on Sundays. Dad would
let me take off if there was no hay to get in.
Basketball in Southampton started about
the same time. They had never had basketball
there before. Stanley Howlett and 1 with a few
others talked the town fathers into letting us

1921)

Going out when young
You don't get very far on foot, and thafs

how it was until I got my Ford in 1922. Then
was on wheels. I started, as I said, with
Grange. Next came square dancing (First
Church), the First, in Southampton. The first
few times I would sit up in the old balcony
and watch. I learned all the dancing by watching until I got up the nerve to ask anyone to
dance. An older lady asked me if I would care
to dance. That got me started. For the next
you know
we wore out a lot
eight years
of shoe leather!! I loved to dance!
Well, Marion, thafs all for now. You can
take over from here. You liked to dance, too!
I

—

build shields or whatever to protect the win-

dows in the old town hall for basketball. With

29

—

�Deer Hunting in West Granville
1924-1934
I

am thankful that I never shot a deer in

famous madam from Holyoke can never be
told. There was also another restaurant
owner, whose name I can't recall, but whom I
do not want to overlook. His restaurant was
located near the comer of State and Main
Streets in Springfield and called The Handy
Lunch. No one will ever know of the gifts of

West Granville. Herd control would not excuse the guilt feelings coming from killing
one of these beautiful animals. As a matter of
fact, there were not many deer In this area
during the 1920s. Never- the-less, deer hunting brought me to the home of Charles and
Mrs. Sheets, and these two people are the
reason for my wishing to have the readers of
Stonewalls know them through a bo/s eyes,
and then reflecting on their lives as an older

meals he gave to former customers who became jobless during the depression. His son
became an attorney and hopefuUy will learn
of this tribute to his dad. Then there were Mel
and Mull, two characters from Holyoke,
whose stories of hunting with their bird dog
Nellie gave us many an interesting evening.
For years I believed their tale of hand feeding
ducks at Forest Park in Springfield. As the
ducks came close, Mel or Mull would feed
with one hand and grab the ducks neck with

man.
The first week of December was "Deer
Week"; open season on both bucks and does.
I never knew how the Sheets' farm became
"the place to be" during that exciting seven
days. I came there with my father. Lew Grid-

known sportsman and state champion trapshooter. Other friends from the
Springfield area were always with us. I
ley, a well

the other. Their graphic description of the

"catch" seemed so simple that I wondered

remember the ride, first to Westfield, then
South wick and finally the long upgrade ride
to the Granvilles. The Sheets farm was on a
dead end road leading off from the Tolland
Road which lead toward the Hubbard river.

why we ever bought chicken when ducks
were so easily available. Many years after I

Usually there were from six to twelve men
staying for all or part of the week. I'm certain
now that the evenings of sociability and the
home cooked food, not the promise of a deer,
kept the men coming year after year. A few

Bed time was seldom later than nine
o'clock. The bed rooms were cold but never
mind; we had three resources found in most
country homes of that era. They were a
feather bed, a quilted comforter and a

names that I remember: George Rice, City

"Thunder Jug" under the bed.
Breakfast was on the table by six o'clock
and it was food good for a long day in the
woods: meat, potato, eggs, homemade bread,
and homemade doughnuts. Then, as we were
ready to leave, a generous lunch would be

had the opportunity to test a wild duck's
reaction and found it far quicker than the

human hand.

Treasurer of Springfield, Charles Vining from

Longmeadow who was reputed to be an heir
to the Absorbine fortvme, Eddie Olds from
Southampton, whose talent for converting
apple cider into something stronger was well
known during this period of National
Prohibition, and Bob Doolittle, who operated
the Puritan restaurant on Winchester Square
in Springfield. He owned one of the first
automobiles in the city, a Knox, manufactured
not far from his place of business. Sue Hobbs,

ready.

As for the hunting part of my recollections,
I'm sure that I expected to see a deer over
every stone wall and behind every juniper
bush. Sadly, I never did, but I do remember
enjoying the hike along the road past the
Sheets' farm and leading toward Otis. Today

my uncle whose story of association with the

30

�it

must be a favorite ride for cross country

several weeks I was their guest, but doubt if I

every picked enough berries to make my visit
worthwhile as an
employee.
A

vehicles.

Also, time has brought into true perspective

enormous amount of preparation and

granddaughter of the Sheets' often came to

hard work that went into feeding and housing
a dozen or more men. In those days there were
no short cuts like store bought food or disposable dishes. How well I remember the
meals, but I have no recollection of the after

help with the picking. 1 remember her as a
pretty teenager and a far better berry picker
than I. Also, there was another girl named
Leona who I recognize as the sister in the
article on page 22 of the fall issue of Stone
Walls. There was a visiting student minister

the

meal clean up duties. I know that Mr. Sheets
helped in the house but he had bam chores to
take care of, so the burden of after meal work

mentioned in the same article. Some years ago
I met a brother of the Sheets girl mentioned
above. He had a camp in New Hampshire
where I resided at the time.

was mostly the responsibility of Mrs. Sheets.
At that time I would estimate that she was
more than sixty years old. I have always mar-

All of us are now seniors and some are no

longer with us. If at times during our lives we

veled at her capacity for hard work.

A final event marks the end of my association with Mr. and Mrs. Sheets and will indi-

found ourselves working harder without
complaining, then perhaps in our subcon-

cate the compassionate side of their character.

scious minds there was the example of this

One summer, perhaps 1933 or 1934, I was

kindly couple.

without work and I asked Mrs. Sheets if I
could come and stay and pick blueberries for
my board and room. They agreed and for

Kenneth C. Gridley
Little River, So. Carolina

Iggs for
Barred Plymouth Rocks.

—

Pure blood, selected stock not inbred.
Eggs carefully attended to. 50 cents per sitting.
This is one- half price charged by fanciers.

31

�Family Values
By David Pierce

When people ask me why I like trains, often

a Model

A Ford as Carl would travel to meet

just stare blankly, not for lack of an answer,

the boys when the pusher was taken off out-

but because so many feelings and memories
come flooding in that I find it very hard to
sort; to say what one thing triggered my en-

side his store.

during interest in this particular form of

ence?

How could you not be
enamored of these beasts when such close
encounters were part of your everyday exist-

transport. It;s almost a family tradition, positively Pavlovian; love of the railroad

Carl Pierce met his death at the age of 60

as

right outside his store when he was struck by

close to genetic among the Pierce family as

a train during a blizzard on Feb. 8, 1945. Ad-

can be achieved in the natural course of

ding to the irony was the fact that his

things.

daughter, Janet was riding that very train,

is

My great-grandfather Carlton, died a

scheduled to stop in Pittsfield, returning
home from Wheaton College. These events,
however, did not seem to diminish the inter-

peaceful death at the age of 83 in the foyer to
his back porch on his way to watch the pas-

Clerk, and his son-in-law. He never made it,

and love of the raiboad among his
children and succeeding generations. To the
contrary, his was an heroic exit; unloading the

as Nelson had reported not seeing him at his

mail during a raging snowstorm; a vital link

post that evening.

in the solemn duties of the U. S. Post Office.

My grandfather, Carl Pierce, ran a coal and
feed outlet across the tracks from his father's

Three workers on the tracks in Hinsdale that
night had in fact been struck by the offschedule passenger train. Yet, to this day I
can't imagine a member of the family not
pointing out the passage of a train to a child.
The first photo, while staged (the boys
didn't really hand-shovel carloads of coal)

sage of train 40, as he did each evening to

est in

wave at Nelson Earle, Railway Post Office

home in Hinsdale where trains were a large
part of the daily routine of business. Coal and
bulk grains arrived by rail, as well as postal
cars, which Carl held the contract for loading

and unloading. Of course, Carl knew all the
trainmen, and when he had his sons,
Wadsworth, later to be my father, and Dough
in Pittsfield to help him load supplies, he
would arrange for them to hitch a ride on a
pusher engine to Hinsdale, where they would
stand in awe on the swaying deck of the en-

shows a lot of the time. Besides the now-gone
array of railroad structures in the background, the leather aviator helmets and the

on the coal pile at left,show
these lads were also enthusiastic about a

flights jackets

mode of travel new to the scene, the

gine cab, surveying a dizzying array of valves

aeroplane. While we spent a lot of time watch-

and gauges as the fireman labored to shovel

ing trains, I don't recall my father ever taking

nearly a ton of coal through the 'butterfly

me to an airport to watch planes.

doors' during the six-mile climb up the

The next generational recording of involvement with the railroad is in the West

mountain shoving hard on the rear of a
wooden caboose. The pushers would come

Springfield yards in 1953. This one is of me.

&amp;

The locomotive has been condemned to

Albany profile. The ride took about 30
minutes, the same amoimt of time needed to

scrap, evidenced by the missing headlight, as

off in Hinsdale, near the top of the Boston

had thousands of sisters nationwide during
this period. As the decline of steam began to

ply the roads of the day (15 mins. in 1992) in

32

�33

�creep into my father's consciousness during
these busy years of starting a family, he
wanted to seek out the last of this disappearing breed. He hoped to have me experience

day.

the magic of these wondrous machines, but

haven't developed a technique to get cab
rides, but we always note the passage of
trains, hi this instance, about 4 years ago, my
cousin Steve, and his son Tom, exuberantly
hailed the presence of Amtrak's Lake Shore
Limited just west of Boulard's Crossing
bridge which marks the highest point (1495
ft.) on the B&amp;A line. This is also in Hinsdale,

Now, while I have no children of my ov^,
there are occasions when I find myself track-

side with a member of the 'next' generation. I

the magic had been drained away with the
last of the boiler water, and final dumping of
ashes. I found plenty to fascinate me, however, out on the mainline, as the newly ac-

quired and elegantly painted streamlined
trains raced by. These 'new' diesels are now
as much objects of wistful nostalgia as their

steam ancestors, having been replaced 25
years ago with today's boxy-looking locomotives. Ehiring this period, my father, as had his

about three miles from the former location of
Carl A. Pierce &amp; Sons fuel and feed company.
Tom's excitement when he sees a train leads
me to believe he'll be watching them for many
years into the future, no matter what technological changes my take place in the mean-

father before him, would arrange cab rides for

me. Using in these instances his press card
rather than business contacts to elicit the
hoped-for engineer's-eye-view, he has written many pieces sympathetic to the railroads
over the years. A 1955 trip dow the New
Haven Railroad's 'inland route' from

time.

Unlike many families with a rich lineage of
railroaders, we've not a one; it's perhaps because of the disassociation that we've always

Springfield to Grand Central Station in New

been fans.

York City began a series of father-son train
trips 'just for the ride' which continues to this

34

�Once again we delve into the files of Wadsworth R. Pierce of Hinsdale, for this 1967 Springfield Republican account:

Hinsdale Gold Rush
for although Sutphen admitted being part of

Hoax Of 1897 Kept Coirnty Agog

a hoax, most evidence indicates he profited
little by the maneuver. It was through his

For 2 Hectic Years

—

HINSDALE This central Berkshire community has had more than its share of strange
occurrences during its up-down-and-up
again history, but none more melodramatic,
unbelievable and still mysterious than the
"gold rush," which started out with rumors
and whispers in 1896.
It exploded into full bloom the following
year with the organization of a gold mining
company, the sale of $30,000 worth of stock,
the construction of mining buildings and the
installation of machinery. Hundreds of
people, including generally-suspicious
newsmen, were among those who lost their

insistence, however, that the golden ball kept

rolling for so long.

Other participants who were in on the
ground floor include an apparently wealthy
couple from Springfield, Mr. and Mrs. George
H. Page, and an itinerant oil man named
Davis, who was known in Hinsdale as
"Rattlesnake Bill."

Page, who was apparently a victim of the
elaborate scheme rather than a perpetrator,

went on to become president of the Alpha
Mining Co., which set up operations on the
property of the late George M. French on East
Washington Rd. Buildings were constructed,
machinery installed and $30,000 worth of
stock was sold at $5 a share. About the time
the actual mining began, Sutphen, who had
fled from town, made his last-minute confes-

savings.

Amazingly enough, the company's
"boom" lasted more than two years on sheer
promises.

None of the stockholders ever

received a dividend.

A few oldtimers, still

sion.

living in the area, recall the excitement, but

Public confidence in the operation
remained unshakable during the first quarter
of 1899, for on March 16 of that year the old
Pittsfield Sun referred to the mine as "a siire,
safe and thorough business project with suf-

are vague on details. Their versions of what

happened conflict somewhat.
A definite hoax was perpetrated, but the
records, old newspapers along with word of

mouth reports, differ regarding the identity of

ficient stock to

the gmlty parties and their degree of involve-

enable the management to

erect a large well-constructed building."

ment. It is a matter of record, however, that all
but two or three persons involved were sin-

A letter to the editor of that newspaper
about the same time says that eight tons of
material was put through the test plant of
Prof. Sutphen of Glens Falls, N.Y., and that
George H. Page, president of the Alpha Min-

who poured out everything
they owned, certain their money would be

cere residents

multiplied many times.

The lid was slammed shut on the "gold
mining project" in 1900 with the dramatic
death-bed confession of Prof. John E. Sutphen
of Glens Falls, N.Y., one of the principals.

when the tests were
made.
"The Alpha Mining Co. has unhmited
ing Co., was present

quantities of this material, thus guaranteeing

Sutphen, who made many gold assays, admitted at the end of his life that his estimates
were false. His assays ranged from $15 to $100
worth of gold and even some silver in each
ton of ore.

absolute and long-continued success to the
project and satisfaction to the fortunate stock-

holders."

'This writer has had the pleasure to see
with his own eyes and handle with his own

An unsolved mystery remains, however.

35

�up a rock, which the Prof, assayed conservatively at $40 a ton, so a company was formed

hands the beautiful samples of gold and silver
which Mr. Page brought back from Glens
Falls. The management is earnest and confident." The letter, printed on the paper's
editorial page, was signed "A Well Wisher"
Soon after Sutphen's death-bed confession
that he was part of a hoax, the bitter stockholders disbanded, the company folded and

to mine it."

Entering the gold rush spirit, a Sunday
Morning Call reporter wrote of the Hinsdale
gold fields, "You are shown lumps of rock so
rich you might walk away with a fortune in
your pockets. When you 'wash' your hands
in the sand they become gold plated."
At the Berkshire Athenaeum there is a letter
from Prof. WV. Crosby of Massachusetts Institute of Technology dated as early as Feb. 28,
1898, which exposed the whole operation as
worthless. Crosby said that a sample he had
examined contained no gold and was probably "of no economic interest." This letter was

the land was sold for taxes.

Word of gold in Hinsdale began as early as
1896, for in a bulletin of the U.S. Geological

Survey, an item dated Aug. 15, 1896 stated:

"George M. French has a number of men excavating on his gold find preparatory to final
exanunation by Prof. Southpen of Albany.
(Southpen is an apparent misspelling of Sutphen.) Mr. French still has hopes and flatter-

apparently not circulated.

The boom continued until after the turn of
the century, and for two years farmers forgot
to farm, believing their east pastures rested on
24 karat mine fields and gold bearing sand lay

ing offers as well."

According to a report from The Berkshire
"Near the Alpha Mine a Brooklyn
lady owns a 100 acre farm, which also had a
stream. After the professor's assay, she
formed the River Bend Mining Company and
was said to have turned down an offer of
Traveller,

in their barnyards.

Although Prof. Sutphen died just before the
operation crumbled. Rattlesnake Bill and Mr.
and Mrs. Page just disappeared. There are no

$100,000 for it. Her property was so highly
regarded that even the canny West Pittsfield

written accounts of where the Pages went

from Hinsdale, but it appears they put all
their money into the mines. About 30 years

Shakers invested $6,000 in the project."

Oldtimers also recall that there were diggings about the same time on Tully Mountain
Rd. between Hinsdale and Pittsfield - venture

later a resident contacted the Pages in

New

Mexico.

which Rattlesnake Bill set up and which at-

Most Hinsdale residents today are vaguely
aware that the community was once the scene
of a gold rush, and only a few oldtimers have
any idea what part of the community was

tracted many investors. There too, a building

was started before the truth was known.
The Berkshire Traveller account of what happened is - 'Tage organized the Hinsdale Mining and Milling Company, brought in the
mysterious Professor Sutphen, and named
Rattlesnake Bill as mine superintendent and
promoter To bolster the gold rush when interest seemed to flag, he called on a kind of
off-stage voice he identified as 'California
Jack O'Brien, a world famous authority.' His
Hinsdale lode was called the Alpha Mine, and
profits of $1,000 a day were predicted from

involved.

Despite the fact it is rough walking from the
road into the mine shaft, 82-year-old Munroe
F. Watkins, who has lived in Hinsdale since he

was three, accompanied this reporter through
brush and trees and over fences to the Alpha
remains. In its heyday the mining firm constructed a large "L" shaped frame refining
building near the shaft behind the nowboarded up French home. The terrain was
then an open meadow, Watkins recalled, but
it has since been reclaimed by the forest. Trees

the workings.

"All at once, people began finding gold on
every side. Prof. Sutphen assayed it for them,
quoting impressive figures. A Pittsfield native, while fishing in a brook in Peru, picked

nearly a foot thick grow inside the stone foimdations. These stones and bits of rusted

machinery hide the evidence of a most

36

�Bill and Prof. Sutphen are as familiar to him

elaborate confidence game.

Watkins and other residents nearby say

as Babe Ruth. He says that Sutphen collected

there truly is a trace of gold on the land; in fact

money from the operation, but he feels the
Pages were honest victims.
Another veteran Hinsdale native is William
Doherty, who will be 80 in July and now lives

shiny flecks can readily be seen in the
sunshine. Appraisals made since Alpha collapsed, however, reveal there is only about $3
or $4 worth in a ton of ore, a figure that would
not cover the cost of mining and refining.
its

at 39 Fairfield St., Pittsfield. He particularly
recalls the Tully Moimtain mining operation

because that was near his home which was
then on Hinsdale's Curtis St. He, too, recalls
the names of the principals, the excitement of
it all, but is somewhat vague on the details.

Watkins, who has been a dairy farmer most
of his life, was about 12 or 14 years old during

the get-rich-quick years, but he vividly recalls
the excitement. The names Page, Rattlesnake

The foundation of the Alpha Mining Co.

37

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Serving the people of Huntington
for over 35 years

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Buffington Hill Road

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(413) 238-5548

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^B^BI

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(41 3) 238-4433

GATEWAY
—AUTO PARTS—
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ROUTE 20, HUNTiNGTON, MA 01050

Huntington Road
South Worthington,

MA

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Tel. 562-4411

65 Franldin Street • Westfield, Mass.
Call Toll Free
(41 3) 667-31 01

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Proudly serving the Hilltowns
for over 20 years.

�Proprietors: Art Muller

and Janice Haywood

Comers Grocery
Bradford P. Fisk, Inc.

Suppliers of food, drink

and friendship
for over 20 years
at the Four Comers

Worthington,

MA 01098

413-238-5531

Middlefield
General Store

SkyUne Trail, Middlefield, MA 01243
Groceries • Beer &amp; Wine • Lottery

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A Little Bit of Everything

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Catering for All Occasions
'Uptown Cuisine at Hilltown Prices'

North Road., Westfield,
413 / 562-4778

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Route 20, Huntington

•

667-8806

�For the most in personal computing

Dr. Mark Birrell
Dr. Herbert Fischer
179 First Street
Pittsf ield,

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West Springfield, MA 01089

Century Village

MA

413-736-2112

Tel. 442-4864

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�— Editorial Board —
Barbara Brainerd
Natalie Birrell

Harry Bishop
Helena Duris
William S. Hart
Ellie Lazarus

Louise Mason
Doris Wackerbarth

Grace Wheeler

— Friends —
Mr. &amp; Mrs. Philip Ives
Mrs. Carl Knittle
Mr. &amp; Mrs. Donald Ives
Barbara Bush
Edna Hart

May Anderson
Anna Rheaume
Mr. &amp; Mrs. James Gilman
Frank Andras
Gustave Suhm
Eleanor Tortolani
Alta Crowley

�"Building a stone wall seems to he a craft
reserved for the rare artist who can place
the right stone atop another and have them
stand forever."
Charles McRaven, "Building with Stone"

—

STONE WALLS

NON PROHT ORGANIZATION
U.S. POSTAGE

Box 85
Huntington, Massachusetts 01050
Vol. 19 No. 3

PAID
Huntington,

MA 01050

Permit #1

Winter '92-' 93
Mrs. Dorothy M. Miller
15 North Rd.

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              <description>An entity primarily responsible for making the resource</description>
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            <description>An entity primarily responsible for making the resource</description>
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            <description>An unambiguous reference to the resource within a given context</description>
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            <description>A name given to the resource</description>
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            <description>The topic of the resource</description>
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            <description>An account of the resource</description>
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            <name>Creator</name>
            <description>An entity primarily responsible for making the resource</description>
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            <name>Date</name>
            <description>A point or period of time associated with an event in the lifecycle of the resource</description>
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                <text>ca. 1950?</text>
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            <name>Publisher</name>
            <description>An entity responsible for making the resource available</description>
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                <text>Bartlett family</text>
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            <description>Date (often a range) that the resource became or will become available.</description>
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                <text>2024-02-28</text>
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                <text>Box 3b</text>
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                <text>Worthington - Worthington Corners</text>
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              <description>An account of the resource</description>
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              <description>A summary of the resource.</description>
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                  <text>Series of photographs taken, mainly in the 1940's to the 1960's depicting family life. Many photographs taken near Worthington Corners.</text>
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              <name>Creator</name>
              <description>An entity primarily responsible for making the resource</description>
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              <description>An entity responsible for making the resource available</description>
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                  <text>Worthington Historical Society</text>
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              <description>A point or period of time associated with an event in the lifecycle of the resource</description>
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              <description>Date (often a range) that the resource became or will become available.</description>
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                  <text>2002</text>
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          <name>Original Format</name>
          <description>If the image is of an object, state the type of object, such as painting, sculpture, paper, photo, and additional data</description>
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              <text>Still Image - Black and White Photograph</text>
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        <name>Dublin Core</name>
        <description>The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/.</description>
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            <name>Identifier</name>
            <description>An unambiguous reference to the resource within a given context</description>
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                <text>2024-015</text>
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            <name>Title</name>
            <description>A name given to the resource</description>
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                <text>Bob (Robert Eugene) and Dick (Richard A.) Bartlett photographed during childhood</text>
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            <name>Subject</name>
            <description>The topic of the resource</description>
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            <description>An account of the resource</description>
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                <text>Five glossy snapshots showing Bob and Dick Bartlett during their childhood, circa 1940.  They were the children of Robert T. and Sarah Lane Bartlett and lived at the Spruces at Worthington Corners where several of these photos appear to have been taken. Robert Eugene Bartlett (1936-2022), Richard A. Bartlett (b. 1938)</text>
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            <name>Type</name>
            <description>The nature or genre of the resource</description>
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                <text>Still Image</text>
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            <description>The file format, physical medium, or dimensions of the resource</description>
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                <text>five snapshots of different sizes, smallest: 1.5" x 2.5", largest 4" x 6"</text>
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            <name>Creator</name>
            <description>An entity primarily responsible for making the resource</description>
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                <text>unknown</text>
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            <name>Date</name>
            <description>A point or period of time associated with an event in the lifecycle of the resource</description>
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                <text>One dated 1943, others undated but around same time</text>
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            <name>Publisher</name>
            <description>An entity responsible for making the resource available</description>
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                <text>Sarah Bartlett</text>
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            <name>Date Available</name>
            <description>Date (often a range) that the resource became or will become available.</description>
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                <text>2024-02-28</text>
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            <name>Is Part Of</name>
            <description>A related resource in which the described resource is physically or logically included.</description>
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                <text>Box 3b</text>
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            <description>The material or physical carrier of the resource.</description>
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            <description>The spatial or temporal topic of the resource, the spatial applicability of the resource, or the jurisdiction under which the resource is relevant</description>
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                <text>Worthington - Worthington Corners</text>
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            <name>Mediator</name>
            <description>An entity that mediates access to the resource and for whom the resource is intended or useful. In an educational context, a mediator might be a parent, teacher, teaching assistant, or care-giver.</description>
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                <text>db created item 2024-02-28</text>
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          <name>Original Format</name>
          <description>If the image is of an object, state the type of object, such as painting, sculpture, paper, photo, and additional data</description>
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              <text>Still Image - Black and White Photograph</text>
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        <description>The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/.</description>
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            <name>Identifier</name>
            <description>An unambiguous reference to the resource within a given context</description>
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                <text>2024-014</text>
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            <name>Title</name>
            <description>A name given to the resource</description>
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                <text>Cephas Thayer</text>
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            <name>Subject</name>
            <description>The topic of the resource</description>
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            <description>An account of the resource</description>
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                <text>Sepia photo on stiff paper showing Cepas Thayer in bowler hat standing in front of wagon dressed in decorative clothing</text>
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            <description>The file format, physical medium, or dimensions of the resource</description>
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                <text>sepia toned, 2.5" x 3" </text>
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            <name>Creator</name>
            <description>An entity primarily responsible for making the resource</description>
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                <text>unknown</text>
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            <description>A point or period of time associated with an event in the lifecycle of the resource</description>
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                <text>unknown</text>
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            <name>Publisher</name>
            <description>An entity responsible for making the resource available</description>
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                <text>Harry Bates</text>
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          <element elementId="93">
            <name>Date Available</name>
            <description>Date (often a range) that the resource became or will become available.</description>
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                <text>2024-02-28</text>
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            <description>A related resource in which the described resource is physically or logically included.</description>
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                <text>Box 3b</text>
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                <text>Paper</text>
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            <name>Mediator</name>
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                <text>db created item 2024-02-28</text>
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      <description>A static visual representation. Examples of still images are: paintings, drawings, graphic designs, plans and maps.  Recommended best practice is to assign the type "text" to images of textual materials.</description>
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          <description>If the image is of an object, state the type of object, such as painting, sculpture, paper, photo, and additional data</description>
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          <description>The actual physical size of the original image.</description>
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            <description>A name given to the resource</description>
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                <text>Hayden &amp; Son bill for clipper sled, 1884</text>
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            <name>Subject</name>
            <description>The topic of the resource</description>
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            <description>An account of the resource</description>
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                <text>Digital copy of paid invoice dated Dec 1884 from Hayden and Son, Ringville, for clipper sleds purchased by Cutler Plympton &amp; Co. in Northampton.  4 #2 sleds cost $3.00, 2 #1 sleds cost $183.</text>
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            <description>The nature or genre of the resource</description>
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            <description>The file format, physical medium, or dimensions of the resource</description>
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                <text>Digital copy of standard form</text>
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            <name>Creator</name>
            <description>An entity primarily responsible for making the resource</description>
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                <text>Hayden &amp; Son</text>
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            <description>A point or period of time associated with an event in the lifecycle of the resource</description>
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                <text>Dec. 1884</text>
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            <name>Publisher</name>
            <description>An entity responsible for making the resource available</description>
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                <text>D. Brenner scanned from eBay site</text>
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            <description>Date (often a range) that the resource became or will become available.</description>
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            <name>Is Part Of</name>
            <description>A related resource in which the described resource is physically or logically included.</description>
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                <text>digital archive</text>
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            <name>Medium</name>
            <description>The material or physical carrier of the resource.</description>
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              <elementText elementTextId="86885">
                <text>Electronic</text>
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          <element elementId="38">
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            <description>The spatial or temporal topic of the resource, the spatial applicability of the resource, or the jurisdiction under which the resource is relevant</description>
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